Royaloak Furniture — Sold fake or used old product

Bought 3+2 seater sofa in the end of January 2022.The product delivered was damaged and no polish and has rough edges and scratches. ALL THE CUSHIONS were torn out and they covered up it with cushion cover of cheap jute material.it seems to be used product. Raised a compliant on the same day of delivery but no response from the team.Its been 1 and half month but no resolution to my issue they charged huge amount 53k but sent us fake product.