Submit a Complaint
Claimed

RTO India Complaints & Reviews

rto.kar.nic.in
1
Updated: Apr 22, 2026
Complaints 8416
Resolved
852
Unresolved
7564
So far, so good. RTO India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope RTO India will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to RTO India

Having problems with RTO India?

File a complaint and get it resolved by RTO India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Government Organizations
RTO India

RTO India reviews & complaints page 148

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
Mohd Kamil @
Aug 15, 2021
Report
Copy

Sir i had applied for driving license after i made payment no option for availability of slot is there and my learners license (DL8/0006290/2021) expiry date is 04/09/2021 .please help me to book my slot in
RTO India customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    P
    prashant989796
    Aug 15, 2021
    Report
    Copy

    Address: Mathura rto

    My license 2019 se pending hai. I have gone to Mathura RTO 20 times still my license is showing pending. I am very upset..please issue my driving license..
    RTO India customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      N
      Naval_1992
      Aug 15, 2021
      Report
      Copy

      Hi i applied for ll test i got date for test also when I entered my credentials for the test it says client not registered with RTO

      MY APPLICATION NO IS :[protected]
      Please resolve this issue I already paid the fees also ..
      RTO India customer support has been notified about the posted complaint.
      View replies
      Today I got sms for the test at 9 am when going through authentication process getting the error Client not registered with RTO
      Please help
      Reply
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        Arnav99
        Aug 15, 2021
        Report
        Copy

        Address: Ag-30 Shalimar Bagh New Delhi 110088

        Hi,
        I got a link today at 9 am from RTO that I have to appear for the Online LL test by today. Once I tried login, after successful face authentication, when I clicked on “proceed”, it showed an error “The client is not registered in RTO”. I tried several times with various web browsers..
        RTO India customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Shali89
          Aug 15, 2021
          Report
          Copy

          Address: B 196, Khanpur

          Hi,
          I got a link today at 9 am from RTO that I have to appear for the Online LL test by today. Once I tried login, after successful face authentication, when I clicked on “proceed”, it showed an error “The client is not registered in RTO”. I tried several times with various web browsers..
          RTO India customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            Anupma12
            Aug 15, 2021
            Report
            Copy

            I am trying to give my learning license test online from home after completing the tutorial video but on the website it show that " THE CLIENT IS NOT REGISTERED WITH RTO". I am from Delhi (NorthWest zone)and this service is now started here but due to RTO error I am not able to give exam . Today is last day and for test message is also received today
            RTO India customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              K
              kgectops
              Aug 15, 2021
              Report
              Copy

              Hi,
              I got a link today at 10:39 am from RTO that I have to appear for the Online LL test by today. Once I tried login, after successful face authentication, when I clicked on “proceed”, it showed an error “The client is not registered in RTO”. I tried several times with various web browsers. The error persisted. Note that I only submitted my passport as an address proof, did not submit Aadhar card.

              Please let me know how to resolve.

              Thanks
              RTO India customer support has been notified about the posted complaint.
              View replies
              same thing happened to me. also, i uploaded. my aadhar card as address proof.
              Reply
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                R
                ritikarai
                Aug 15, 2021
                Report
                Copy

                I received a message that I have to give my LL test by[protected]. After watching the tutorial, I tried authenticating, but it's showing "Client is not registered with RTO". I have tried 2 times, it's repeating again and again.

                Kindly fix this issue as soon as possible as I have to give the test by today i.e.[protected].

                Regards
                Ritika Rai
                RTO India customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  R
                  ridhi.s1590
                  Aug 15, 2021
                  Report
                  Copy

                  SLOTT - Unable to authenticate and give LL TEST from home

                  Hi Team

                  I have got my Learning License Test exam link and password which is valid only until today. Post face authentication when I am trying to proceed for the exam it gives me an error that The Client is not registered with the RTO.

                  Earlier I was having issues getting the password on phone and tried to contact RTO ROHINI Delhi but no response from them. I have tried calling 1076 for help additionally the customer...
                  Helpful
                  52 other people found this review helpful
                  52 found this helpful
                  Write a comment
                  Report
                  Copy
                  I
                  Ianxsy
                  from Delhi, Delhi
                  Aug 15, 2021
                  Resolved
                  Report
                  Copy
                  Resolved

                  Sir/Mam
                  My application number is [protected].
                  I have booked appointment for my learning Test dated 30/10/2021.
                  Today I recieved a message in which it was mentioned I'm supposed to give learning Test before 15/08/2021 that is today, even though today is independence day. I applied for test from given link in message but after authentication on webcam it is showing "this client is not registered with RTO" Again and again no matter whatever I do. I've already seen the tutorial video, sample paper & mock test. Even after that its not changing.
                  Kindly help me on this issue.
                  I'll be obliged.

                  Sachin Maurya
                  Aug 17, 2021
                  Complaint marked as Resolved 
                  RTO India customer support has been notified about the posted complaint.
                  View replies
                  The same is happening with me.
                  Reply
                  Helpful
                  1 other people found this review helpful
                  1 found this helpful
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    ASH@1
                    Aug 15, 2021
                    Report
                    Copy

                    Address: Pune

                    There are certain transport companies who are operting huge oversize illigal contaonerised vehicles, operating interstate and within maharashtra, loading from Ranjangaon, Tal.Shirur, Dist pune from Companies like LG, HAIER etc.
                    Transport companies namely NIZAMUDDIN CARGO CARRIERS, SONY TRANSPORT, PUSHPAK FREIGHT CARRIERS, VAISHNAVI TRANSPORT
                    Surprisingly even the RTO department is not checking them and allowing them to ply. The vehicle size is 10.10 ft width, 40 ft lenght and 11 ft height, on chasis bound containers of Vehbtype TATA 1616 ETC. Max size allowed is not more than 34 ft lenght, 8.8 ft widht and 10.2 ft height
                    RTO India customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      R
                      Rishi@8827
                      Aug 15, 2021
                      Report
                      Copy

                      Address: Hn 2498 main road gorakpur jabalpur

                      Hello sir I am rishab jain
                      Recently I have applied for learning licence so I have recive one msg that tells your last date of ll test will be in 18/08/2021 today I login for test but there is error you have do maximum attempts by current IP address but I tried to login using another phone but same please solve this issue
                      RTO India customer support has been notified about the posted complaint.
                      Helpful
                      1 other people found this review helpful
                      1 found this helpful
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        akpatil.1911
                        Aug 15, 2021
                        Report
                        Copy

                        Address: Kothali t sa, tel shahada dist nandurbar, 425423

                        I had submitted application for learner's license online and i gave test online it's 25 days done but license till not approved by RTO how much time it will take.
                        Application no:- [protected]
                        Name:- Akash Hiraman Patil
                        RTO India customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          D
                          Debasish gope
                          Aug 15, 2021
                          Report
                          Copy

                          Address: Madhyapara, tezpur, assam

                          On 13 Friday 2021, I passed the driving test at DTO SONITPUR, ASSAM and they told me that I passed the exam and asked me to leave. The very next day I visited the online application where i can see my driving license status, there I saw that its showing i failed in the test which is a false result.
                          I hereby asked you to solve my issue.
                          RTO India customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            Ankush12345G
                            Aug 15, 2021
                            Report
                            Copy

                            Address: 3-G shayam vihar ph-2 deenpur najafgarh, new delhi 43

                            I am unable to login with the learning test after filling the given details its showing"this client is not registered with RTO" and not moving further what should i do now??
                            RTO India customer support has been notified about the posted complaint.
                            Helpful
                            1 other people found this review helpful
                            1 found this helpful
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              shivamssb
                              Aug 15, 2021
                              Report
                              Copy

                              Address: delhi

                              I had applied learning licence on 27 jan 2020 but that time is my appointment reschedule due to covid but last time i visited rohini rto they told me that your lerning test is not proceed from here please visit wazirpur rto after that i visited wazirpur Rto they told me you have to transfer fees rohini rto to wazirpur rto they always wasted my time and giving proper solution they only wasting time i want to refund my money otherwise going to complain in court they misguided me everytime

                              if you change my rto fees so you can do it fast as soon as possible

                              i got massage today for online learning test i proceed my test but there is error is this client is not registerd RTO

                              please reslove soon
                              RTO India customer support has been notified about the posted complaint.
                              Helpful
                              1 other people found this review helpful
                              1 found this helpful
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Satyasai_
                                Aug 15, 2021
                                Report
                                Copy

                                Address: Neelaya thota Karapa East Godavari district Andhra Pradesh

                                Dear sir Iam Satya sai from kakinada I had applied my driving license and registration certificate 4 months ago still iam carrying photocopies only I haven't got my original cards till now every state is responsible for delivering the cards except our state.Please take this responsibility and send cards to everyone.
                                RTO India customer support has been notified about the posted complaint.
                                Helpful
                                1 other people found this review helpful
                                1 found this helpful
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  D
                                  DEEPAK CHAURASIY@
                                  Aug 15, 2021
                                  Report
                                  Copy

                                  I had fill the application form and uploaded my medical certificate, do I need to visit RTO with my documents my application number is [protected].it is showing Please visit the concerned RTO Office with all original documents as you have changed address fields or uploaded Medical Certificate - Form 1A.
                                  RTO India customer support has been notified about the posted complaint.
                                  Helpful
                                  2 other people found this review helpful
                                  2 found this helpful
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    P
                                    praxxx
                                    Aug 14, 2021
                                    Report
                                    Copy

                                    I have saved backlog DL entry vide reference number [protected]but it has not been approved till date. please resolve the issue immediately.
                                    RTO India customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      G
                                      Gilbert1979
                                      Aug 14, 2021
                                      Report
                                      Copy

                                      Address: Pune , Maharashtra

                                      Dear Sir,
                                      Pray all safe!

                                      Iam in Dubai, Due to pandemic, iam unable to come India for past 2 years.
                                      My driving Licence has expired in 4/05/2019.
                                      I checked with local driving institute in Pune. They said that since it’s expired license cannot be renewed. They also said I have to apply for new license., fill forms, give test etc etc.

                                      I don’t know what to do now, I am in Dubai right now .
                                      Please i request you to kindly renew my driving license as special case, I am also ready to pay necessary fine appilicable.

                                      Kindly help!!!

                                      Regards
                                      Gilbert Moses
                                      Email:[protected]@gmail.com
                                      Driving license no : MH13 [protected]
                                      RTO India customer support has been notified about the posted complaint.
                                      View replies
                                      Awaiting your advise Sir!
                                      Reply
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit

                                        Related businesses

                                        Bangalore Electricity Supply Company Limited [BESCOM]
                                        1.3
                                        (764)
                                        Election Commission of India [ECI]
                                        2.3
                                        (1425)
                                        Karnataka RDPR
                                        1
                                        (373)