Royaloak Furniture — Persistent fungus issue on bed and almirah

[Your Name]
[Your Address]
[City, State, Zip Code]
[Email Address]
[Phone Number]
[Date]

Cus

I am writing to formally lodge a complaint regarding the products I purchased from Royal Oak Company less than a year ago. Despite following all the recommended storage and usage guidelines, I have observed significant fungal growth on these items.
Details of Purchase:
- Product Name: 2 Almirah and ond bed
- Purchase Date: 27/08/23-24
- Invoice/Receipt Number: [Provide details]
The issue with the fungal growth is unacceptable, especially considering the short duration since the purchase. This situation has caused me significant inconvenience and raised concerns about the quality and safety of the products provided by your company.
I request a prompt resolution to this issue. Ideally, I would appreciate a full refund or a replacement of the affected products. Additionally, I would like to understand the measures your company is taking to prevent such issues from recurring in the future.