| Address: | Royaloakindia.com | | Website: | Royaloakindia.com |
I have ordered online a budha idol for about 9000 INR on 18-July-2022. A badly damaged/ broken and mishandled Budha idol delivered on 23-July. The initial complaint was raised on 23-july with customer service by sharing the damaged product pictures and videos. The response from customer service team was very sluggish.
After many reminders, The damaged product has been reverse picked up after a month. It's been about 3 months from then, i have been chasing this customer service team to credit the refund or reship the product. I have dropped numerous emials ( more than 20) and made many calls, till date there was no constructive solution provided by this filthy Team. The ruthless Team were just passing months by giving false promises.
I suggest all the people not to purchase any products from online
Royaloakindia.com
By Considering the poor customer service. I prefer rather you buy from directly from physical stores.
Please someone help me resolving this case. My hard earned money got stuck with this unprofessional company called Royaloak and its irresponsible people.
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