Royaloak Furniture — very weak and unfinished bed and table

I had ordered a bed from Royal Oak seeing the quality it displayed in the showroom but the bed delivered to me is completely opposite of what Royal oak is famous for.

This bed and side table is not even covered completely with plywood or paper(whatever is that) . complete product has unfinished inner side which looks really bad. The quality of HDF material is also not good. But more than quality it is about looks as the bed is not manufactured correctly and is delivered to me in unfinished state.

The representatives from royal oak who came to my house were also rude and said if you order online we give such bad quality product only.

Further to add, this bed is very unsafe for use and below are the quality issues due to which I want to return the product:
1. Center stage plywood is very week which can break if more than 2 people sit.
2. There is no proper support provided to the center planks, which makes it unsafe to use even for sleeping.
3. Finishing is very bad. Most of the body of bed is not even covered with ply and uneven which makes it unsafe to touch as you may get hurt in hands.
4. Royal oak representative was very rude and didn't talk to my old parents properly.
5. Even after informing royal oak representative that we have to return the product he threatened my parents and fitted the bed.
6. Fitting done is very loose and bed can fall or break any moment. Which is again dangerous and not safe.

Due to all the above said reasons I want to return this unprofessional and incomplete and full of manufacturing defects item from royal oak.

Kindly consider my request on humanitarian grounds as I have put my hard earned money in your brand product.

I request to return the item and refund the amount.