Royaloakindia — product is not delivered not money is refunded. no response to calls and emails

Address:

Villa 795, Symphony Park Homes, Beeramguda, Medak, Andhra Pradesh, 502319

I had purchased a product (Office table) worth rs.4500 online at www.royakoakindia.com and got the confirmation email on 2nd july 2019. After 2 days, i got a call from them saying the order will be delivered in 2 days. And after that i have been calling them for status and no one responded properly. I finally called them and asked to cancel the order and process refund to me. They said ok on the call but nothing happened after. None of the customer care person is helping me out. I finally sent an email to the mentioned address and no response to that as well. They kind of cheating the customers with this kind of irresponsible service. Please help me to get the refund asap.

Thanks,
Sandeep