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RTO India Complaints & Reviews

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Updated: Oct 5, 2026
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RTO India reviews & complaints page 303

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K
Keith Morais7
Sep 20, 2019
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Address: Sukhmani enclave, Arlem, Fatorda, Margaon, Margao, Goa 403601, India, 403601

I am going to buy a new Hyundai car but the dealership is asking for handling charges 3000rs. I have informed them that it's illegal to ask for handling charges, but then also he said we take. Then i said i will speak to goa RTO OFFICE, HE REPLIED GO AHEAD. WHAT KINDA LAW IS THIS. government is becoming a joke to these people and even worst.
After this complaint let's see what is being done.
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    A
    Avdhoot Rahalkar
    from Pune, Maharashtra
    Sep 20, 2019
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    Address: 917 Sadashiv peth, near Nagnath par, pune-411030, 411030

    Respected authority,
    Rto, pune

    I have sold my car (Maruti esteem, mh-12 pa-6484) before 4-5 years. The person to whom i sold my car has not transferred the car on his name till the date. At the time of deal he had promised me that he will transfer the car on his name. So i gave him all necessary documents ie. (Registration certificate, tax receipt, green tax receipt & cng kit receipt).

    Now few days back i received a letter from rto, pune for non-payment of tax for same vehicle.

    I am unable to find that person as i lost his phone number and name.

    So i won't be responsible for any complications related to this vehicle.

    Thank you
    Avdhoot s. Rahalkar
    Add:917 sadashiv peth, pune-411030
    Mob:[protected]
    RTO India customer support has been notified about the posted complaint.
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      C
      ChandraBabu Pillai
      from Pune, Maharashtra
      Sep 20, 2019
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      Address: 38, Dr. Ambedkar Road, Near, Sangam Bridge, Pune, Maharashtra 411001, 411048

      Sir,

      This is regarding delay in issual of a duplicate dl from pune rto. An online application for issuing a duplicate license was given on[protected]. Fees for the same was also paid the same day online. My application no is : [protected]. On[protected], i personally visited the rto to submit the documents. The first step, scrutiny of documents was completed the same day. After this till[protected], no further actions were taken on the same. Frustrated, on[protected] i visited the rto again and after a simple request to the person in charge the next step, approval of endorsement on dl was completed. Now the issue is, the last two steps,
      (Printing of dl in form 7 (Smart card) pending
      Dispatch of the dl and psv badge pending), are still showing pending status. Really not happy with the way of working. I need the dl on an urgent basis to join a new job.

      Request you to please look into the same and do the needful asap.

      Waiting for a prompt and positive reply from your side.

      Thanks in advance,

      Chandrababu pillai
      RTO India customer support has been notified about the posted complaint.
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        A
        abidali a m
        from Mumbai, Maharashtra
        Sep 20, 2019
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        Address: hankalowas,badarpur, Karimganj, Assam, 384355

        I have given driving test for four wheeler permanent license on mahesana rto at mahesana rto (Gj.2).
        However i have not yet received the driving license.
        My application no. Is.73845819

        When i check the application status on parivahan site it says
        Application is under processing at rto level.
        Record test results of driving test :-pending
        Approval of endorsements on dl :- pending
        Printing of dl in form 7 (Smart card) :- pending
        Dispatch of the dl and psv badge :- pending
        RTO India customer support has been notified about the posted complaint.
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          M
          Maulik Naik
          from Ahmedabad, Gujarat
          Sep 19, 2019
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          Address: 396310

          Vehicle no gj21bc8990 owner name maulik naik parsing done in navsari rto in april 2017 still i have not receive original rc book from rto I have only screen report I have so many time personaly visited at rto but no any response
          They are saying me to apply for duplicate r c book
          When I hv not receive original rc book how can I apply for duplicate ?
          RTO India customer support has been notified about the posted complaint.
          i have not received my rc yet i have purchased activa from 2 months...
          Dear sir
          My self ronak Sidhiwala i have purchased new i 20 car car number GJ 16CN 6204 but till time not received RC SMART Card
          Kindly help me
          Dear sir
          My self ronak Sidhiwala i have purchased new i 20 car car number GJ 16CN 6204 but till time not received RC SMART Card
          Kindly help me
          Dear Sir
          I have not received RC smart card for my vehicle number MH04CB7646 for more than 10 months now.
          Please do the needful.
          Dear Sir
          I have not received RC smart card for my vehicle number AP30AR2857 for more than 2years now.
          Please do the needful.
          Now after 10 months it shows dispacted in october?? Only after i put the message on site. Will I recieve it soon? Is it coming by train or bullock cart? The vehicle number is MH04CB7646.

          Please!!!
          Yes finally I recieved. Thanks .
          I could not receive my RC book yet..my vehicle number is KL32R0981 from kerala
          Dear Sir
          I have not received RC smart card for my vehicle number AS12W0959 for more than 2years now.
          Please do the needful.
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            D
            DraKoFalconer
            from Bengaluru, Karnataka
            Sep 19, 2019
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            Address: Kasturinagar RTO KA-03, 560077

            I had applied for my LL and the payment has been made but when I approached the rto they denied making the LL and asked to apply for a fresh application And ask me to cancel the current application. even though the sarathi website shows everything is in order and only scrutiny is pending

            I called the sarathi support number and they told me as the payment is already made I need to check with the rto again for the details, the rto officer told me I need to cancel the application and the refund will be processed

            Application no: [protected] Later the sarathi mail support told me that the application needs to be verified in rto, I explained the issue again, then as I was asking about the refund process they cancelled my application and send a mail saying the application is cancelled and refund will not be provided.

            1. Proper information was not provided
            2. They accepted they payment for services to be provided
            3. The rto denied providing the service saying new application needs to be submitted even though sarathi website shows all documents are in order
            4. Sarathi support sent mail the application was cancelled without me cancelling the application
            5. Not providing refund

            I sent mail to public relations officer of the rto and state transport depart from past 2 weeks but no reply was received from them. Even called all the numbers mentioned on the transport website but no response to calls or emails.

            I even filed a complaint on National Consumer Helpline docket: 1588680, 1601789, 1601812 but they denied taking it further and disposed the complaints and asked to contact the rto

            Even after visiting the rto 5-6 times in last 2 weeks they did not provide any resolution or details they just tell to cancel the application and say nothing about the refund or the procedure
            RTO India customer support has been notified about the posted complaint.
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              R
              Rohitsarathe
              from Jabalpur, Madhya Pradesh
              Sep 19, 2019
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              Address: Ward no. 9 seoni malwa, Hoshangabad, Madhya Pradesh

              Sir plz ध्यान दे
              राधे राधे बस सर्विस
              Mp 05 0220
              आज शाम 6:30 बजे होशंगाबाद बस स्टेण्ड से निकली थी ।
              सर राधे राधे बस का हेल्पर दारू के नशे में यात्रियों को गाली गलोच करता हे
              उसको बस रोकने का बोलो तो कहता हे की कोई तेरे बाप की बस नही हे
              और राधे राधे बस का हेल्पर होशंगाबाद से सिवनीमालवा तक कम से कम 20 लोगो से झगड़ा किया।
              मेने बस सिवनी मालवा पे रोकने की बोला तो बस नही रोकी।
              जबकि कंडेक्टर से बोलने पर रोक दी
              सर प्लीज़ हेल्पर के बिरुद्ध कुछ करे
              प्लीज़ सर कुछ न्याय करे।
              RTO India customer support has been notified about the posted complaint.
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                A
                aspak khan
                from Kota, Rajasthan
                Sep 19, 2019
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                Address: 151 Garib Nawaz Coloney, Pali, Rajasthan, 306401

                Dear sir/madam,

                I have given driving test for four wheeler permanent license on pali rto at pali rto (Rj-22).
                However i have not yet received the driving license.
                My application no. Is [protected]

                When i check the application status on parivahan site it says
                Application is under processing at rto level.
                Record test results of driving test :-pending
                Approval of endorsements on dl :- pending
                Printing of dl in form 7 (Smart card) :- pending
                Dispatch of the dl and psv badge :- pending

                I request you to please do the needful.

                Thanks,
                Rahul
                RTO India customer support has been notified about the posted complaint.
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                  Ajay Rakholiya
                  from Utran, Gujarat
                  Sep 19, 2019
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                  We tried many times to pay fees online on your eBay portal. but there is some problem from your side we cant pay fees.
                  we also tried to contact you with your provided contact details, but no one answering our call. I tried to about 1 hour but no one answering our call. if you take your salary in regular time then also it's your responsibility to do your job properly. at the list just answer to our call and listen to our problem regarding to online payment. if your payment portal does not work perfectly then why are you put this module on your website please remove that unusable part or otherwise give us any notification like "under construction" and "not in working condition" etc.
                  you are just an irregular person with your work. please understand your work and do it properly. if you don't respect your time then it doesn't mean that same thing do with the customer.
                  please upgrade your system and proper contact details.
                  we attached one photo that describes we tried so many time but no single person receive our call to gives an answering by your side.
                  RTO India customer support has been notified about the posted complaint.
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                    M
                    from Bengaluru, Karnataka
                    Sep 19, 2019
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                    My name is gunjesh shashidhar mishra, my application no. Is [protected], my dl no. Is mh48 [protected]. I have applied for dl in vasai virar rto on[protected] and it is getting approved on[protected].
                    It is almost 2 months but whenever i check the status it is showing printing of dl in form 7 (Smart card) - pending
                    Dispatch of the dl and psv badge - pending.
                    The charges of driving without license is very high but the service for issuance of this very bad, very poor.
                    What to do please suggest.
                    RTO India customer support has been notified about the posted complaint.
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                      S
                      Samrat Govekar
                      from Mumbai, Maharashtra
                      Sep 18, 2019
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                      Address: 400068

                      It's been a month since the document have been uploaded and feed of 46o has been completed.
                      The status still shows as scrutiny - (Document verification) application no [protected]
                      Not sure how long they take.
                      Visited the office twice and was informed to wait.
                      The telephone number shared is never answered.

                      The amount spend to follow up and visit the rto office several times is much more than the fees.

                      It's extremely pathetic
                      RTO India customer support has been notified about the posted complaint.
                      Sep 23, 2019
                      Updated by Samrat Govekar
                      No one has yet contacted this means they are not bothered
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                        MAyur Sonara
                        from Mumbai, Maharashtra
                        Sep 18, 2019
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                        Address: RTO ahmedabad,Ranip, 380027

                        Sir, i'm trying to book my slot for driving licence test. But when i enter my details it shows that "entered application number is approved. Slot booking is not allowed." please help. Only 1 month left for my slot limit as 5 months have already passed.
                        My application number is [protected] and learning license number is gj01 /0032552/2019.
                        Sir please help as soon as possible
                        RTO India customer support has been notified about the posted complaint.
                        I have applied for driving license renewal on 17th March 2019. I was given a receipt and told that i will get license in one month. But still after 6 months i haven't received it. On RTO tracking site it shows fees paid but approval not received. My application number is[protected]
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                          Sarode123
                          from Kurduvadi, Maharashtra
                          Sep 18, 2019
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                          Address: RTO, Pune, Pune, Maharashtra, 411001
                          Website: mahatrafficechallan.gov.in

                          My vehicle number is MH12ND943 (pleasure: white). I have registered this vehicle in 2016. I received a notice from RTO for driving vehicle without helmet and I paid the amount. When I crossed check the image from website I found different vehicle with same number plate. (Activa: Blue). Can same number be allotted to 2 different vehicles? I have my vehicle documents with me.Request you to please check attached snapshots of the image. snapshot of white vehicle is mine and the other snapshot blue vehicle with 3 people is which I received notice from RTO for penalty charge.
                          RTO India customer support has been notified about the posted complaint.
                          My vehicle number is KA04JR9063(Bajaj Avenger 220 street). I have registered this vehicle in 2018. I received a notices from RTO for driving vehicle without helmet, no parking...and I paid the amount. When I crossed check the image from website I found different vehicle with same number plate. (Activa: grey). I have my vehicle documents with me. I request you to please check attached snapshot Activa grey vehicle with violation which I seen in website from RTO for penalty charge.
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                            Steffy Parmar
                            from Mumbai, Maharashtra
                            Sep 18, 2019
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                            Address: C/4, Satyanagar soc. Opposite Volkswagen Showroom, Old Channi Road, Behind maikrupa soc, Vadodara, Gujarat, 390002

                            Near nizampura oriental bank. I parked my car in parking inside althe yellow line but a maruti suzuki ciaz was parked in no parking behind my car. It got so difficult to take out my car i had to stand for 1 hour. On asking inside the bank nobody responded. Please take an action against him. The car no. And pictures of the same are uploaded below...
                            RTO India customer support has been notified about the posted complaint.
                            I have not received my DL, till now where printing is done 3months back.
                            All the stages are completed only dispatch is pending from last 3months.
                            Latest status is showing DISPATCH OF THE DL AND PSV BADGE.
                            Application Number: [protected]
                            DOB:[protected]
                            I received E challan (VAD03002-[protected]) on website. But i am not able to see photo or details where i had violated rule. I have not received memo on my address also. Please mail me photo
                            Regards
                            Jitendra
                            [protected]
                            I haven't received my RC Book.

                            I was applying last 5 month ago kindly check and readdrese my RC Book.
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                              Ramesh Balla
                              from Delhi, Delhi
                              Sep 18, 2019
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                              Address: RTO office(KA 03), Kasthuri Nagar, 560016

                              Respected sir,

                              I have applied driving license through online, drive test successfully completed at kathuri nagar rto office bangalore (Ka 03) on august 3rd 2019, so far 40 days completed but still application status shown as below

                              Application is under processing at rto level.
                              Application processing stage - scrutiny - (Document verification)

                              Please do the needful
                              RTO India customer support has been notified about the posted complaint.
                              Oct 15, 2019
                              Updated by Ramesh Balla
                              Sir,
                              Still issue was not resolved . so far 70 days completed but I have not received the DL smart card, actually which suppose to be receive within 15 to 20 days.

                              Still not yet dispatched though the DL smart card was ready, please refer the screenshot for the same.

                              Also please help me out for the same

                              Sir,
                              I am trying to book my slot for learner's licence test for a long time but whenever i try to book it shows next 60 days slot not available even when i check regularly. Please help me as my booking date is delaying.
                              According to new MV Act, it is very necessary, so please resolve this issue.
                              Dear sir
                              i applied renewal my driving licence online wide application no. [protected] dated[protected] . but still not recd my licence till date . no contact no. available for further inquiry also.
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                                Asit Shippuden
                                from Siliguri, West Bengal
                                Sep 17, 2019
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                                Address: Namring tea estate, Darjeeling, West Bengal, 734226

                                I'm ashit khadal resident of darjeeling westbengal. I have given my dl for renew on 10 july 2019 n after submitting or completing all kind of official work its showing dispatch of dl and psv batch from last 15 days. Its promised that dl will be dispatch or arrived within 7 days but it's still not in my hand. So i kindly request to rto to solve this problem.
                                My application number - [protected]
                                D. O. B[protected]
                                RTO India customer support has been notified about the posted complaint.
                                There is some problem in Sarathi.nic.in (Gujarat) website, it always shows no LL slots available till 15 November across all the RTO. So kindly please solve this issue. I have been trying to book LL slot form past 5-6 day, but it always shows "No slots Available".
                                Application No. :- [protected]
                                RTO :- Ahmedabad ( GJ 27 )
                                I have not received registration papers yet.SMS on my mobile from e vahan says the same was sent by speed post vide no.JA[protected]IN on 6/8/19.My Vehicle registration no isBR11AM5866. I purchased vehicle on July 2019 from Seemanchal motors Gulabbagh purnia Bihar. Kindly look into my case.
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                                  Geeta seth
                                  from Mumbai, Maharashtra
                                  Sep 17, 2019
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                                  Address: Kalamboli, Mumbai City, Maharashtra, 410209

                                  I booked an ola auto on 17th september 2019 around 3.30 pm near d mart, roadpali, kalamboli, navi munbai. When the auto arrived some other auto drivers came and stopped the auto. They all threatened me, the driver and my father who's a senior citizen that they'll beat us if we do not get down from auto. They were all using abusive language. Ola auto cost me 46 and these local people were charging 100 for a closer distance and do not allow other ola uber to take passengers.
                                  RTO India customer support has been notified about the posted complaint.
                                  Application no [protected] sir i am trying daily slot book but i have to show error msg pls show below pic. Why. Slot is only book time midnight 12 am start but not book. Resolve this issue. And tell me how to slot book for my LL test.
                                  I submit RC for hypothetical removal by paying challan
                                  It’s been almost a month still no response.
                                  TN22CS7104 bike number.
                                  Hypothetication removal is pending in rto office mennambakkam, Chennai
                                  It been 3 month I had applied for LMV driving license. All the formalities are cleared but status is still showing waiting for printing of learner license.
                                  Passed exam on 4 september at RTO office, Akbarpur, Kanpur Dehat.
                                  Still record is not verified and I am unable to get my learner's license.
                                  Kindly do the needful.
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                                    beauty4
                                    from chennai, Tamil Nadu
                                    Sep 17, 2019
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                                    Address: Chennai, Tamil Nadu, 600084

                                    Dear sir/mam

                                    I lost my driving license last month, i applied for duplicate dl online and called customer care of rto odisha, as originally my dl was issued from there, they informed me i can visit at tamil nadu - chennai rto office and can submit documents as its not practically possible to go to odisha to get dupliacte dl, i visited thrice, rto-aynawaram, chennai and everytime they asked for some documents like adhar print, forms, and finally said i need to go to my hometown to get dl, they cannot do anything, please let me know whether its pratically possible to do same

                                    Application no: [protected]
                                    RTO India customer support has been notified about the posted complaint.
                                    Sep 19, 2019
                                    Updated by beauty4
                                    waiting for reply
                                    Oct 08, 2019
                                    Updated by beauty4
                                    waiting for reply
                                    I have paid my fees of Rs.1350 during applied for learning license. Money had already been two time deducted from my bank ac. How can i get back my fees.
                                    My MCWG applicatiin is pending for final approval sice 20days. My application no os [protected]. I have already passed driving test on 27-Aug'19, but after that it is not processing. Kindly check if you can help.
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                                      manishvijay22
                                      from Gurgaon, Haryana
                                      Sep 17, 2019
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                                      Address: New Delhi, Delhi

                                      I have submitted documents for car ownership transfer and there is no update from last 5 months. Application no is "dl190401x5941469". I am frustrated with this pathetic services from delhi vahan/transport department. Trying to call helpdesk number provided on site but number is not reachable. No one is providing me expected date and i can't claim my petrol expenses until ownership is transferred to me.
                                      RTO India customer support has been notified about the posted complaint.
                                      Https://sarathi.parivahan.gov.in

                                      Application is under processing at RTO Level. pending from more then 15 days.
                                      I have paid requisite driving licence renewal fees online but still payment appearing pending on online sarathi portal.
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                                        Samita Mahajan
                                        from Delhi, Delhi
                                        Sep 16, 2019
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                                        Address: 643 sector 21 pocket e, 122016

                                        My application number is [protected]. I did payment twice ..But both time money was deducted from my account.
                                        Please refund my money for failure transaction.
                                        I went to rto office gurgaon. First they were not help full.. they didn't say clear what I have to do.. they only told me go this person.. another say another person.. worst experience in rajeev chownk rto office.. I want money my back.. if we want learning licence than we need atleast 3-4 working holidays..
                                        RTO India customer support has been notified about the posted complaint.
                                        Sep 23, 2019
                                        Updated by Samita Mahajan
                                        Any update
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