[Resolved] Royaloak Furniture — TV Stand Not Delivered
AAnjaliSNair on Nov 3, 2020
Hi, I placed an order with Royal Oak, online for a TV Stand on the 20th of October 2020. Since the day I placed order, the online status shown is - WAREHOUSE IN PROCESSING.
I WAS PROMISED A DELIVERY IN A WEEK- now I have no means to track the progress of my product.
What is THIS- no number; whatsapp number people don't respond ; no email- HOW AM I SUPPOSED TO BELIEVE MY TV STAND WILL EVER BE DELIVERED- is this a fraud???
I paid the full Amount- where is my TV stand.
Below are my order details:
Order Number : ROY0076191
Payment : Success
Customer Name : ANJALI S NAIR
Mobile : [protected]
Alternate Mobile : [protected]
Order Status : Warehouse in Processing
I need my Product delivered at the earliest!!!
Complaint marked as Resolved Nov 10, 2020
Very grateful to this forum for helping to resolve my complaint. Within 3 days of the complaint being posted- the RoyalOak franchise from Calicut called us. The product was delivered today after calling them several times, but today finally it was delivered. It took 1 more week, but thanks to this forum I got a number to follow-up with them. Thankyou so much for resolving the issue
[Nov 04, 2020] RoyalOak Furniture customer support has been notified about the posted complaint.
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