[Resolved] Royaloak Furniture — product not delivered and installed as promised | |||||
I have ordered a center table on 29 th and was assured it would get delivered by 1st which is today. I called up just care and spoke with venkat, he provided me with rohit s contact and said he is the one who takes care for online orders. Rohit assured me that i would get a call today to confirm about the order which i dint. He also assured the product would reach me by tomorrow. Today again i called up a girl named theju said i would get the product by 03/2. What is happening guys? Do you think people has all the time in the universe to listen to your fake promises? Pathetic service. I am really disappointed. Never will order anything from royal oak ever. I[censored] can't deliver my product by today before 6pm cancel it and refund my order. The customer service is really bizaare. Was this information helpful? | |||||
Mar 5, 2018 Complaint marked as Resolved RoyalOak Furniture customer support has been notified about the posted complaint. | |||||
 1 Comment | |||||
Comments
I got the product delivered however all the center table legs are broken.They made me wait for more than a week and have send me a damaged product.Spoke with the Manager and he said that it will be refunded.But i see no response from them.To get a product delivered they have taken this much of time.To cancel it they will take a year, i guess.Kindly help...They are not eligible to do business.
Reply
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
44%
Complaints
1512
Pending
0
Resolved
662
+91 88 8079 8811
+91 80 6454 1032
6th Floor, 15/1,Outer Ring Road, Dodda Banasawadi, Bangalore North, Karnataka, India - 560043