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RTO India Complaints & Reviews

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Updated: Apr 22, 2026
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RTO India reviews & complaints page 115

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D
divyansh130
from Indore, Madhya Pradesh
Dec 16, 2021
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Address: Nayta mundla RTO. Indore

I, Divyansh jain, had applied for the permanent licence last month, for Indore-RTO. My application number is [protected].

I have passed the driving test for permanent licence (MCWG) (LMV) on 26/11/2021, and have also submitted all the documents in the RTO after "Scrutiny" and "Capture of Signature and Photo" process. The office told me to wait for 15-days for approval and then I would get my DL through post.

But now almost 20 days have been passed and still no progress has been shown in the DL-Status. It is still showing PENDING status.

Till the date its showing
APPROVAL OF DL PENDING
PRINTING OF DL IN FORM 7 ( SMART CARD ) PENDING
DL DISPATCH BY POST PENDING

I tried to contact all the customer care of the RTO but all the numbers were either wrong or switched off. Therefore I am compelled to write a complaint for that delay and unavailabilty of the customer-care-number.

Please solve my Problem as soon as possible, because I am in an urgent need of driving licence.
Jan 5, 2022
Complaint marked as Resolved 
RTO India customer support has been notified about the posted complaint.
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    While searching application status I have receiving below message. Do I need to visit RTO Office?

    Please visit the concerned RTO Office with all original documents as you have changed address fields or uploaded Medical Certificate - Form 1A...
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    A
    Amarpanda
    from Bhadrak, Odisha
    Dec 15, 2021
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    Respected sir/ma'am
    DL application no is [protected]
    On 23rd November 2021 I gave my test for permanent driving licence at bhadrak rto Odisha and successfully passed but till now my dl is not yet printed on smart card but in sarathi website my DL application status says that your license has been dispatched by 1st December 2021.,
    So I kindly request that please print my dl and deliver as soon as possible ...it's urgent please 🙏🙏🙏🙏
    RTO India customer support has been notified about the posted complaint.
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      A
      Amarpanda
      from Bhadrak, Odisha
      Dec 15, 2021
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      Respected sir/ma'am

      On 23rd November 2021 I gave my test for permanent driving licence at bhadrak rto Odisha and successfully passed but till now my dl is not yet printed on smart card and the website says that your license has been dispatched by 1st December 2021.,
      So I kindly request that please print my dl and deliver as soon as possible ...it's urgent please 🙏🙏🙏🙏
      RTO India customer support has been notified about the posted complaint.
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        N
        nishad1981
        from Pune, Maharashtra
        Dec 15, 2021
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        Resolved

        Address: RTO Pune City Near Sangam Bridge Maharashtra

        Respected sir,
        I would like to inform you that I have given my Driving Test for MCWOG vehicle on 24th Nov 2021 at 12 PM at Alandi Road RTO 2 Pune Maharashtra and I have passed the DL test.However, my DL test has not been recorded yet and no status is being updated on Sarathi website even after 22 days.
        Hence I hereby request you kindly look into the matter and do the needful so as to get my Driving licence earliest.
        Regards,
        Nishad Satambekar
        Jan 6, 2022
        Complaint marked as Resolved 
        I personally visited RTO and got my application scrutinized.
        RTO India customer support has been notified about the posted complaint.
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          A
          abhi725755
          Dec 15, 2021
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          Address: Sasaram bihar

          I have applied for learning licence in april 2021, after one month license issued with validity of six month, But I haven't got slot booking after applied for driving licence in between period of six months. I have to applied for the same process again, and I have to again wait for a month to get slot in month of January 2022. My Question is 1. If a person applied for license then he should have to visit RTO for whole year leaving his Job if he working out of states.
          2. This is the way to collect revenue for whole as delaying in licence providing.
          RTO India customer support has been notified about the posted complaint.
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            F
            FanishNag
            from Narayanpur, Chhattisgarh
            Dec 15, 2021
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            Dear Sir/madam,
            I am Fanish, i have applied for 2 wheeler (Mcwg) and 4 wheeler (Lmv) driving licence, my application no. is [protected] at Narayanpur RTO, Chhattisgarh.
            I have passed the mcwg and lmv driving test on[protected].
            But till the date its shows status pending for
            1) approval of dl
            2) printing of dl in form 7 &
            3) dispatch of the dl & psv badge pending.

            So kindly request you to speed-up the process for my application [protected] .
            RTO India customer support has been notified about the posted complaint.
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              A
              Aarushi13
              Dec 15, 2021
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              @Vasai -Virar RTO chandansar office surrounding infrastructure is in such a bad condition. Is RTO department is that much in loss? When India will develop?request to look immediately
              RTO India customer support has been notified about the posted complaint.
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                A
                Aarushi13
                Dec 15, 2021
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                @Vasai Virar RTO it takes long time to just attend learning licence test.they are having only one biometric printer which is faulty.people coming from long distance and just waiting to resolve issue with untrained technician
                RTO India customer support has been notified about the posted complaint.
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                  R
                  rchougule
                  from Pune, Maharashtra
                  Dec 14, 2021
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                  Address: Pune RTO
                  Website: sarathi.parivahan.gov.in

                  Application number: [protected]

                  Test given on: 15/11/2021
                  Scrutiny completed on: 19/11/2021

                  But "Approval of DL" still shows pending.
                  I would be thankful if any update is provided for this since it has been nearly a month and I have no update on it.

                  Also, I had raised a grievance on the https://sarathi.parivahan.gov.in/ website but have not received any update on it either.
                  Grievance number: #106562

                  When will I receive my DL?
                  RTO India customer support has been notified about the posted complaint.
                  Dec 15, 2021
                  Updated by rchougule
                  I am seeing with other complaints that it gets marked as resolved without actually being resolved/fixed.

                  Please don't mark this as resolved unless it's actually resolved. I will mysel[censored]pdate here in case it gets resolved.
                  Dec 28, 2021
                  Updated by rchougule
                  I have posted roughly 13 complaints now on https://sarathi.parivahan.gov.in/sarathiservice/feedbackMobAuth.do

                  I hope someone at least acknowledges them now. It just feels futile to do all this.

                  Dec 28, 2021
                  Updated by rchougule
                  complaint numbers:
                  120228, 120215, 120216, 120219, 120222, 120223, 120201, 120205, 120207, 120212 ...

                  can someone please take a look?
                  I have also given DL test on 24th Nov and passed at alandi road still my application has not been scruitinized yet and no DL test is recorded yet
                  rchougule's [Complaint's author] reply, Dec 15, 2021
                  Not sure if there is any hope here. I am seeing with other complaints that they just mark the query as resolved after some days without actually resolving/fixing it.
                  you are right. Yesterday I personally went to enquire about both sangamwadi & Alandi Road RTO but both offices held another office responsible for issue without giving proper information.
                  any update on this? can you tell me the name of the inspector who conducted the DL test?I tried everything visiting both RTO office but nothing worked. One Agent told me try to contact the inspector who carried the DL.In my case could not find the inspector even in both offices on various days of my visit.
                  rchougule's [Complaint's author] reply, Dec 23, 2021
                  I am not sure of the inspector name either. Wasn't aware that I need to note that down. Not sure what to do :-/
                  try sending an email on the following mail id [protected]@mahatranscom.in,
                  rto.[protected]@gov.in I have been waiting for their reply..
                  rchougule's [Complaint's author] reply, Dec 28, 2021
                  any luck here? did you get any reply?
                  nothing so far..I even wrote to [protected]@gmail.com(Mumbai transport commissioner office)office ...& I have filled RTI today with onlinerti.com you may try filling RTI as it was the last option left with me.. let's see..
                  rchougule's [Complaint's author] reply, Dec 30, 2021
                  Did you get any response for your RTI? or any mail update?
                  yesterday they(onlinerti.com)mailed letter(on behalf of me) through the speed post (online RTI facility for RTO information is not available in Maharashtra as RTO department is not included in Mantralay office) it may take 30 days to get an answer through the post.I tried everything earlier to get information and it was the last option left with me and will wait till I receive the answer..no option for me now.
                  further to RTI filling I received a call from the RTO inspector and he asked me to come to the RTO office. There was some issue with my fitness certificate and the same was cleared immediately & I received my driving license today. I would request you better visit and meet the Assistant Regional transport officer personally he will help you else file the RTI.
                  rchougule's [Complaint's author] reply, Jan 10, 2022
                  Did you receive the call because you filed the RTI or was it some other reason?

                  I will also try filing one. thanks!
                  Yes, I received a call from the inspector because Regional Transport Officer asked(departmental inquiry against inspector) for clarification from him for the delay in approving my license against my RTI application. I suggest you, personally try to meet the ARTO officer first if he does not respond then file the RTI.because RTI creates problems for them.
                  rchougule's [Complaint's author] reply, Jan 14, 2022
                  Oh. I actually filed it when you had suggested earlier. Is it an issue? Should I try to withdraw my RTI application?
                  No ..as you have already filled the RTI ...do not withdraw unless and until they assure you to approve your license(approval hardly takes 1 minute from them) ...if they called you personally to meet them be frim and tell them if my license were issued within one month I would not have filled the RTI.
                  did you get your DL?
                  Madhurjya Gogoi's reply, Feb 21, 2022
                  Same problem mera v 1sal se jyada ho gya ab tak dl print from 7 pending hein
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                    S
                    salman0056
                    from Siwan, Bihar
                    Dec 14, 2021
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                    Hello Sir/Madam
                    My name is Salman Raza and I and my brother had applied for driving license, we completed all the steps and my brother Received his Driving License within/around 30 days but still after 1 year and around 3 or 4 months my DL Status is still showing pending, I don't know why, I have tried multiple times, please sir resolve this problem because I am a student and I can't go to college because I have no DL. I am tired now please issue me my driving license

                    Name- Salman Raza.
                    Application No- [protected].
                    Application Date[protected].
                    Transaction- Issue of driving license...
                    RTO India customer support has been notified about the posted complaint.
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                      S
                      SANDYCH
                      from Delhi, Delhi
                      Dec 14, 2021
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                      Hi,
                      I would like to bring your kind attention toward the forge sign transfer of car registration no #DL2CAP6411 without my counter sign on form-29/30.
                      Since I already raised the complaint at local police station on dated 15th March 2021 of dealer not transferring the car and at RTO office on dated 13th July 2020 for illegal car using without transferring vehicle, since I sold my car on dated 24th Jan 2020 to Dealer Akram Khan ([protected]) but dealer refuse to give my outstanding amount 12K and sold car to unknown person. I have had requested him many times for giving outstanding amount 12K. after sometime later I checked at RTO portal, car has been transferred to DILAWAR KHAN without my signature and in person presence at RTO office as I have already raised the Objection letter to RTO on dated 13th July 2020.
                      This is the matter of high emergency and highly congeable as with forge sing car is transferring to unknow name whom I don’t know! here I am enclosing the complaint letter.

                      Please help me in this regards and ack me for same..

                      Regards,
                      Intakhab
                      RTO India customer support has been notified about the posted complaint.
                      Sir, Please take a look into above complaint. I still waiting for reply from RTO office. thanks
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                        B
                        BipinKumarr
                        Dec 14, 2021
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                        Resolved

                        Address: ASST.RTO, MATHURA O/O ASST.REG.TRANSPORT OFFICER MATHURA
                        Website: sarathi.parivahan.gov.in

                        My learning license is not updated yet. All documents, test have been completed for my application. please let me know how much time it will take to get completed.
                        Appreciate your help🙏🙏🙏
                        application No. -[protected]
                        DOB -01/03/1995
                        Dec 14, 2021
                        Complaint marked as Resolved 
                        resolved
                        RTO India customer support has been notified about the posted complaint.
                        did it get resolved?
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                          A
                          amit9322
                          from Delhi, Delhi
                          Dec 14, 2021
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                          Address: IDTR sarai kale khan

                          I had submitted my RC for endorsement of CNG in vehicle Registration Certificate (RC) on[protected], (but trying from[protected].
                          and they sent me 2 different EOD no for tracking my RC on 25-Nov-2021, but both are wrong but i was waiting and then I had visited post office they said we didn't get your RC from RTO so please contact them, after that i had visited RTO and they said it's because software error we didn't dispatch your RC but we will dispatch it again but i still dint get any notification from them so i again visited RTO and asked about my RC they said the same thing so meet with the CMO and their only reply "wait kro aap ko RC mil jayegi waha log 3-3 mahino se wait kr rhe h"

                          I just wanted to know is this the way RTO work & when I can get my RC?
                          RTO India customer support has been notified about the posted complaint.
                          Dec 14, 2021
                          Updated by amit9322
                          EOD no

                          Dec 14, 2021
                          Updated by amit9322
                          EOD no 2

                          Dec 21, 2021
                          Updated by amit9322
                          Can I expect any response from the RTO?
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                            M
                            MMH Sarwari
                            Dec 13, 2021
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                            I paid fees online and my money is deducted but payment is showing failed on sarthi parivahan.
                            I want refund
                            RTO India customer support has been notified about the posted complaint.
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                              S
                              Satyajeet satam
                              from Mumbai, Maharashtra
                              Dec 13, 2021
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                              Good morning Rajvardhan sir

                              This is satyajeet satam resident of Mumbai. I have accepted that there was an offence made by me altering the silencer of my bike creating a noise. And I was ready to pay the fine on 11.12.2021 but I was forced to pay cash of ₹1000/- by Mr Pol, RTO officer who caught me at the Bandra signal.

                              I was offering the officer to take the fine by debit or credit card since I had limited cash kept for the family function which I was supposed to attend on saturday.

                              Then Mr Pol asked me to keep vehicle at his chowki. I promised him that I would change the silencer on 12.12.2021 and come back to get my bike. My son was sick yesterday and I had to take him to the doctor but couldn’t take him by bike since it was lying at Bandra Chowki. I wasted my 4 hours at the Bandra chowki ( you can check the footage at the CC Tv installed at the chowki)

                              I fulfilled my promise and change the same on 12.12.2021 and I was asked to visit on 13.12.2021 morning @ 11 o clock after waiting for 4 hours.

                              Today I visited at 11 o clock at the chowki but the officer was unavailable at his desk and I had a word over a phone with Mr Pol he was so rude and asked me to visit at 2 o clock to get the bike.

                              This seems to be a harassment. These officers do take oath to serve people but Mr Pol has completely forgotten the oath and his duty.

                              I want to ask you sir “is the officer has a right to take govt properties’ key at home?”

                              I expect the justice from you and also expect some serious action against such officers who misuse their powers

                              I have suffered for one and half day but I am still to get my bike back.

                              Expecting positive action for the citizen of India
                              RTO India customer support has been notified about the posted complaint.
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                                B SARITHA & VISHU
                                from Hyderabad, Telangana
                                Dec 13, 2021
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                                Address: Mayiladuthurai

                                Respected sir, my vehicle No TN69AJ5514. I applied for HP cancellation on 25 Nov 2021 vide my application No 211125V410945 at RTO Mayiladuthurai office. But still now it shows pending at RTO Mayiladuthurai. Sir it's urgent for applying NOC to transfer the vehicle in my name at Andhra Pradesh.
                                RTO India customer support has been notified about the posted complaint.
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                                  S
                                  skpani
                                  Dec 12, 2021
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                                  Hi,

                                  This is with reference to application number [protected]. I had applied for the renewal of DL on[protected]. All the process at the applicant stages has been completed since[protected]. All the applicant-related stages have been completed yet the status of the application is under processing at the RTO level for more than 3 months. Kindly look into it as this has become quite a matter of concern now.
                                  RTO India customer support has been notified about the posted complaint.
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                                    Kishan Kumar Vemuru
                                    Dec 12, 2021
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                                    Submitted for LLR Application through the sarthi.parivahan website.
                                    Application number is [protected], Application Date is[protected]. It has been a month and the status of the application is still showing as
                                    SCRUTINY - (Verification of Proof Documents)
                                    Counter - SCRUTINY3
                                    Please help in issuing the LLR.
                                    RTO India customer support has been notified about the posted complaint.
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                                      manish_109
                                      from kanpur, Uttar Pradesh
                                      Dec 12, 2021
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                                      DL test passed but DL still not approved

                                      Address: KANPUR

                                      I have passed dl test on 16th OCTOBER 2021. But my dl is still not approved. Why it take so much time. There is even no contact number to dial for RTO KANPUR. There is one number at rto website but it doesn't work. It takes nearly 2 months approval or more. Is it right?. My application number is [protected] . Please update phone number of RTO KANPUR on website. Do regarding this topic as soon as possible....
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