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RTO India Complaints & Reviews

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Updated: Apr 26, 2026
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RTO India reviews & complaints page 264

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P
Piyush Sardana
Feb 22, 2020
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Address: RTO office Rajouri garden, New Delhi, Delhi, 110001

I have to do my hypotheication termination from rc through rto office rajouri garden. Already taken the appointment and the office hrs are 8:30-11 am on saturdays its 9 am and surprisingly no one is available in office to deal with public when i asked on inquiry counter at what time the official come to address the public they says that the person who is responsible is residing far away from office. I dont understand when i reached to their office from 30 kms then why the respective person is not there and if that was the problem then why the appointment time is 8:30am...
Is this the way rto offices work and our transport minister says we are taking strict measures to improve traffic and public issue related to transportation dept.
RTO India customer support has been notified about the posted complaint.
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    Rohrac
    Feb 21, 2020
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    Address: Nahar Nagar, behind Navy Colony, 400064

    There are lot of small & big tempos & some rickshaw parked behind navy colony in nahar nagar road. These vehicles create a hazard of accident & as well as people sit behind these tampos & drink alcohol creating nuisence.

    All the ground floor people staying in navy colony are suffering,

    I request the rto to please take proper action, so it does not happen again.
    RTO India customer support has been notified about the posted complaint.
    Feb 21, 2020
    Updated by Rohrac
    There are lot of small & big tempos & some rickshaw parked behind Navy Colony in Nahar Nagar road. These vehicles create a hazard of accident & as well as people sit behind these tampos & drink alcohol creating nuisence.

    All the ground floor people staying in Navy Colony are suffering,  

    I request the RTO to please take proper action, so it does not happen again .
    Application no:- [protected]
    Date of birth :[protected]
    State:- Gujrat

    Dear sar
    Esh me sar 30 min wali error aa raha hai kya kare sar please help me
    I am staying in different district to the district in which I had applied for learning license and when I booked slot for computer test and went for the same to that rto, the rto officer denied to accept my application got test and said you have to go to your district but I had paid total fees and I am unable to change my rto what can I do?.
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      Pranay Jariwala
      Feb 21, 2020
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      Address: Surat RTO, Pal, Adajan., Surat, Gujarat, 395017

      My application number is [protected].

      On the payments page for driver's license, i entered the required details, and hit "calculate fee", it came to a total of rs.300. Selected "sbi" as the payment gateway and proceeded to the payment page. But due to some network issue, the payment could not be completed successfully.

      Now every time i try to make a payment, it is showing the following error
      "application is verifying with bank. Please press ok to continue"

      After pressing ok, it tells me to enter application number and dob. After that it shows me another error "payment is pending... Please wait for 30mins for the confirmation from the bank or please contact rto office"

      I have tried making the payment a couple of times but every time i get the same message.

      Kindly solve this issue as soon as possible. My appointment date is 03/03/2020. My learners license validity will also expire in a couple of weeks.
      RTO India customer support has been notified about the posted complaint.
      Feb 25, 2020
      Updated by Pranay Jariwala
      Hi,
      Please look into the matter as soon as possible. My appointment date is 03/03/2020.
      My name is Shahrukh Ul Haque . I have submitted my all documents and applied for DL in RTO Barpeta (Assam) . It’s approximately 30 days Gone I have Applied for the DL . But can’t complete the challan yet . Many time I have visited the RTO office but they said for many reasons they had stopped the DL challan in offline. So I tried it on Online for many days . But every time it’s shows “ your application is verifiying with bank, to continue please press ok “ but whenever I press ok its shows ( Sarathi /404 XSX: handler reporte ) after then it’s shows ( the page you looking for does not exist) .
      I haven’t any problem on that slow And bad system of Indian government office but please don’t harassed us form both side . RTO employers didn’t take our application so seriously they harrased us everytime With a false reason but on the other hand The MBI fined us 10000 for not availing a valid DL .
      When we can See the Some good Officers or some good leaders. It’s about 73 years gone we have independent. Now How many times we had to wait for a Good country, for a developed country, for a good social ?
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        H
        Harshit@12
        Feb 21, 2020
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        Dear sir/madam,
        I am mr. Adarsh pratap singh, i have applied for 2 wheeler (Mcwg) and 4 wheeler (Lmv) driving license, my application no. Is[protected] at jalaun rto, uttar pradesh.
        I have passed for mcwg and lmv driving test on dated 14 jan 2020.
        But till the date its shows status pending for approval.
        As i am working professional so i really need the licence and it has already 35 days gone, they said to me that you can download it within 20-22 days.
        RTO India customer support has been notified about the posted complaint.
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          N
          Feb 21, 2020
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          Address: DTO, KAMRUP METRO, GUWAHATI, ASSAM, 781025

          Sir/ mam
          I mr. Gopal paul, had to renew my driving licence and getting seriously harrased by the dto kamrup metro, officials, as they are not doing their work and they are constantly dealing the work.
          The officers they don't response and repeatedly ignoring the work, i have visited 4 times in 3 months again and again but no response from their side.
          Please look after the matter as i am a very poor person and drives a auto van with very minimum salary.
          Due to this i may loose my job as my license is been expired and dont have any other work to do, as i am about 51 years of aged.
          So sir/ mam this is a request please solve the issue.
          RTO India customer support has been notified about the posted complaint.
          In Guwahati DTO Office Betkuchi, there is official person name Mr. Hara Govinda Bashiya of counter number-55. Who is very stupid n lazy n misguide people who come to his counter for ownership transfer of his vehicle . He ask d documents which is not legally required in ownership transfer . People can do transfer in a single ...Bt in his it requires more than two month . Dis person not interested to do his work ... Almost every one in the knows abt his nature ...even the brokers don't like to go to his counter ...He sud be suspended.Take some legal action as soon as possible . I m d buyer ...in the very first day ...he asked me to bring a affidavit fr the court . Next day when I went with the affidavit den he ask me to send a email ..fr the finance company ...Third day he ask the print out of the email dat which was by the finance company ... Print out is not required bcoz he can check it out in his system !!! I had PAN card of the seller as a ID proof Bt he asked voter ID ...I meet other person's outside his counter they said they r coming fr last two months ..Bt yet there work is not done successfully... So I handover my documents to a broker n my work is done ..in just 2500/- My number-[protected]
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            V
            vikas_rai
            Feb 21, 2020
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            Address: SDM, punjab

            My application number is[protected]. I passed my test on 4th feb 2020 but my learning licence is not issued yet. It's already passed 18 days and the status: "pending at rtoauth1" showing while chacking my application online. I also tried to contact customer care number given on sarthi site but they didn't pick my call. Please solve this issue as soon as possible or suggest me where i can complain for the same

            I posted the same complaint earlier but status showing is resolved

            Please solve my problem.
            RTO India customer support has been notified about the posted complaint.
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              vikas_rai
              Feb 21, 2020
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              Address: SDM, Derabassi, 140507

              My application number is[protected]. I passed my test on 4th feb 2020 but my learning licence is not issued yet. It's already passed 18 days and the status: "pending at rtoauth1" showing while chacking my application online. I also tried to contact customer care number given on sarthi site but they didn't pick my call. Please solve this issue as soon as possible or suggest me where i can complain for the same
              RTO India customer support has been notified about the posted complaint.
              Mar 05, 2020
              Updated by vikas_rai
              Hi it's one month passed but still learning licence approval is pending and no action taken on my complain
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                A
                atinandjagtap
                Feb 20, 2020
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                Address: Vashi, Navi Mumbai RTO

                Dear sir,
                As nowadays for registration, fitness renewal, authorisation letter, paying tax everything can be made online., so i was trying to do that, but still when i went to vashi rto for certificate and further forwarding they took very high charges and also the executive person said for forwarding the file ahead, the person incharge mr. Shendge need some money to be paid.
                So what is the use of the online and also i wasted so many days as my work was stopped because of the delay in the paper.

                From december 2019 to february 2020 my paper work was going on.
                I kindly request you to look for the same, so that in future people like me won't face such kind of troubles...

                Thanking you
                Mr. Atinand jagtap.
                RTO India customer support has been notified about the posted complaint.
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                  D
                  dl1cm
                  Feb 19, 2020
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                  Address: Mask road rto Delhi, 10085

                  Hi my name is kamal raj, I bought a car in 2015 and that was 2hnd, since 2015 I have been using that car .i registered that car on my name and there was no issue at all By the time I lost my Rc .
                  when I reached mall road rto staff told me that I cannot retrive copy of my Rc becoz they have issued my NOC somewhere in Punjab and when I asked for documents they strt make unnecessary excuse and how it’s possible if Car is registered on my name someone else get the NOC without my authority or any legal procedure. I have informed in police station too but nothing has been come out it’s been 3 yr nw I’m waiting for my Rc
                  My car number were DLICM 4135
                  RTO India customer support has been notified about the posted complaint.
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                    nitinky
                    Feb 19, 2020
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                    Address: RTO, Jhansi, 284202

                    Hi sir/madam,

                    My learning license was rto, jhansi in july, 2019. I couldn't convert it to permanent license by mistake i missed last date of conversion which was 4th janruary 2020. Then i came to know that i don't need to do whole process again just need to submit old learning license and form1 again. So i same process and made payment again as instruction were mentioned. After that it's suppose to take 1 week to re-issue new learner license.

                    Date of re-submission : 4th february 2020
                    Date of payment made : 7th february 2020
                    My application number is[protected].
                    Date of birth : 14/09/1994

                    Kindly help me where it's stuck and help me getting learning licence.

                    Thanks & regards,
                    RTO India customer support has been notified about the posted complaint.
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                      R
                      Ramantatasteel
                      Feb 19, 2020
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                      Address: Kanheipur, tripathi gali, 755019

                      Had applied hypothecation termination application in jajpur rto on 13.11.2019. My vechecial no. Is od 34d 9574. After several follow up with rto department they did not reply.
                      My original rc is deposited with my application form kindly do something for processing my application and re-issue my rc as soon as possible.

                      Regards,
                      Raman kumar singh
                      Vechicle no.- od 34d 9574
                      Application id - or[protected]
                      RTO India customer support has been notified about the posted complaint.
                      I have lost my RC of my hero motorcycle which is registered in Uttarpradesh and now I have migrated to Uttarakhand it's registration number is UP26 P 0781.now i want new RC
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                        P
                        P George Dangshawa
                        Feb 18, 2020
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                        Address: Thoubal District Manipur

                        R. T. O thoubal, manipur. Thoubal district transportation has neglected enough in their duty, they kept me pending just for printing my driving license smart card for which my driving license was already approved on september 2019, and i am still not able to get the smartcard in february 2020.
                        Pliz r. T. O pliz look into pending duties of r. T. O thoubal we customer are facing a huge problem. We come everyday, and stand in queue for more than 4months still not able to get to print smartcard. Pliz hi through their negligence
                        RTO India customer support has been notified about the posted complaint.
                        Dear sir i have completed all process and pass the online test date[protected] but i can not download my learning licence yet. web showing licence not found. my application no.-[protected]. I was apply from udham singh nagar rto (uk06) rudrapur uttarakhand.
                        what to now?
                        I have lost my RC of my hero motorcycle which is registered in Uttarpradesh and now I have migrated to Uttarakhand it's registration number is UP26 P 0781.now i want new RC
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                          S
                          Shrutwa
                          Feb 18, 2020
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                          Address: 3Janak Apartment, Anant Society, Maninagar, Ahmedabad, 380008

                          My application no.[protected] dob 23/11/2091 shrutwa piyush patel, maninagar, ahmedabad, gujarat.
                          I have applied for learning licence (Mcwog) on 18/10/2019. I have book appointment for ll test by online system wrobgle book at wiaa location, which was not cover my residence area rto. Wiaa office didn't allow for ll test and my area rto wants to change rto location, i have tried to change, but system refuse to change location and fees transfer to our area rto office. I have visited concern person of three rto (1) rto ahmedabad (2) rto wiaa (3) rto vastral they unable to change location due to system not supported. I have suffering from last six months, nobody resolve my problem.

                          I need your help to change my application & fees transfer to my area arto ahmedabad east, vastral road, ahmedabad -382418.

                          I hope & waiting proper solution.

                          Shrutwa patel
                          M. No.[protected]
                          RTO India customer support has been notified about the posted complaint.
                          Sir my RC application number UP[protected] (Mathura uttar Pradesh)
                          Date apply - 14 Nov.
                          name - Ganesh Chandra
                          Mobile number - [protected]
                          My RC not print status pending
                          Khusabu Goswami's reply, Feb 15, 2020
                          My bike registration number UP85BQ0287
                          RC not print
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                            P
                            poojan313
                            Feb 18, 2020
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                            Address: Ahmedabad, Gujarat

                            I applied for 4 wheele on[protected] r learning license of two of my family members. Their learning license had expired. I followed all the procedures and even did the payment. I went to rto and they told me that the procedure through which i have applied is invalid and you need to do it all over again and refund will not be given. I want my refund.
                            RTO India customer support has been notified about the posted complaint.
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                              M
                              Mandev Singh
                              Feb 17, 2020
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                              Government organizationsrto indianot approving license for (Mcwd) and (Lmv).
                              Rto india — not approving license for (Mcwd) and (Lmv).

                              1 review
                              India
                              Mandev singh on feb 16, 2020
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                              Dear sir/madam,
                              I am mr. Mandev singh, i have applied for 2 wheeler (Mcwg) and 4 wheeler (Lmv) driving license, my application no. Is [[[protected]]] at bareilly rto, uttar pradesh
                              I have passed for mcwg and lmv driving test on dated 17 jan 2020.
                              But till the date its shows status pending for
                              1) approval of dl
                              2) printing of dl in form 7 &
                              3) dispatch of the dl & psv badge pending.

                              So kindly request you to speed-up the process for my application[[protected]]

                              Regards
                              Mandev singh
                              RTO India customer support has been notified about the posted complaint.
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                                T
                                telistar
                                Feb 17, 2020
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                                Address: Bangalore, Karnataka

                                Dl approved on[protected] till now dl not received and no response from rto jnanabharathi office bangalore they are telling will send so on

                                Dl approved on[protected] till now dl not received and no response from rto jnanabharathi office bangalore they are telling will send so on

                                Dl approved on[protected] till now dl not received and no response from rto jnanabharathi office bangalore they are telling will send so on
                                RTO India customer support has been notified about the posted complaint.
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                                  I
                                  ishita mann
                                  from Gorakhpur, Uttar Pradesh
                                  Feb 16, 2020
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                                  Respected sir,
                                  My learning licence no. Is dl2/0002730/2019 and application no. Is [protected]. I am not able to book a slot for driving test. When i apply i get a message that ‘ dl application number is not available for the ll no. ‘ please help me for the same, to how to apply for the driving test. My learner’s licence will get expired by march 3 kindly help me as early as possible
                                  RTO India customer support has been notified about the posted complaint.
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                                    Mandev Singh
                                    Feb 16, 2020
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                                    Dear sir/madam,
                                    I am mr. Mandev singh, i have applied for 2 wheeler (Mcwg) and 4 wheeler (Lmv) driving license, my application no. Is [[protected]] at bareilly rto, uttar pradesh
                                    I have passed for mcwg and lmv driving test on dated 17 jan 2020.
                                    But till the date its shows status pending for
                                    1) approval of dl
                                    2) printing of dl in form 7 &
                                    3) dispatch of the dl & psv badge pending.

                                    So kindly request you to speed-up the process for my application[[protected]]

                                    Regards
                                    Mandev singh
                                    RTO India customer support has been notified about the posted complaint.
                                    We can enter our license application no in complaint
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                                      dinesh bele
                                      Feb 15, 2020
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                                      Address: shubham colony lohara-waghapur bypass road, near school of scholars, Yavatmal, Maharashtra, 445001

                                      I have filled driving license farm online my application number is 81082620. And i have submitted all document related to this application in rto office yavatmal before 15 days stil rto office did not process my application so plz register my complaint and process my application if any document needed rto office did not tell about that i have completed all process.
                                      RTO India customer support has been notified about the posted complaint.
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                                        Sumeet Punmia
                                        Feb 15, 2020
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                                        Address: Thane, Maharashtra, 401101

                                        This person preetam surve of dahisar east near gav devi temple. Called himself rto agent and that he deals in renewals of rto thane also. I gave him renewal work for my commercial car. Documents to be renewed were authorization & fitness. Which was supposed to happen in max 1 weeks time. He stopped responding after a week and later usually number was blocked. I kept on requesting him to return my money. Out of 3500 he only returned 1500 after i gave threat to visit police station for fraud complaint. But he vanished after that. Maybe he is doing this with many others and this is so foolish to appoint an rto agent who runs away with all the money and also not scared of police complaint.
                                        Few days ago i filed an online information complaint about a fraudster who collected money from me in the name of rto paper renewals and absconded while using fees for personal use.

                                        I also made online complaint as follows and yet no action was taken.

                                        Please find attached complaint report, fraudsters picture and facebook url for your reference

                                        https://www.facebook.com/pritam.surve.71

                                        He has simply ruled out any obligation by just taking my money and keeping it without any worries or concerns which is basically very concerning to me as a citizen.

                                        Since i got no call or update regarding this complaint. Am i missing any steps to be followed. Please guide me with steps ahead.
                                        RTO India customer support has been notified about the posted complaint.
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