[Resolved] Royaloak Furniture — royal oak online cheats | |||||
Ordered a TV table unit with order number ROY008080 ([protected]) on 31th July 2018, with commitment of delivery by 7th or 8th Aug 2018. Until Aug 7th there is no progress in the order status. Contact customer care to know about the delivery date. They promisied that the item will be delivered by 17th Aug. During the conversation customer care people gave two numbers of delivery department. [protected] (Maria) & [protected] (Jeyaprakash). On 17th August, tried to contact online delivery department directly but there the department persons not even attending the calls. Get disappointed and called on customer care again and asked them to cancel the order and refund my amount. They asked me to send cancellation request to cms.[protected]@royaloakindia.com. I send a mail on 21st Aug and i got a reply that the money will be refunded with in 4-5 working days. Until 27th Aug, there is no information or refund, so again send a reminder mail. This time they replied that it has been intitated and it will take 72hrs. Till now there is no response. Tired of calling the delivery department.Such a worst company. Same on you fraud people in Royaloak. Was this information helpful? | |||||
Oct 7, 2021 Complaint marked as Resolved Issue got resolved RoyalOak Furniture customer support has been notified about the posted complaint. | |||||
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