Royaloak Furniture — Product Purchased but no update

I have bought a queen size bed Order Number : ROY00114585
Royaloak Darius Queen Size Engineered Wood Bed with Storage.

I am trying to reach Royal Oak since last 1 week but there has been no update. They have no idea when the bed will be delivered. They have a standard response to the query, seller is not responding. Royal Oak not sure if you have your own stock? I need my product by tomorrow else please refund the money back, else I will take this up across all forums on social media. Respond to me and call me. I can be reached on [protected]