[Resolved] Royaloak Furniture — Product Not delivered - Customer support not responding

manjunathreddyk

Address:

Online Order

Product : 1 x Royaloak Ortho Eco Relax King Size Mattress
Order #ROY0099399
Placed on Fri, 09 Apr 2021
Arriving: Tue, 13 Apr 2021

Product is not delivered till date and no response from customer care via WhatsApp or email.

Customer care number is always busy and auto disconnects.

+1 photos

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Sep 17, 2021

Complaint marked as Resolved

I made calls to different stores in the city and finally one kind person was able to share customer care contact person mobile number. After speaking that person, he cancelled my order and refund was processed later. Nevertheless they lost customer trust and i would never visit them again.

RoyalOak Furniture customer support has been notified about the posted complaint.