Royaloak Furniture — Recliner Sofa - 3 not working

Address:

Pashmina Waterfront

I have purchased 3+2 sofa (with 4 auto recliner) at Bangalore, Old Madras Road Royaloak showroom in Feb and got installed in March 2021. Within 45 days the recliners started mal-functioning, and within a weeks time 3 out of 3 recliners stopped working. Raised complaint with their customer care in April 18th and around 20 follow ups done so far. Their service engineers visit the house and informed some or other reasons and go off (motor issue etc., ). The customer care team not responding to the mails and the show room people are no help. We need urgent help in this one, the recliners are not working for more than 3 months now.