Royaloak Furniture — royal oak coffee table received with damage glass but no response

amjurasheed

Address:	Bangalore, Karnataka
Website:	www.royaloakindia.com

I had ordered coffee table through royal oak website on 22 march 2017. After so many follow ups via calls i received on 20th may (Nearly two month), when i open tat parcel, glass was totally broken into so many pieces. Later i called to customer care and sent the mail with the attachment of that pics, now the customer care numbers are changed and i sent so many mails but no response yet now.

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RoyalOak Furniture customer support has been notified about the posted complaint.

Jul 21, 2017

Updated by amjurasheed i request to refund my amount else replace the glass...

Jul 31, 2017

Updated by amjurasheed request to share the customer care no

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Comments

arti sood

from Gaya, Bihar

Was ordering a dinning table from the online store .First thing was asked to fill the pincode.After filling it I proceeded to the last step where I was asked to upload 4 I'd proofs .After I uploaded all I got the message that product cannot be delivered on the given pincode.Then why was I made to upload all my IDs .

sandeep2610

from Mumbai, Maharashtra

I have bought a Table from Royal Oak and it has got multiple big cracks. As it was taken just 2 months before am looking for replacement. As per Royal Oak they will fix it using m-seal.