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RTO India Complaints & Reviews

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Updated: Aug 19, 2026
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RTO India reviews & complaints page 311

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V
vsram1968
from CHENNAI, Tamil Nadu
Aug 12, 2019
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Address: PL NO.3623,G-17, ANNA NAGAR, NEW AVADI ROAD, CHENNAI 600040, 600040

Dear Sir,

I have made an online application at RTO, CHENNAI (NORTH WEST), for renewal of my Existing driving License No.TN[protected] which was already expired. As per prevailing system, only online renewal was available and accordingly on 25.03.2019 I had made the renewal process and obtained application number[protected] and remitted an amount of Rs.650/- towards Renewal Fee vide receipt No.TNS/851558 dated 27.03.2019. Later I had been to RTO North West, Chennai office for submission of original documents for verification and obtaining the Driving license renewal. On scrutiny of the documents, I was informed that my renewal of DL is to be made at Ambattur Circle since the residential address of mine has been shifted to Ambattur circle and my application was rejected by them. I was told to cancel my existing application online itself and informed to make a fresh applicable through online. Accordingly I have made my fresh application after cancellation of the existing one and obtained a fresh application No.[protected] dated 06.05.2019. The existing payment of renewal fee did not get adjusted with the fresh application and I had to remit one more payment of Rs.650/- which has been remitted vide receipt No.TNS/1300430 dated 14.05.2019 and renewed my Driving License at RTO – Ambattur.

I have sent an letter to RTO, Chennai North West through RPAD dated 27.05.2019 seeking refund of Rs.650/- paid for which till date I did not received any reply / refund.

Request you to kindly take necessary action in getting the refund from the department.

Thanks & Regards

V. Chandra Ram
Cell : [protected]
RTO India customer support has been notified about the posted complaint.
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    G
    Gurlal Singh Bhangchari
    from Chandigarh, Chandigarh
    Aug 11, 2019
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    Address: Bathinda Road, Sri muktsar sahib, 152032

    Sir
    I have cleared the driving test on 12 july 2019 at rto sri muktsar sahib, punjab.. But till date i didn't receive my driving licence. Sir please help me asap. And i also tried to contact to rto office but any number is not working... I'm waiting for driving licence from last 1 month.. Lekin mujhe btaya gya tha k aapka license 15 din baad le jana
    RTO India customer support has been notified about the posted complaint.
    RTO Punjab Muktsar - Driving License is not received till now[protected]
    I was trying from January 2020 but I didn’t receive my license due to red tapism and bureaucrats in india and this make the system hollow so that’s why youth from punjab migrate to the foreign countries.
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      A
      ankitnegi
      from Agra, Uttar Pradesh
      Aug 9, 2019
      Resolved
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      Resolved

      Address: Bank Colony, Ajabpur Kalan,Dehradun, Dehradun, Uttarakhand

      Sir, i am ankit negi living in dehradun. I have passed my driving license test for the mcwg/lmv on 6th of july 2019, after clearing the tests in rto dehradun, the officials there assured me to receive my driving license within 15 days from the date of tests. But it didn't happen. When i checked my application status in saarthi website, i found my application process was stuck in "approval of driving license". After the completion of 15 days i visited rto dehradun again, and enquiried for the same, and finally my driving license got approved on 23rd of july 2019. But it has been 17 more days from the date of approval of driving license to me, i have not yet received my driving license, at my mentioned address. On checking my application status for the same at saarthi web portal, i found the process has again got stuck in the step "dispatch of the driving license and psv batch".
      Please do the needful
      Thank you
      Mar 30, 2020
      Complaint marked as Resolved 
      RTO India customer support has been notified about the posted complaint.
      I had submitted an application to change my name in the driving licennse at RTO Pune through esarathi. The documents have been uploaded as required and the status of my application #[protected] is showing SCRUTINY(Document Verification) since July 25, 2019. Kindly advise
      I have cancelled my driving license application due to some reason than what is the refund process for that when I will get i..RTO informed me that you will get refund in 45 days than also I have not get it..no response for it...just saying you will get it get it but not working so plzz give me a positive reply
      Hi, my self trilochan parida i have applied learner license but due to some reason i cancel it so when i get my cash back and how much it took to refund
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        H
        H_Mistry
        from Ankleshwar, Gujarat
        Aug 9, 2019
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        Address: 63, Avdhutnagar society-1, Street No.1, Bholav, Bharuch Gujarat, Bharuch, Gujarat, 392001

        I am having problem of monocular vision. Although as per goi letter dtd 21st november 2017 i am entitled to get driving licence, rto bharuch gujarat is not considering my request with a medical ceratificate from private m. S. Ophthalmologist. As per their directives the accept medical certificate from government hospital opthalmologist only. Unable to understand reason for this.
        RTO India customer support has been notified about the posted complaint.
        Ashok memorial public school buses always overloaded. Littel children stands in bus and they do not get seat many time because of overload. Kindly take an action on school otherwise it will be dangerous for little kids
        Sir i m updating my licence to chip but now it over 3 months they not providing plz hepl.
        My application number for chip licence is
        [protected]
        Challan No. PNCCC[protected]
        Challan Address: Belbaug Chowk Laxmi road PTZ (VER-MASTER)
        I have received this challan stating I have not wore the helmet. But if you look clearly I have actually wore a Helmet.
        In Thane new RTO office, when I came for learning licence Test the agents go inside the test area while a RTO police officer who is inside for verification they allows the agents to came inside . Is that we are fool persons who came and all things legally . Take corrective actions against them .
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          Sujith Sajjan
          from Mulbagal, Karnataka
          Aug 9, 2019
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          Address: Kurnool, Andhra Pradesh, 518301

          I have applied for dl in andhra pradesh kurnool district, adoni. The brake inspector will see the driving test and he will approve the application. I didn't go through any broker. I have applied online. I have drived without making any mistake. He made me falied in the driving test. He only passed who comes through a broker as he gets the bribe from them
          RTO India customer support has been notified about the posted complaint.
          I have purchased Yamaha facino on 20/12/2018 but Blue Book not issued till now.
          Sir,
          The agent not giving my 4 wheeler Driving Licence. He has sent me Photo of the Licence but Hard copy is not giving to me. Even though i have paid all my fees.
          Dear sir,

          I requested to RTO officer Mr. Vikrambhai, officer of Craine no. :09, khambhela darvaja, ringroad, surat, but till time he was not provided any photo or video to me and that's reason i want to action against this person, so plz guide how to complaint him?

          Regards,
          Girish
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            S
            suchitra bhattacharya
            from Mumbai, Maharashtra
            Aug 8, 2019
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            Address: Gouri Bhavan, Pirpukur, 713101

            I have applied for driving license in last month after that I gave the test on 22/07/2019 at RTO Location : L.A.Purba Bardhaman, I passed the test . It's been 17 days but in the SARATHI website it is showing that my driving license is not issued yet, it is in pending status. Kindly help me with it .Kindly acknowledge my issue . My application id for dl is : [protected] .
            RTO India customer support has been notified about the posted complaint.
            Aug 08, 2019
            Updated by suchitra bhattacharya
            I have applied for driving license in last month after that I gave the test on 22/07/2019 at RTO Location : L.A.Purba Bardhaman, I passed the test . It's been 17 days but in the SARATHI website it is showing that my driving license is not issued yet, it is in pending status. Kindly help me with it .Kindly acknowledge my issue . My application id for dl is : [protected] .
            THIS ISSUE IS NOT YET SOLVED
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              A
              Amandeep Singh Mongia
              from Chandigarh, Chandigarh
              Aug 8, 2019
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              Address: Jalandhar, Punjab

              I had applied for renewal of my driving license vide application no [protected] dt[protected] as my driving license is going to expire on[protected]. The documents have already been uploaded and the fees had been paid on[protected] however, when i try to book appointment at slot booking portal is showing this application is not pending for slot booking. Track application status is showing application pending at rto for testing. Now i am unable to under statnd about what to do next.
              RTO India customer support has been notified about the posted complaint.
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                A
                ashok.dbms
                from Mumbai, Maharashtra
                Aug 8, 2019
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                Address: Mumbai City, Maharashtra, 400703

                I have applied 1st time online for 2 wheeler LL with gear When i went there RTO Office for Learner driving Licence They told me if you are having 4 Wheeler Licence you cancelled this application and make fresh application I paid Rs.203 for that then second time i applied and paid Rs.152 then they said your 4 wheeler lice address is different fist you change your 4 wheeler lice address it should be as per your aadhar card address then i Paid Rs.500 for change of address and then I applied 3 rd time after cancelling above applications I got Learner Licence and after that I applied for all above application cancellation refund fees along with Receipt but till date there is no response from Department . I would suggest govt to stop online application procedure its very complicated procedure to upload documents, documents size it should be 200 / 100 kb whats this ? all this is west of time RTO officer suggested me to approach Agent.
                RTO India customer support has been notified about the posted complaint.
                I want to issue my new learner's license. But whenever I try to submit via Aadhaar authentication, it keeps giving me the same error message, "Name as per Adhaar records is not matching. Please use an alternative method for authentication" I don't even know which records are they checking! Even if they are checking any, my name is the same in every document ever. Parivahan website is stupid, I saw that it was last updated on 20 March 2022, and June's almost ending now! How slow is this website!?
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                  N
                  navi98
                  from Nawanshahr, Punjab
                  Aug 8, 2019
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                  Address: VPO-RAHIM PUR, TEHSIL-NAKODAR, DISTT-JALANDHAR, Jalandhar, Punjab, 144623

                  My name is navpreet singh.
                  I applied for lmv license on[protected] aginst my learner license .
                  Till now i can't recieved my liecense & my learner license get expired on[protected].
                  From[protected] i am unable to drive my bike.
                  I am working in private company and bike is compulsory for me due to marketing. Pleas solve my complaint as soon as possible.
                  RTO India customer support has been notified about the posted complaint.
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                    R
                    raajkrsingh1000
                    from Delhi, Delhi
                    Aug 8, 2019
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                    Address: Gaya, Gaya, Bihar, 824211

                    Dear sir
                    I have applied online name correction on dl no. Br02 [protected] from raj kumar to raaj kumar singh dated on. 19.07.2019. Application no.: [protected] rto name: dto, gaya name: raaj kumar singh
                    Dob: [protected] father's name: vijay singh gopalpur sherghati gaya bihar.
                    But till now no any updation by rto office gaya please do needfull.
                    Regards,
                    Raaj kumar singh
                    M no. [protected]
                    RTO India customer support has been notified about the posted complaint.
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                      D
                      DINESH ( monu )
                      from Gurgaon, Haryana
                      Aug 8, 2019
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                      Address: 2391, punjabi basti sabzi mandi clock tower, New Delhi, Delhi, 110007

                      Hello sir
                      Sir mera naam dinesh kumar h . sir mere papa taxi chalate h jo hamari khud ki h jiska number " DL 1ZB 1593 " h, or ye taxi mere bhai ke naam pr h " VED PRAKASH " sir 2017 me hamari taxi ka accident hua tha jiske karan taxi ki "RC" court me jama h . or thane se hame " SEIZURE MEMO "naam ka letter diya gaya tha or kaha gaya tha jaha pr apki "RC" ki jarurt hogi waha pr app is letter ko dikhana apka kam chal jayga . pr esa ho nhi rha h sir
                      gurugram se delhi wale toll pr ek "TAG" lagaya ja rha h jisko "RFID TAG" kahte h . wo log ORIGINAL RC maag rhe h .

                      sir meri rc court me jama h. or sir meri taxi ke paper sare complete h, march-2019 me meri taxi ki passing bhi thi jo burari authority me is letter ki dikhane se pass hui thi

                      please sir meri help kijiye
                      plz

                      Thanks sir
                      Dinesh kumar
                      [protected]
                      [protected]
                      RTO India customer support has been notified about the posted complaint.
                      Sir my Name spelling is DAYASHNKAR TIWARI(as per adhar card submitted)
                      Not DAYASHANKSR TIWARI.

                      Request please correct name spelling
                      DAYA SHNKAR TIWARI and send new DL.
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                        A
                        Aneelkumar
                        from Mumbai, Maharashtra
                        Aug 8, 2019
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                        Address: Bobbili, Vizianagaram, Andhra Pradesh

                        Actually i have applied for driving licence two wheeler on 18.05.2016 under vizianagaram rto office (Andhra pradesh (But unfortunately i won't received the original driving licence card,
                        Later i have applied for duplicate licence card on 05.12.2018, even now my card was not delivered.. Iam still waiting...
                        Ima not able to know the status of my card on aptransport web site...
                        My address
                        K. Aneelkumar
                        Bobbili
                        Vizianagaram district
                        Andhra pradesh.
                        RTO India customer support has been notified about the posted complaint.
                        I was getting this message for the whole day. This is your 30 mins.
                        I think you should improve your website and database. This looks like 90's site. Please hire some good engineers.
                        I was very frustrated to uses your service. please improve this look into this matter.
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                          P
                          parthmakadiya
                          Aug 8, 2019
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                          Address: RTO Junagadh, Junagadh, Gujarat, 362220

                          I applied to change name online for my driving license. It's been more than 6 months. The application status is "application is under processing at rto level."
                          I am still waiting for 6 months to get my new updated license.

                          Name: parth makadiya
                          Rto name: rto, junagadh
                          Application date:[protected]
                          Application number:[protected]
                          RTO India customer support has been notified about the posted complaint.
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                            A
                            Akhilji
                            from Delhi, Delhi
                            Aug 7, 2019
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                            Address: Auto Rickshaw number - DL1RN 0959, 110032

                            Dear Sir,

                            On last 03rd Aug at 22:00 PM in night. I have board the Auto rickshaw (DL1RN 0959) from Priyadarsini Colony, Kashmiri Gate, New Delhi (Marghatwale baba Mandir)till Balbir Nagar, Gali no-2, Shahdara. I have asked Auto driver that i want to Balbir Nagar Shahdara as per Meter charges but he said that he can not go via meter charges and denied, then i have asked him how much amount he will take for taking me and my wife to Shahdara. He told me that he will take 150 rupees, i have told that i have come via auto who has take 55 Rupee via meter as Shahdara is only 4.5 km far from there then i have start looking for some other Auto, immediately he comes to me that please tell me the reason why you're are coming in Auto. I told him that you're asking too much and not going via Meter charges as well then he told me that he will take 80 rupees then. As to understand that my wife is with me in night i have board the Auto with 80 rupees.

                            Later, he start driving speedily and i comes to know that he was drunked.

                            When we reached to 60 Foot Road Balbir Nagar and i have given him 80 rupees but surprising he told that he has agreed for 150 rupees and start heated arguments with me and my wife and later he start pushing badly.

                            I have told him to call police but he told that he don't scare with police and i may call to police on 100 if i wish. With huge argument i have managed to get rid of him as i was with my wife at night.

                            Later i have made a complaint to 100 who have diverted it to Traffic police and after that i have made the complaint to Delhi traffic Phone:[protected]:45 PM though no action has been taken yet

                            Kindly take strong and strict action asap this is really harassing and upsetting me as after making complaint to police no action has been taken yet.

                            Kindly help asap

                            Thanks
                            Akhil Gaur
                            RTO India customer support has been notified about the posted complaint.
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                              sivampr
                              from Mumbai, Maharashtra
                              Aug 7, 2019
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                              The Car located at Madurai, Tamilnadu. The car registered number has wrote wrongly in the number plate. It makes confusion if the car involving any accident or incident. It’s very difficult to identify the exact number of the car from behind. I am here attached the back view of the car to clarify how the car number has been displayed. Car Number : TN59, BR 5550. Kindly makes some necessary steps to avoid such a irresponsible acts from the road side. Your earlier action much appreciated. Thank You
                              RTO India customer support has been notified about the posted complaint.
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                                Rakshit Sahu
                                from Mumbai, Maharashtra
                                Aug 7, 2019
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                                Address: Budaun, Uttar Pradesh, 243601

                                Dear sir/ mam
                                I am rakshit sahu

                                Application no [protected]
                                I submit application on date is 24/06/19 but now become approx 45 days i complete almost all step but on the website status show pending for approval. I also visit rto after application submission but they d'not help me.
                                I urgently need my dl because traffic checking and other.
                                Why application is pending for approval.
                                RTO India customer support has been notified about the posted complaint.
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                                  siddhartha98567
                                  from Nagar, Rajasthan
                                  Aug 6, 2019
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                                  Address: rto office transportnagar, Lucknow, Uttar Pradesh
                                  Website: sarathi.parivahan.gov.in

                                  Application no:[protected]
                                  Application date: [protected] for issue of leaner license
                                  It's been a month but no response from rto lucknow.
                                  I have paid the fees as well
                                  No response from rto
                                  I have tried calling them but no response from them
                                  At website all it shows application is under processing at rto level. Scrutiny document verification these people are not forwarding my application
                                  RTO India customer support has been notified about the posted complaint.
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                                    Atovi Passah
                                    from Pune, Maharashtra
                                    Aug 6, 2019
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                                    Address: Ranga Reddy, Andhra Pradesh, 500084

                                    Hi
                                    I have not received my dl till today. I cleared my driving test on mar 2, 2019. When i checked the status online; it says dl application is approved and card dispatched on apr 27, 2019 - today is aug 6 and i still haven't received the dl. Moreover even the m wallet in telangana is not functional.

                                    Request you to please look into this

                                    Thanks,
                                    Atovi
                                    RTO India customer support has been notified about the posted complaint.
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                                      Samruddhi Pai
                                      from Mumbai, Maharashtra
                                      Aug 6, 2019
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                                      Address: Borivali East

                                      This is to bring to your kind information that i was denied to be ferried to my destination by the auto driver driving the auto mh 03 cg 3141 arrogantly at 6:50 p. M. At chogle nagar, borivali east, mumbai-400066 i told him about the maharashtra motor vehicles act sec 22 (D) 178 (3) (B) still he in a very rude manner told me to get down from his auto.

                                      Since i was denied of my rights, i look forward to you to please take a strict action against the auto driver.

                                      Thanking you
                                      Yours sincerely,
                                      Samruddhi pai
                                      RTO India customer support has been notified about the posted complaint.
                                      I Have applied for the DL particular on 22/07/2019. Since 29/07/2019 I am coming daily and asking for my DL particular in the counter 7. RTO office (KA38) but no one responding and ready hear my words about application. Till now I am confused where I have to get certificate.
                                      SL.no.[protected]
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                                        Hkmindia
                                        from Mumbai, Maharashtra
                                        Aug 5, 2019
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                                        Address: Indore, Madhya Pradesh, 452001

                                        Everytime when there is a festival the Indore to Pune n Pune to indore buses price increase drastically very high...no control on them.a

                                        Attached screenshot of one travel agency one is 6th of August and another is 14th August price is double on festival time and normal period of time screen shot.

                                        This is not only one travel agency every one hike it and no control on them it's ridiculously done by travel company n loooting general public

                                        In ac volvo it's[protected] in normal time and now they raised 2100 Rs to 3800 rs
                                        RTO India customer support has been notified about the posted complaint.
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