Royaloak Furniture — Roy00107818, roy00107819

I have purchased multiple items in order ROY00107818, ROY00107819

1. Royaloak Texas American Wooden king size bed
I have ordered for a King size bed and I have received a queen size bed, I have sent a message on you chat support sa there was no response I have called the sales agent whom I spoke to during my sales and he has connected me to a warehouse manager who accepted the mistake and promised me for an exchange. it has been almost 10 days no and no update on this

2. Royaloak Super soft Three Seater Sofa Cum Bed in Brown
I have received the sofa cum on 9th June, as per your rules the installation person will come in 3 days, but still now no one has come

3. I am yet to recieve 2 seater sofa I have place order 20 days back and I have to recieve this by June 12th, still no update on this.

4. I am yet to get one study table and a free study table as part of the offer. no update on this

The sales person(Wasim) is not responding to my messages and calls

No responce on the whatsapp number that Royaloak has provided for chat support

No responce to my email

I have tried calling customer care number and there is no responce from them

I am trying to reach them through all above means and no responce from them at all