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RTO India Complaints & Reviews

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Updated: Dec 10, 2025
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RTO India reviews & complaints page 110

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R
rchougule
from Pune, Maharashtra
Dec 14, 2021
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Address: Pune RTO
Website: sarathi.parivahan.gov.in

Application number: [protected]

Test given on: 15/11/2021
Scrutiny completed on: 19/11/2021

But "Approval of DL" still shows pending.
I would be thankful if any update is provided for this since it has been nearly a month and I have no update on it.

Also, I had raised a grievance on the https://sarathi.parivahan.gov.in/ website but have not received any update on it either.
Grievance number: #106562

When will I receive my DL?
+1 photos
RTO India customer support has been notified about the posted complaint.
Dec 15, 2021
Updated by rchougule
I am seeing with other complaints that it gets marked as resolved without actually being resolved/fixed.

Please don't mark this as resolved unless it's actually resolved. I will mysel[censored]pdate here in case it gets resolved.
Dec 28, 2021
Updated by rchougule
I have posted roughly 13 complaints now on https://sarathi.parivahan.gov.in/sarathiservice/feedbackMobAuth.do

I hope someone at least acknowledges them now. It just feels futile to do all this.

Dec 28, 2021
Updated by rchougule
complaint numbers:
120228, 120215, 120216, 120219, 120222, 120223, 120201, 120205, 120207, 120212 ...

can someone please take a look?
I have also given DL test on 24th Nov and passed at alandi road still my application has not been scruitinized yet and no DL test is recorded yet
rchougule's [Complaint's author] reply, Dec 15, 2021
Not sure if there is any hope here. I am seeing with other complaints that they just mark the query as resolved after some days without actually resolving/fixing it.
you are right. Yesterday I personally went to enquire about both sangamwadi & Alandi Road RTO but both offices held another office responsible for issue without giving proper information.
any update on this? can you tell me the name of the inspector who conducted the DL test?I tried everything visiting both RTO office but nothing worked. One Agent told me try to contact the inspector who carried the DL.In my case could not find the inspector even in both offices on various days of my visit.
rchougule's [Complaint's author] reply, Dec 23, 2021
I am not sure of the inspector name either. Wasn't aware that I need to note that down. Not sure what to do :-/
try sending an email on the following mail id [protected]@mahatranscom.in,
rto.[protected]@gov.in I have been waiting for their reply..
rchougule's [Complaint's author] reply, Dec 28, 2021
any luck here? did you get any reply?
nothing so far..I even wrote to [protected]@gmail.com(Mumbai transport commissioner office)office ...& I have filled RTI today with onlinerti.com you may try filling RTI as it was the last option left with me.. let's see..
rchougule's [Complaint's author] reply, Dec 30, 2021
Did you get any response for your RTI? or any mail update?
yesterday they(onlinerti.com)mailed letter(on behalf of me) through the speed post (online RTI facility for RTO information is not available in Maharashtra as RTO department is not included in Mantralay office) it may take 30 days to get an answer through the post.I tried everything earlier to get information and it was the last option left with me and will wait till I receive the answer..no option for me now.
further to RTI filling I received a call from the RTO inspector and he asked me to come to the RTO office. There was some issue with my fitness certificate and the same was cleared immediately & I received my driving license today. I would request you better visit and meet the Assistant Regional transport officer personally he will help you else file the RTI.
rchougule's [Complaint's author] reply, Jan 10, 2022
Did you receive the call because you filed the RTI or was it some other reason?

I will also try filing one. thanks!
Yes, I received a call from the inspector because Regional Transport Officer asked(departmental inquiry against inspector) for clarification from him for the delay in approving my license against my RTI application. I suggest you, personally try to meet the ARTO officer first if he does not respond then file the RTI.because RTI creates problems for them.
rchougule's [Complaint's author] reply, Jan 14, 2022
Oh. I actually filed it when you had suggested earlier. Is it an issue? Should I try to withdraw my RTI application?
No ..as you have already filled the RTI ...do not withdraw unless and until they assure you to approve your license(approval hardly takes 1 minute from them) ...if they called you personally to meet them be frim and tell them if my license were issued within one month I would not have filled the RTI.
did you get your DL?
Madhurjya Gogoi's reply, Feb 21, 2022
Same problem mera v 1sal se jyada ho gya ab tak dl print from 7 pending hein
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    S
    salman0056
    from Siwan, Bihar
    Dec 14, 2021
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    Hello Sir/Madam
    My name is Salman Raza and I and my brother had applied for driving license, we completed all the steps and my brother Received his Driving License within/around 30 days but still after 1 year and around 3 or 4 months my DL Status is still showing pending, I don't know why, I have tried multiple times, please sir resolve this problem because I am a student and I can't go to college because I have no DL. I am tired now please issue me my driving license

    Name- Salman Raza.
    Application No- [protected].
    Application Date[protected].
    Transaction- Issue of driving license...
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      S
      SANDYCH
      from Delhi, Delhi
      Dec 14, 2021
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      Hi,
      I would like to bring your kind attention toward the forge sign transfer of car registration no #DL2CAP6411 without my counter sign on form-29/30.
      Since I already raised the complaint at local police station on dated 15th March 2021 of dealer not transferring the car and at RTO office on dated 13th July 2020 for illegal car using without transferring vehicle, since I sold my car on dated 24th Jan 2020 to Dealer Akram Khan ([protected]) but dealer refuse to give my outstanding amount 12K and sold car to unknown person. I have had requested him many times for giving outstanding amount 12K. after sometime later I checked at RTO portal, car has been transferred to DILAWAR KHAN without my signature and in person presence at RTO office as I have already raised the Objection letter to RTO on dated 13th July 2020.
      This is the matter of high emergency and highly congeable as with forge sing car is transferring to unknow name whom I don’t know! here I am enclosing the complaint letter.

      Please help me in this regards and ack me for same..

      Regards,
      Intakhab
      RTO India customer support has been notified about the posted complaint.
      Sir, Please take a look into above complaint. I still waiting for reply from RTO office. thanks
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        B
        BipinKumarr
        Dec 14, 2021
        Resolved
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        Resolved

        Address: ASST.RTO, MATHURA O/O ASST.REG.TRANSPORT OFFICER MATHURA
        Website: sarathi.parivahan.gov.in

        My learning license is not updated yet. All documents, test have been completed for my application. please let me know how much time it will take to get completed.
        Appreciate your help🙏🙏🙏
        application No. -[protected]
        DOB -01/03/1995
        +4 photos
        Dec 14, 2021
        Complaint marked as Resolved 
        resolved
        RTO India customer support has been notified about the posted complaint.
        did it get resolved?
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          A
          amit9322
          from Delhi, Delhi
          Dec 14, 2021
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          Address: IDTR sarai kale khan

          I had submitted my RC for endorsement of CNG in vehicle Registration Certificate (RC) on[protected], (but trying from[protected].
          and they sent me 2 different EOD no for tracking my RC on 25-Nov-2021, but both are wrong but i was waiting and then I had visited post office they said we didn't get your RC from RTO so please contact them, after that i had visited RTO and they said it's because software error we didn't dispatch your RC but we will dispatch it again but i still dint get any notification from them so i again visited RTO and asked about my RC they said the same thing so meet with the CMO and their only reply "wait kro aap ko RC mil jayegi waha log 3-3 mahino se wait kr rhe h"

          I just wanted to know is this the way RTO work & when I can get my RC?
          RTO India customer support has been notified about the posted complaint.
          Dec 14, 2021
          Updated by amit9322
          EOD no

          Dec 14, 2021
          Updated by amit9322
          EOD no 2

          Dec 21, 2021
          Updated by amit9322
          Can I expect any response from the RTO?
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            M
            MMH Sarwari
            Dec 13, 2021
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            I paid fees online and my money is deducted but payment is showing failed on sarthi parivahan.
            I want refund
            RTO India customer support has been notified about the posted complaint.
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              S
              Satyajeet satam
              from Mumbai, Maharashtra
              Dec 13, 2021
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              Good morning Rajvardhan sir

              This is satyajeet satam resident of Mumbai. I have accepted that there was an offence made by me altering the silencer of my bike creating a noise. And I was ready to pay the fine on 11.12.2021 but I was forced to pay cash of ₹1000/- by Mr Pol, RTO officer who caught me at the Bandra signal.

              I was offering the officer to take the fine by debit or credit card since I had limited cash kept for the family function which I was supposed to attend on saturday.

              Then Mr Pol asked me to keep vehicle at his chowki. I promised him that I would change the silencer on 12.12.2021 and come back to get my bike. My son was sick yesterday and I had to take him to the doctor but couldn’t take him by bike since it was lying at Bandra Chowki. I wasted my 4 hours at the Bandra chowki ( you can check the footage at the CC Tv installed at the chowki)

              I fulfilled my promise and change the same on 12.12.2021 and I was asked to visit on 13.12.2021 morning @ 11 o clock after waiting for 4 hours.

              Today I visited at 11 o clock at the chowki but the officer was unavailable at his desk and I had a word over a phone with Mr Pol he was so rude and asked me to visit at 2 o clock to get the bike.

              This seems to be a harassment. These officers do take oath to serve people but Mr Pol has completely forgotten the oath and his duty.

              I want to ask you sir “is the officer has a right to take govt properties’ key at home?”

              I expect the justice from you and also expect some serious action against such officers who misuse their powers

              I have suffered for one and half day but I am still to get my bike back.

              Expecting positive action for the citizen of India
              RTO India customer support has been notified about the posted complaint.
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                B
                B SARITHA & VISHU
                from Hyderabad, Telangana
                Dec 13, 2021
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                Address: Mayiladuthurai

                Respected sir, my vehicle No TN69AJ5514. I applied for HP cancellation on 25 Nov 2021 vide my application No 211125V410945 at RTO Mayiladuthurai office. But still now it shows pending at RTO Mayiladuthurai. Sir it's urgent for applying NOC to transfer the vehicle in my name at Andhra Pradesh.
                +1 photos
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                  S
                  skpani
                  Dec 12, 2021
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                  Hi,

                  This is with reference to application number [protected]. I had applied for the renewal of DL on[protected]. All the process at the applicant stages has been completed since[protected]. All the applicant-related stages have been completed yet the status of the application is under processing at the RTO level for more than 3 months. Kindly look into it as this has become quite a matter of concern now.
                  RTO India customer support has been notified about the posted complaint.
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                    K
                    Kishan Kumar Vemuru
                    Dec 12, 2021
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                    Submitted for LLR Application through the sarthi.parivahan website.
                    Application number is [protected], Application Date is[protected]. It has been a month and the status of the application is still showing as
                    SCRUTINY - (Verification of Proof Documents)
                    Counter - SCRUTINY3
                    Please help in issuing the LLR.
                    RTO India customer support has been notified about the posted complaint.
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                      M
                      manish_109
                      from kanpur, Uttar Pradesh
                      Dec 12, 2021
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                      DL test passed but DL still not approved

                      Address: KANPUR

                      I have passed dl test on 16th OCTOBER 2021. But my dl is still not approved. Why it take so much time. There is even no contact number to dial for RTO KANPUR. There is one number at rto website but it doesn't work. It takes nearly 2 months approval or more. Is it right?. My application number is [protected] . Please update phone number of RTO KANPUR on website. Do regarding this topic as soon as possible....
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                      A
                      Avinash Mandya
                      from Mandya, Karnataka
                      Dec 12, 2021
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                      Address: Malavalli, Mandya, Mandya, Karnataka

                      Driver fully drunk and rash driving.
                      And over loaded humans more then 25 people to goods vehicle
                      Vehicle Number KA16A7784
                      Location: Malvalli city, Mandya
                      I requesting to you take serious Action
                      RTO India customer support has been notified about the posted complaint.
                      Vehicle driver Drunk and rash driving

                      Rash driving, Drunk and drive - Comment #3931094 - Image #0
                      Driver fully drunk and rash driving
                      Please find attached image RC also expired
                      Vehicle Number KA16A7784

                      Rash driving, Drunk and drive - Comment #3931095 - Image #0
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                        S
                        Dec 12, 2021
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                        Address: Nanded

                        मैं कही महीने से ऑनलाइन ड्राइविंग लाइसेंस का आवेदन किया है और अभी तक मुझे तारीख नही मिल रही हैं
                        मेरा अवेदन नंबर [protected] है

                        मो न [protected]
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                          Immo_
                          Dec 12, 2021
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                          Address: Room no 8/9 al habib apt, Wakanpada nallasopara

                          Hi Mumbai RTO,

                          This is Imran Khan I am utmost requesting you please stop violence against commuters yesterday one officer caught me near my house lane it's just 100mts away from my house I have each and every documents with me than also he said you have not wear helmet and took my picture and fine me 500rs and at the same time more than 18 people's went without helmet they are taking money from innocence is the way to treat India citizen. I am very much disappointed and in past also near Kandivali where my wife reside due to some uncertainty she was not well I drop her at mother home there also they have charged me 500rs.
                          My concern is all we have to work hard and pay just money to police and corrupted people.
                          They have charged 1000 rs and that much money I used for medicine to my parents.
                          I want to lodge complaint against patil who penalize me they are taking money under the table as this is the incident of 11/12/2021.
                          I can't pay even a single penny for fine I want patil to be suspend and punish him for his mistake not only him all rto officer in Nalasopara are behaving similarly.
                          Humble request please take action against this kind of officer.
                          They are termite they are making our nation hollow and worst.
                          My vehicle number is MH 48BD 1525
                          I WANT JUSTICE
                          +2 photos
                          RTO India customer support has been notified about the posted complaint.
                          Dec 12, 2021
                          Updated by Immo_
                          Hi Mumbai RTO,

                          This is Imran Khan I am utmost requesting you please stop violence against commuters yesterday one officer caught me near my house lane it's just 100mts away from my house I have each and every documents with me than also he said you have not wear helmet and took my picture and fine me 500rs and at the same time more than 18 people's went without helmet they are taking money from innocence is the way to treat India citizen. I am very much disappointed and in past also near Kandivali where my wife reside due to some uncertainty she was not well I drop her at mother home there also they have charged me 500rs.
                          My concern is all we have to work hard and pay just money to police and corrupted people.
                          They have charged 1000 rs and that much money I used for medicine to my parents.
                          I want to lodge complaint against patil who penalize me they are taking money under the table as this is the incident of 11/12/2021.
                          I can't pay even a single penny for fine I want patil to be suspend and punish him for his mistake not only him all rto officer in Nalasopara are behaving similarly.
                          Humble request please take action against this kind of officer.
                          They are termite they are making our nation hollow and worst.
                          My vehicle number is MH 48BD 1525
                          I WANT JUSTICE
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                            D
                            deepesh1983
                            Dec 12, 2021
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                            Hi Team,

                            My Status for application [protected] on Parivahan is showing endorsement of DL pending for past 10 days and i am really not sure when will i get my license delivered.
                            I applied for Renewal of my DL.

                            Kindly help its urgent as my License is expiring on 21st Dec 2021
                            RTO India customer support has been notified about the posted complaint.
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                              K
                              Kishore Kumar1693
                              Dec 11, 2021
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                              Sir,
                              We're Indian oil outlet located at acharapakkam Kanchipuram([protected]). The car TN09CU1039 Hyundai Creta has fuelled in our outlet and ran away without paying money. They also damaged our property while running away.

                              We request you to kindly take action on this vehicle owner

                              Thanks
                              Kishore
                              RTO India customer support has been notified about the posted complaint.
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                                R
                                Rockstar85
                                Dec 11, 2021
                                Resolved
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                                Resolved

                                Address: MUMBAI CENTRAL

                                I got my driving license renewed from RTO Mumbai central I have no document except the payment receipt and a.small.paper mentioning renewal date and a stamp of RTO officer with a sign

                                And now when I cheking online it has no records of my renewal

                                And now the driving school in Colaba from whom I got the licence renewed is asking me Rs 1500 more to get me information from RTO

                                What to do i dont whether this simple paper will be accepted by delhi rto for renewal
                                +1 photos
                                Jan 11, 2022
                                Complaint marked as Resolved 
                                Company didnt email anything thing to me, I only emailed them But now I can see my renewal online till May 2022 I thank everyone for resolving my problem as I dont know clearly who has resolved my problem.
                                RTO India customer support has been notified about the posted complaint.
                                Dec 11, 2021
                                Updated by Rockstar85
                                Having receipt of payment

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                                  A
                                  Adityam1234
                                  from indore, Madhya Pradesh
                                  Dec 11, 2021
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                                  Address: Indore

                                  Respected sir, My name is Aditya maheshwari and i belong from indore. I have applied for my driving liscense and completed all the process on[protected].I have passed my DL test on the same day. Since the day my driving liscense didnt got approved. i kindly request you to please forward my complaint to respective authority. My application number for the driving liscense is [protected].
                                  +1 photos
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                                    Y
                                    yashs99
                                    from Mumbai, Maharashtra
                                    Dec 11, 2021
                                    Resolved
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                                    Resolved

                                    Address: RTO Mumbai central, Old bodyguard lane, Tulsiwadi, Tardeo, Mumbai, Maharashtra-400034.

                                    Dear sir/madam,
                                    I am Mr. Yash Sahane, i have applied for 2 wheeler (Mcwg) and 4 wheeler (Lmv) driving license, my application no. Is [protected] at Mumbai central rto(MH01), Mumbai
                                    I have given my driving test on 18th of October
                                    I have passed for mcwg and lmv driving test on dated 22nd Oct 2021.
                                    But till the date its shows status pending for
                                    1) APPROVAL OF DL
                                    2) PRINTING OF DL IN FORM 7 ( SMART CARD )
                                    3) DL DISPATCH BY POST

                                    So kindly request you to speed-up the process for my application([protected])

                                    Regards
                                    Yash Sahane
                                    +2 photos
                                    Dec 25, 2021
                                    Complaint marked as Resolved 
                                    On December 24 the DL arrived at my house.
                                    RTO India customer support has been notified about the posted complaint.
                                    i am also facing the same issue in RTO KANPUR . more than 2 months have gone and the status is still under approval of DL
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                                      Axel_blaze
                                      Dec 11, 2021
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                                      My application number is [protected]
                                      which is showing same status since last week i.e. December 6, 2021. There been no update since then.
                                      +1 photos
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