[Resolved]  Royaloak Furniture — Product not delivered - customer care not responsive

We had ordered a sofa online with Royal Oak on July 09 2021 and the delivery date was set for July 24. We have not received even one single updated tracking information.

The customer care has not been responsive at all and are not providing updates or ways to resolve the issues.
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Jul 28, 2021
Complaint marked as Resolved 
The customer care responded via email stating that the sofa would delivered today ie. July 28 and we had gotten a call from the delivery executive and the sofa was delivered at the requested time as well.
RoyalOak Furniture customer support has been notified about the posted complaint.
Jul 27, 2021
Updated by kavyasri02
Order #ROY00117816
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