[Resolved]  Royaloak Furniture — Replacement of damage base is not getting done

On 18th July 2021, I placed order for Bonn Germany Black Marble Dining Table on Royaloak and it got delivered on 25th July. 26th July 1 man came for installation and found base was damaged they have taken the broken base of table on same day and said replacement will be done next day but their is no replacement till now we went to shop talked to manager he is just giving one and other reason even not picking calls not giving update on same. We are feeling trapped after making full payment, they are not listening not giving replacement of base nor refunding amount paid.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Jul 30, 2021
Complaint marked as Resolved 
We got call from the driver and he told the base si getting delivered
RoyalOak Furniture customer support has been notified about the posted complaint.
Complaint comments 

Comments

The base is replaced with installment.Thanks for support

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    RoyalOak Furniture
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    44%
    Complaints
    1512
    Pending
    0
    Resolved
    662
    RoyalOak Furniture Phone
    +91 88 8079 8811
    +91 80 6454 1032
    RoyalOak Furniture Address
    6th Floor, 15/1,Outer Ring Road, Dodda Banasawadi, Bangalore North, Karnataka, India - 560043
    View all RoyalOak Furniture contact information