Royaloak Furniture — Workstation table with incorrect finishing never rectified

Address:

Royaloak, Varthur, Bangalore

I was delivered a table with incorrect finishing as to what was shown in their store and after 12 follow ups over 3 months through email, there was a technician visit who said it would have been replaced if it were 1 month old and that there is no actual issue, it’s just with the finishing. Their customer executives who initially agreed for an issue in the product over email later changed colours that they won’t repair/replace. They had no answer when I asked why I need to pay a higher price over local stores for an inferior product.