[Resolved]  Royaloak Furniture — product delivery

We have purchased queen size bed at royal oak, bannerghatta branch, bangalore in the name of harish. C (Order number: [protected]) on september 27th 2019. Store people said they'll deliver the product on 30th september so we took holiday and stayed at home but we haven't received the product on that day. Later we called the customer care and raised the complaint and they informed us they will deliver on 1st or 2nd november but they dint deliver the product that day also again we called customer care and raised the issue and called store also but nobody respond properly. Later we got the product on 6th november. But again installation problem. For installation again we called customer care and raised the issue later after 3 days installation people came but there base piece was missing and he said he'll bring on 10th november but till now no response from anyone. We had been to stores also and complained regarding this but store manager also didn't respond properly. We called sharath (Store person), branch manager (Mohammed) but no proper response from them. Only for one product we wasted 3 weeks days and took leave. Now who'll componsate for this??? I never such a worst service. Now also they are telling they'll bring the remaining pieces after 2-3days. For one product how many days we should waste our time!!!. If customer is having a problem at least people should respond properly but what we got??? We never expected such a bad response from royal oak. Till now nobody came for installation and not responding properly.