| Address: Surat RTO, Pal, Adajan., Surat, Gujarat, 395017 |
My application number is [protected].
On the payments page for driver's license, i entered the required details, and hit "calculate fee", it came to a total of rs.300. Selected "sbi" as the payment gateway and proceeded to the payment page. But due to some network issue, the payment could not be completed successfully.
Now every time i try to make a payment, it is showing the following error
"application is verifying with bank. Please press ok to continue"
After pressing ok, it tells me to enter application number and dob. After that it shows me another error "payment is pending... Please wait for 30mins for the confirmation from the bank or please contact rto office"
I have tried making the payment a couple of times but every time i get the same message.
Kindly solve this issue as soon as possible. My appointment date is 03/03/2020. My learners license validity will also expire in a couple of weeks.
RTO India customer support has been notified about the posted complaint.
Feb 25, 2020
Updated by Pranay Jariwala Hi,
Please look into the matter as soon as possible. My appointment date is 03/03/2020.