[Resolved]  Royaloak Furniture — pathetic service and product - need replacement or money

Address:

560100

I bought a wooden dining table from royal oak store, electronic city, bangalore. After the installation we found that the product looks shabby and old with multiple scratches. The chairs are more pathetic. The metal back-rest is rusty and looks bad. I complained the customer care and they denied to send anyone unless i send them the photos in email!! After tackling much rude customer care finally some one came to inspect and told that it requires polishing and he will do on weekend. Since them we are following up with customer care, store manager and technician with only promise that it will be fixed. But nothing happened till now. I demand money back or replacement of the product from royal oak.