[Resolved]  Royaloak Furniture — ROY0095139 Ordered chair but not delivered at all

1. No one bothered to inform the chair is out of stock even after it was not delivered
2. I asked to do compensation as your team screwed up the original order (just 1000 bugs, your sales team already provided a discount for 500rs (5%) for the products above 10k). As the issue is on your side was just asking for 500rs discount
3. I informed your team to do a discount and deliver the product on the same day but it was dragging from the last 8 days, I am no more interested in the product. I am sorry to say, I didn't like how this was handled
4. On the top customer rep is saying, they don't have policy to refund money. How can they run ecommerce business without refund policy and can't force customer to order some other product if they are not ready to compensate for the mistake they did on original order