Royaloak Furniture — Queen size bed - Maurya

Address:

bannerghatta road

I visited the Bannerghatta road showroom on 20th Feb and bought this bed, the same product was delivered on 24th Feb.

the product delivered is defective as the plywood supplied is of a lesser width and the bed is not even, abnormal sound observed even after putting the mattress on the bed.

i am continuously following it up with Royaloak, but there is no response, after paying 40k, they supplied a defective product.

the Customer care is hopeless, irresponsible and pathetic.
I even spoke to one of the customer care manager - Mr.Praveen raj, he has no authority in resolving problems.

its been 4 weeks now and I am still dealing with the defective product