[Resolved]  Royaloak Furniture — ROY[protected]Royaloak Tiyya Computer Table Different product sent

Address:

Banasawadi, Bangalore-560043

Sir,
Finally i received this product ROY[protected]Royaloak Tiyya Computer Table) on 23 Jun 21 after 1 and half month and installation was done on 24 Jun 21 without proper accessories and proper installation. The following points observed on that product:
1. There is no Height which is mentioned online.
2. There is no Middle point (Knob) for draw the side drawer
3. No keyboard drawer for computer Keyboard
4. There are only 5 Wheels given in place of 6 Wheels . therefore table swinging front and rear(Not Stable)
5. Installation not done properly. Half of the Screws clearly visual outside
Above all points observed and attaching all screenshots for your reference.
On 25 Jun 21 I personally visited the Royaloak Office at Banaswadi(Bangalore) and the same complaint larged at the office. Also Talk with Customer Care and send all the images on Whatsapp also.
It is therefore requested that, either replace my product or Cancel my order whatever required. I Ordered this product ROY[protected]Royaloak Tiyya Computer Table) on 12th May 21 and received it on 24 Jun 21.