[Resolved] Royaloak Furniture — Product delivered late and not installed yet

Divya V.N

from Bengaluru, Karnataka

Address:

Royaloak Furniture Mysore Road, Kengeri Hobli, Mysore Rd, next to Metro Cash and Carry, Bengaluru, Karnataka 560060

We had ordered online a computer table worth 3000, and it was delivered very late after making lot of calls and lodging complaint here.
Now nobody is coming for installation from royaloak.
When checked with delivery person, he told his job is just to deliver the product, for installation, contact royaloak again.
Its been almost 3 to 4 days after the product arrival, but still there is no response from royaloak for installation.
When called to customer care, there is no proper response.
Worst service by royaloak..
Please inform them to come and install the product as soon as possible.
Order number: roy0035384

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May 25, 2020

Complaint marked as Resolved

They came for installation after 3 days of delivery..

RoyalOak Furniture customer support has been notified about the posted complaint.

May 21, 2020

Updated by Divya V.N We had ordered a computer table online and we have already made the payment, but still we did not receive any update on the order, making multiple calls to customer care also is of no use. Please deliver it immediately.
Order number: roy0035384
Transaction number: 5ec126fa3910a

They are cheating the customers by not providing proper service.
If checked with them, there is no proper response.