Royaloak Furniture — Worst service and product

I have purchased queen size bed. ID: ROY0039340. After few weeks o[censored]se it started making horrible noise and the finishing of the product is utterly bad. So far many times i have tried contacting the customer support but not getting any response. The product looks like they have made bed using waste out of materials and waste of money. I want immediate response for my issue. If not will take action against the company.