Royaloak Furniture — wrong product and low quality

Hi, we recently purchased a dining table, bed and mattress from royalaok banaswadi bangalore store on 16th oct 2018.

There have been lot off issues with the products and delivery and thus need someone to look at action this on priority.

1. The mattress is still not delivered after 5 days of purchase.
2. One of the dining table chair has a different cushion and thus need to be changed immediately.
3. The dining table has a crack on the top which is quite visible and also has too many small holes.
4. The ply board on the bed seems to be of low quality then shown at the store and has small cuts.

I called the customre care and they did not even registered the complaint and asked to send a mail only.
Please can someone look at these issues on priority and do help replacing with the quality project.

We got the brand royaloak form reference however the experience is not so good so far.

Order number is [protected]
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    RoyalOak Furniture Phone
    +91 88 8079 8811
    +91 80 6454 1032
    RoyalOak Furniture Address
    6th Floor, 15/1,Outer Ring Road, Dodda Banasawadi, Bangalore North, Karnataka, India - 560043
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