Royaloak Furniture — took money but furniture not delivered and no communication

Address:	Bangalore, Karnataka, 781021
Website:	Royaloakindia

I placed an order for a coffee table and a dressing table online on 28 july 2018 and paid rs.11150.00 with debit card. They were supposed to deliver on 5.08.18 but not received item even on 16.08.18, no communication from them except one mail at very early stating stage that there may be a little delay for all india truck strike.

I am worried since i paid in advance and have not heard from them. I sent mail twice but they have not responded. I called over phone to their support no. But the line is connected from their end every time. This is really incredible. At a time when online business is booming their attitude is unacceptable and people will lose trust on anything bought online. I have paid a lot of money rs.11, 150.00 to be exact.