| Address: | 560078 | | Website: | www.royaloakindia.com |
I had booked a seasham bed worth 50 k and a veta sofa set work 37 k at royal oakes, bannerghatta road, bangalore on the 15th of this month under the annual discount sale. The whole deal was so convincing that i thought by 30th april '17 my house will be fully decorated with the new furniture. Now when i keep calling them for the product, the landline number was picked up by someone. They promised to call me back after 5 mts to update the status but the call never came. Then i called up the customer care, who after keeping me hold for long time informed me that the products are not in stock and can be delivered by 1st week of may'17. I had a function at home where lots of guests will be coming to see a bare house. Best part is there is no return call from any one and every time i call up the landline, some one either disconnects it or doesnot answer the calls. I am more irritated with the way we are being treated. More than the delay it is their dishonest approach to the problem that is worrying me. I had lots of negative feedback about royal oakes on the net. But still decided to go ahead with the purchase assuming that most of them may not be correct. But it happened to me also and i fell into the trap.
Now i really donot know what is happening to my products. No one to update.. To respond.. I could have purchased elsewhere...
Very poor customer care... Customer service.. Hope the quality of products will be good to satisfy the money we have paid.. Was this information helpful? | 
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