Royaloak Furniture — Trinity Rocking chair

Address:H.No: 40-23, Suma Paradise, Near Mount Carmel Global school, Badangpet, Hyderabad, Telangana 500058

I bought this chair during September 2020. It was ok for one year and Now suddenly chair is not functioning properly and hands got detached from the chair. Please help me out on this regard. Does your product only function properly during the warranty period and will start malfunctioning after warranty.
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    RoyalOak Furniture Phone
    +91 88 8079 8811
    +91 80 6454 1032
    RoyalOak Furniture Address
    6th Floor, 15/1,Outer Ring Road, Dodda Banasawadi, Bangalore North, Karnataka, India - 560043
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