[Resolved]  Royaloak Furniture — Received a faulty product

Address:

Bangalore electronic city phase I

Date of purchase : 6/Jan
Received the product : 7.Jan
Technician arrived and unboxed on 9/Jan - found broken and different colored parts are packed together (not sure what kind of quality check has been checked as said in customer care)
Technician mentioned he will raise a complaint
Until evening of 10th Jan, no complaint was raised by the technician. Got to know this after talking with the customer care. Hence i sent mail to customer care and later they responded that the complaint is raised it will be rectified within 3 days.

As i am NOT satisfied with the quality of the product received. Requesting you to share the procedure to return the product and refund.