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RTO India Complaints & Reviews

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Updated: Dec 10, 2025

Complaints 8319

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847

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7472

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Address: Gurugram (M Corp. + OG), 122001

Hi,

I made a payment of rs 980 online on[protected] @ sarathi. Parivahan.gov.in portal for dl. The amount got debited and payment was successful but pay status shows failed in sarathi website. I have already contacted the bank and it says the payment is successful on their end, sarathi and rto still showing status failed and asking me to pay again. I will be paying double the amount of dl.
Kindly refund my money or sort this issue.

Application number : [protected]
Inb reference number : cps9603317
State : haryana
District : gurugram
Rto office : rla gurugram (North) (Nt)
Customer phone number : [protected]

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Address: Bulandshahr, Uttar Pradesh, 203131

I have cleared exam which is conducted by rto bulandshahr up-13 for driving licence. Then i received a messages after few days and its for aproval lesence number up13 [protected] and i got driving license dispatched details on my mobile phone on dated 17/06/2019 with tracking id eu[protected]in but this id is noty valid on indian post site and its not received yet

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V

vlr.sathish

from Tiruvannamalai, Tamil Nadu

Jul 3, 2019

I will lost my driving license, I will submit all required documents to RTO( Vellore ) Tamil Nadu. But still they will not issued my new driving license.

vlr.sathish's reply, Jun 24, 2019

Pls issue my driving license

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Address: Hailakandi, Karimganj, Assam, 788166

Sir i am an employee of assam gov education department. About 5 months ago i sailed my said bike i also applied for the transfer of my vehicle rc.. I gave my form to mr bijit malakar rto of hailakandi dto. But he didn't give me any receipt/received copy. He just told that after 7 days it'll b change... But till now i am coming and going but they didn't give any response. Only saying that it will b ok.. But mr bijit are not doing his duty... Plz sir look at that matter... I am waiting for ur action.. Now my bike rc is as11q 7715... But i want transfer of my old rc...

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S

Sharma Ji #atul

from Mumbai, Maharashtra

Jul 3, 2019

Hi, this is atul
ND I want to register a complaint regarding the over passenger in the bus coming from raipur pandri bus stand to durg I don't know about the registration no. Of the bus but it may reach the durg rto soon plz help us to maintain user rights my contact is [protected] plz contact me soon

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Address: 560084

Not able to download dl reference copy
Application no :[protected]
REFERENCE DL NO:KA03 /0010180/2019 Status:- RECORD TEST RESULTS OF DRIVING TEST RTOAUTH1

APPROVAL OF DL-PENDING
PRINTING OF DL IN FORM 7
( SMART CARD)-PENDING
Also scrutiny of documents has been completed. But till date the license has not been approved and status shows as “pending for approval of dl at addmin level”.
I have paid penalty for driving my bike on supporting of the learners licensethat I have received, as the same is not accepted by Traffic Officers. How many times am I going to have to pay such penalty ??? So, When will I receive my License???

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Jul 16, 2019

Updated by Mohd456 Its been 15 days no response yet

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Address: 101, Rushikesh Appartment, Naranpura cross road., Ahmedabad, Gujarat, 380013

Hello sir,

Application no: [protected]

I paid for 4 wheel learning license and 150 cut from my bank. However i didn't get message from rto.

Executive their said me that, it will be credited in your account within 10 days. Please confirm this. So i paid 150 again to proceed.

Also, there is mistake in address detail and they refuse to validate this. So again in loss of 150.

Can you please guide where to change my address or doing new application is the only option?

Waiting for your help.

Thanks,
Parthvi shah

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N

Nawalrajchoudhary

from Mumbai, Maharashtra

Jul 3, 2019

Please sir me aaj 10:00 am se rto tonk me hu par mere kam nhi ho raha h q ki ya par step nhi aaya h abhi tak

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Address: Tezpur University, Sonitpur, Assam, 784028

I had appeared for the driver license test on 28/06/2019 and completed all the necessary formalities. But since then the status on the sarathi site is "application under processing at rto level", record test results of driving test pending mdl test 2 showing pending.

Regarding the matter, I tried calling DTO, office in the contact number as mentioned in the application number pdf generated during the online application procedure. I would like to bring to your notice that the number provided is the DC office number of Sonitpur district. I also tried calling DTO, Sonitpur many times at his mobile number but was unattended.

I would be grateful if you kindly look into the matter and take necessary action so that the application can be processed at the earliest.

+3 photos

Jul 3, 2019

Complaint marked as Resolved

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Address: F-207 OPPOSITE JANAK PARK KAMLA NAGAR, Agra, Uttar Pradesh, 282004

I have applied for renewal of my drivers license vide application number [protected] dt 04 may 2019. Despite more than 2 months have elapsed i have not received my renewed driver licence.
I am repeatedly trying to find staus of my icence from customer care number but i am only being given dispatch number eu[protected]in. Whereas 1500 rupees weretaken from me for the charges and additional 1500 rupees, my license is still not received.
Kindly resolve the issue earliest as i am unable to drive without drivers license.
Also all numbers on the up transport/rto agra are incorrect. As available on the govt site. Same also needs to be corrected

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Address: Surat, Gujarat, 395007

Dear sir,
There are lots of touts here. The scrutiny officers have daily routine time of 11.00 am and within an hour or two lunch time will start. Sir please take a note of our valuable time as we have to skip our studies and jobs for this. What is the benefit of taking early hour timings when our respected scrutiny officers are not gonna come on time.

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H

Harsg singh

from Mumbai, Maharashtra

Jul 2, 2019

Sir my Driving Licence no up35/2000/0033842, serial no CA-0093314 is not despatced me in march 2016 to till now

P

Pj3004

from Delhi, Delhi

Jul 3, 2019

Hi Team,

My wife cleared her learning licence on March 30th.

Now to get the permanent licence DL Test slots are not available until October.

If we have to apply for learners licence again because the DL test slots are unavailable it is not justified.

Requesting your help with this concern

S

SUDHANSHUtxt

from Mumbai, Maharashtra

Jul 3, 2019

Dear sir,
After several attempt also I fail to book slot for driving learner leicense, sits are booked within 30 seconds of online counter opening; this is not a normal ..I request you to look into the matter ..Barrackpur RTO, West Bengal.

Regards
Sudhangshu dey

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Address: Surat, Gujarat, 395007

Dear sir, we have allotted driving test time slot of 9.00 am to 10.00 am. The registration window has opened at 10.10 am and the scrutiny window has not started till 10.25 am. Sir i would request to take strict action against these officers who come late. Moreover these people are so rude and arrogant that we feel we are insects and some unwanted people around them and they are doing some kind of mercy on us by doing our work.

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PRAJYOT KERKAR

from Mumbai, Maharashtra

Jul 2, 2019

I have made payment for the fees still the status is showing pending payment. The money has been deducted from my bank account

I am complaining about non arrival of rto officers - Comment #3474750 - Image #0

S

Syed industries S.A Rahman

from Mangalore, Karnataka

Jul 2, 2019

I reieved my car registration certificate car number K A 51 P4090, all details are correct against car name and fuel type,
My car is name is h city 1.5glx (petrol varient) but in rc name is ambassador and fuel type is diesel. Kindly obligate the matter.

D

Dr. Vipin pathak

from Mumbai, Maharashtra

Jul 2, 2019

In Ghazipur RTO office about 20 to 25 people are waiting for paying amount on counter no. 2 that is seen by Mr. Amal kumar tripathi but he is not attend his duty till 12.00 P.M. candidates are waiting in full summer season and people saying he is always coming late. Pls do something for public favour we are frustated to gov. Employee.

K

kiran sandy

from Delhi, Delhi

Jul 2, 2019

Hi my DL test is done[protected] but still I have not received my driving license when I saw the status of my driving licence it is showing like Application is under processing at RTO Level please help me

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Address: 27,panrutiyar Nagar, Aanaikuppam, Cuddalore, Tamil Nadu, 607001

I pay the dl test fee of rs.800 from my iob bank account.. Money has been debited from the account.. And the payment for dl test fee was in pending status. It says please wait 30 mins or contact near by rto office.. I approached tambaram rto office (Tn11). They said pay the fee again to get dl. So i paid the fee for the second time.. Now i need my refund of rs.800 on my first transaction..

Reference no : qiob[protected]
Application no : [protected]
Internet transaction no :[protected]

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Address: 395009

I have applied application for addition of class of vehicle in my existing driving licence. For fee payment they insist online methods I don't know why? Because online cyber treasury is the worst payment gateway ever. I had filled my details, confirmed payment through net banking, my money got deducted and it showed payment not possible. Seriously, I have the Transaction ID, full proof for Transaction and the RTO denies any payment received. When I approached Pal RTO, the concerned authority ignored the matter. I want a refund immediately.

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Address: AHMEDNAGAR., 414001

We have been waiting here for almost 1 hour for the respective employee... Usually there are 2 persons in that office... But none was present and a female employee came in for a minute and went off... We tried asking queries in that time but she ignored me... There was continous sound of her talking... That means she was in next room... Waited but with no avail... Very poor service and no ethics at all... Couldn't be more disappointed.
(Window no. 9... Handles dl issues)

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Address: Yeswantpur, 560094

Respected sir /madam,

I got my number plates recently for my new dominar 400. I had to cough up 35, 000 approximately towards road tax! Forget the good roads that the govt can provide, the least that they can do is to give a good quality number plate!

Firstly, they say that the number plates are high security. Without a gps tracker, how is it even a high security number plate?

Secondly, the number plates are so delicate that you can bend them using 2 fingers! It is close to a cardboard plate..

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Address: 815/W-2 JUHI KALA BASANT VIHAR NAUBASTA, Kanpur, Uttar Pradesh, 208021

My duplicate dl was approved and was sent by post from rto lucknow on 20/06/19 but the address written on the courier by the rto office was incomplete so the courier didn't reached me and was sent back to lucknow. I would request you to please look into this matter and resend the dl with full address.
Detail of dl holder
Utkarsh patel
Dl no. Up[protected]
Application no.[protected]

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Address: 560048

I had applied for driving license on 14 june 2019 and i have passed the test as i can see at site.
My application is stuck at approval of dl from last 2 weeks.
Other two steps that are : printing of smart card and dispatch of dl are in pending state.

Application no : [protected]

Its is in bangalore, kastori nagar rto

I had applied for dl online by myself without contacting any driving school.

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Address: Etawah, Uttar Pradesh, 206001

I had applied for replacement of dl on 13th june 2019. The current status is : dispatch of the dl and psv badge pending since 12 days.
Pfb details and request you to dispatch my dl as soon as possible.

Rto location :
Asst. Rto, etawah

Vaibhav gupta
Application no : [protected]
Dl number : up75 [protected]

Communication address :
House no. 235, kalpana nagar, civil lines
Etawah, up-206001

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Address: Ajmer, Rajasthan

The rto officer was trying to stop a truck on the main highway road near kishangarh-jaipur toll.
Where he is throw a stick on the truck front side glass and truck got accident with a roadways bus.
The accident is too much danger that the life of 45 passengers is in become danger.
After that, the officer has run away.
Please take the necessary steps regarding that officer to make him punish.

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Address: 8-h-274 KBHB housing board, Jodhpur, Rajasthan, 342005

On 12/06/2019 i passed my permanent driving license test and all the other formalities were done (Photo... Etc.) on the same date. I told me that i will get my dl smart card within 6-7 working days and now it's been 19 days and i haven't received my dl smart card.
When id asked them for the delay reason they tell me that the cards are not available to print.

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Jun 30, 2019

Updated by Krishna Kant d THE RTO IS OF RAJASTHAN JODHPUR(RJ19)
APP NO.[protected] DOB-13/-7/2000

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Address: Howrah RTO, Howrah, West Bengal, 711322

Hello,

I have filled the application form for drivers license, but the page is not letting me book and showing me an error: next 30 days slot are not available. (Screenshot attached)

But, i cannot book any other slots also. There is only one back button, clicking on which just refreshes this page, and i am getting the same error. (Screenshot attached)

I cannot book any slots from the portal. What to do in this regard?

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Address: Machantala, Bankura, Bankura, West Bengal, 722132

Website: sarathi.parivahan.gov.in/sarathiservice

I've been trying to to book ll test slot, for our rto's booking is available from 8 o'clock. Within 30 seconds all the slots are getting booked. Before 8 o'clock it shows number of slots available is 63, but can only be booked after 0800 hrs to 2359 hrs. At 08:00:32 seconds it is showing number of slots available is 0. Don't know what to do. Concerned rto is bankura (Wb 67)

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