[Resolved]  Royaloak Furniture — sheesham wood dining table - scratches and polishing issue - refund required

Address:Banaswadi, Bangalore

Date - 29th july 2020
Hi - i have ordered one dining table (Sheesham wood) on 27th july, 2020 with order no. Rms[protected] which was installed today and following are the issues:

1. Polishing problem in all chairs and table
2. Bush problem in one chair - one chair is wobbling.
3. One of the cushion is not fixed to the chair.

For the polishing issue, the technician put a marker on the unpolished areas and left. Another technician came a day later and rubbed all chairs and table with a cloth soaked in coconut oil. The product is highly unacceptable. It is damaged and old product. The chair corners are worn out. I have mailed the customer care many times and nothing is done till now. I request you to refund my money. Iam highly dissatisfied with the product.

P. S. I cannot post all the pictures due to 2mb size limit
+10 photos
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Nov 5, 2021
Complaint marked as Resolved 
RoyalOak Furniture customer support has been notified about the posted complaint.
Aug 12, 2020
Updated by KMons
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