[Resolved] Royaloak Furniture — Sofa quality is very poor. Not giving replacement nor refund.

[Resolved] Royaloak Furniture — Sofa quality is very poor. Not giving replacement nor refund.

R Rajendra_RIPL-24478 Jun 27, 2022 Aug 10, 2022 This thread was updated on Aug 10, 2022

Royal oak delivered very poor quality Sofa, sofas are not sitting properly on ground. 3 seater sofa is having manufacturing defect. They are keep on delaying for replacement or refund. I lost trust in royal oak on providing good quality. Please refund my amount or Buy back at discounted price. Complaint Id: RIPL-24478 Was this information helpful? No (0) Yes (1)
Jun 30, 2022 Complaint marked as Resolved Got replacement from Royal oak. RoyalOak Furniture customer support has been notified about the posted complaint.
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Comments

ashokpalle8

Aug 10, 2022

Good to hear your issue is resolved, m having same issue with my sofa which I bought from Royaloak

ashokpalle8

Aug 10, 2022

Good to hear that your issue is resolved m also having same issue, you are good with the replacement product?

Rajendra_RIPL-24478's [Complaint's author] reply, Aug 20, 2022

I am not good, they have delivered a scrap piece again. Which is having termites in it. Which is spreading all over my house and damaging other products also. Opened down side sofa and came to know such a cheap quality wood they have used.