Royaloak Furniture — Unethical behavior/ trying to cheat customer

Address:ROYALOAK INCORPORTAION PVT LTD.Sulikunte village, Sarjapur road, sy no 85/4. Bangalore 562125, KA IND

We booked and paid for a sofa with Royal oak furniture sarjapur road, Bangalore branch on June 19th . ( ORDER NO: SQ[protected] ...They took the longest time to process the payment into EMI. which was still ok with us. We moved to Blr recently and did not have any furniture, they promised us the sofa would be delivered by wednesday or tuesday, i suffer form extreme back issues which is why the day of delivery was promised and we made the payment.

Suddenly they call and tell us that the order is delayed by 2 days, after requesting so much and informing them about our condition. Finally after a lot of arguments, they have the 'audacity to call us back and tell us to what ever we want and go and book else where and cancel my order'

After this attitude thrown at our faces, they said they will not give our advance amount of Rs.26, 200 for the next 15 days or more. They are clearly trying to get rid o[censored]s .

My wife spoke to them and she was insulted badly from their end aswell.
We want an apology from the most badly behaved ' MR UDAY KUMAR ' .. he insults a women trying to question their process very rudely. Everyone were rude and badly behaved.

We need help from the concerned officials to take this matter seriously and avoid this kind o[censored]nruly managers to avoid insulting people and stop their arrogances and learn to respect women.

Desired solution : An apology from Uday kumar and our sofa as soon as possible. we do not wish to settle if not.
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    +91 88 8079 8811
    +91 80 6454 1032
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    6th Floor, 15/1,Outer Ring Road, Dodda Banasawadi, Bangalore North, Karnataka, India - 560043
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