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RTO India Complaints & Reviews

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Updated: Nov 27, 2025
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S
sahil069
from Mumbai, Maharashtra
May 1, 2019
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Address: Gaya, Bihar, 823001

I have completed all the procedures from filling application form to driving licence test. I took the driving licence test on 24th january 2019. The examiner approved my driving skills and asked me to come at dto, gaya after a month when an sms would arrive. But no sms has arrived yet. Also the licence status on the website is shown as "scrutiny - (Document verification)" from ever since. I went to the dto, gaya but the licence distributor asked me to meet mvi sir. But he is never present. Also my learner's licence will get expired on 31st may 2019 and i would have to repeat all the steps and my fees paid would go in vain.
My application number:- [protected]
+1 photos
Jul 27, 2019
Complaint marked as Resolved 
RTO India customer support has been notified about the posted complaint.
Jul 27, 2019
Updated by sahil069
The RTO officer was corrupt. He is in custody now. My license has been handled by new officer. Now it's in the process of delivery.
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    A
    Ajaikesav.R
    from Chennai, Tamil Nadu
    Apr 30, 2019
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    Address: 600092

    Hi,

    I had recently paid full payment for Kawasaki ninja 300, at JMB motors Kawasaki chennai, Kilpauk.! They have charged a whopping 53500 rupees for handeling and miscellanies charges.! When asked to provide the split up they are refusing to provide the split up.! Please help in understanding whether this amount I am being charged is legal.! if not legal kindly advice what further actions should I take now that I have paid full amount and expecting the bike delivery on 7_May-2019.

    I have attached the detailed charges in the snapshot with ninja 300 marked.!

    Thanks

    Regards,
    Ajai
    +1 photos
    RTO India customer support has been notified about the posted complaint.
    Sir Mera bike Ka transfer owner book
    Br01at3086 bike Ka registration number
    Mera pincode 811105 rajopur nhi Aya 2 month go gya kha h
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      C
      Chintan M Jain
      from Mumbai, Maharashtra
      Apr 30, 2019
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      Address: Etawah, Uttar Pradesh, 206001

      SIR,

      I have not received my duplicate licence yet, i have submitted fees on 15 December 2018 and i have submitted all documents on on the same day in rto office ETAWAH, UTTAR PRADESH. Its been more then 4 Months, but i haven't received my DL.

      Please check application details.
      Chintan Jain s/o Mr. Manoj Jain
      License no - UP75 [protected]
      Application no.[protected]
      Application date:[protected]
      Receipt no - UPH/2921388
      +2 photos
      RTO India customer support has been notified about the posted complaint.
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        S
        sprakashrai
        from Shimla, Himachal Pradesh
        Apr 30, 2019
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        Address: Gorakhpur, Uttar Pradesh, 273012

        I lost my Driving Licence Number UP53 [protected] on Nov.2018, So i applied for replacement of new DL on 15th Nov. 2018 also i got approval on 16th Nov of 2018.After that i am regularly tracking the Application status [protected] and notice that PRINTING OF DL are still pending now its 6 month gone but still the status are same, After that i visited to RTO GKP and after a long inquiry they said the application was lost by them thats why status shown pending for print and now they are asking for paid more 400 Rs to get application in process. it a long time and I am facing many problem due to delay in DL . Kindly look on the matter and resolve the issue as soon as possible. I already paid for application fee. kindly find the attached sheet of Application status for more details . i am waiting for your valuable response and action.
        +1 photos
        RTO India customer support has been notified about the posted complaint.
        Application no. [protected]. All the process completed on 18/04/19. Status showing, application under process under RTO level. How long does it usually take for scrutiny of documents.
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          A
          Anjana Kartha
          from Mumbai, Maharashtra
          Apr 30, 2019
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          Address: Thane, Maharashtra

          I had submitted an online form for learners licence online. Also paid the full amount that is 357.00 inr. But due to some error in online form (While online submitting name entered was different from the one in othe id proofs). I made the payment for this. Later a new application was created and I cancelled the previous one with incorrect name and paid again for the new one as I got the information as refund for cancelled application will be made to my bank account. But it's been some time now and I have not received any refund for the same.

          Attached are the details regarding the same. Please let me know if you will need any information.
          Application[protected] was cancelled
          Application [protected] was newly created.
          Appointment is booked in RTO kalyan for the learner's licence test with the application [protected]
          Payment was made for both.

          Hope i will get my money back.

          Thanks
          +1 photos
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            G
            Gagandeep s arora
            from Shimla, Himachal Pradesh
            Apr 29, 2019
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            Address: Hazura Kapura Main Road, #15689, Bathinda, Punjab, 151001

            I am a gagandeep singh resident of bathind, punjab. I had got my driving license issued on 01/02/2008 from bathinda. Its kind is mcwg lmv only and license no is pb[protected]. Few days back i went license office to apply for heavy vehicle. But they denied that and said our system is not showing your detail and they said you had better to apply for new driving license again. But my plan is to move canada. I requested them to permit me to apply heavy license. I am damn sure its orignal license. Even i challenge that nobody can prove it fake. Because i applied it my own. Please help me and permit me to apply heavy license.
            RTO India customer support has been notified about the posted complaint.
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              V
              Vinod Bhagaur
              from Mumbai, Maharashtra
              Apr 29, 2019
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              Address: Nagpur, Maharashtra, 440007

              My name is vinod and i am a defence personnel. I have applied for learners license for mswog, mswg, and lmv nt two months back through online mode at rto nagpur city. I paid fee for all three type of category. Whereas i have got learners license for one category i. E. Mswog. When i inquired about this i was told that system is showing that you are already having dl that's why this happened. Now i am roaming since last two months but no has helped me. Kindly help me.
              RTO India customer support has been notified about the posted complaint.
              Whenever i am trying to book appointment slot for Learning license the website shows me, "previous flows need to be completed to go for slot booking."
              I don't even know what is the solution of thus problem. So, please help me to overcome from this situation.

              Thank you,
              Prateek Bahuguna
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                G
                Gourav Pokhriyal
                from Gurgaon, Haryana
                Apr 29, 2019
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                Address: 30, Pipal wali gali, Guldhar- Ghaziabad, Uttar Pradesh, Ghaziabad, Uttar Pradesh, 201002

                Dear,

                I have not received my duplicate licence yet, i have submitted fees on 19 march 2019 and i have submitted all documents on 23/03/2019 in rto office ghaziabad, uttar pradesh.
                Please check application details:

                Gourav pokhriyal s/o mr. Rajeshwar parsad
                License no - up[protected]/dl
                Application no.[protected]
                Application date:[protected]
                Receipt no - ups/985902

                Thanks you
                RTO India customer support has been notified about the posted complaint.
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                  A
                  Accounts RLAUTO
                  from Mumbai, Maharashtra
                  Apr 28, 2019
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                  Address: Varanasi, Varanasi, Uttar Pradesh, 221002

                  Dear sir,
                  I have deposited rd.1000/- today by e payment mode through debit card. Receipt no. Ups/1441438 dated 28/04/2019 bank ref no cpr8556443 trans i'd up2019sb2520103
                  When i go for slot bkg showing massage your slot car not book due to learner licence is expiry is 28/04/19.
                  So you are requested to refund in my a/c from which i have paid.
                  Regards.
                  Bhim sonkar
                  M [protected]
                  RTO India customer support has been notified about the posted complaint.
                  I have done wrong procedure for license as I was having license but I made payment of new license so plz refund my extra fees
                  Appointment no.[protected]
                  Name. Sapan jayeshkumar shah
                  Please help me to solve this problem

                  refund of fee up - Comment #3419119 - Image #0
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                    S
                    sushildamle
                    Apr 27, 2019
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                    Its a very good move / initiative taken by the Government. It would be equally better if the renewal of the licence can also be made from any where in the country, as many people due to their service / job or people post retirement shift to their home town or shift to their siblings which is not the place where they were working.
                    IN such cases when RENEWAL comes in the picture they do not have residence proof at the earlier place where they were residing.
                    This is the situation where in 'Brokers' come in the picture and rest is very clear, every one knows how things move.
                    The way 'Aadhar' card is used to link with 'Life Certificate', the same or similar method can be adopted for renewal and reduce the burden or go again for new application, Learner's licence and re-exam etc.
                    RTO India customer support has been notified about the posted complaint.
                    I have submitted all documents for register my car before one nd half month dt 08-03-19 in rto office kota rajasthan. There is no reply yet after visiting again and again to the office. The related department told that they have lost my file and documents and they will give us reply early in next working day but this is going on for last 15 days.
                    I give a suggestion to respected RTO GURDASPUR (PUNJAB) that a public noticed board should be installed front of door, Which helps a lot for publics work.In a last week i gone 3 time but could not submit documents, because of absence of RTO sir. So everyone can manage aa work accords their will, If we know when to sit Rto in office.And fuel going 93.80 that number don't give us convince.
                    Can we remove NOC concept from RTO, while transferring bike/car, can we make one country one registration policy?
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                      सरदार चेतनसिंह कदम
                      from Pune, Maharashtra
                      Apr 25, 2019
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                      Address: Shree Om Driving School Malegoan BK Tal- Baramati Dist - Pune Nr SSM High School, Pune, Maharashtra, 413102

                      Sir,
                      I have applied for new driving license (Lmv-nt) in baramati maharashtra rto office through rto agent mr. Vishal kamble. I have already paid total fees 2200/- to agent and i have pass my driving exam on 5th march 2019 and today is 25 th april 2019 i am waiting for my dl i can't receive my dl please help me out. Rto agent is cheated me. My application number is : [protected] applicant name : chetan kadam.
                      +1 photos
                      RTO India customer support has been notified about the posted complaint.
                      My registration plate fixing on 11th march 2019, my rc is not received AP39L3961

                      driving licence application - Comment #3418792 - Image #0
                      Application No:[protected] for renewal of DL.
                      Name: Sreedhar BV. Present status: Dispatch of DL and PSV badge at RTO AUTHORITY pending since[protected].
                      Not yet received renewed DL. Old DL expired on[protected]. Kindly dispatch immediately as it is long pending.

                      driving licence application - Comment #3419206 - Image #0
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                        A
                        Anuj3259
                        from Nautanwa, Uttar Pradesh
                        Apr 25, 2019
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                        Address: Aligarh, Uttar Pradesh, 202001

                        My application id is[protected]. I have passed the online learner test on 19/03/2019. Its been 38 days since then yet i my learmer lucence has not been issued. Whenever i check it says ur application is under processing under rtoauth01. This is very much irresponsible by this parivahn ministry. I mean its been a month but my learner licence has not been issued.
                        RTO India customer support has been notified about the posted complaint.
                        Sir.
                        Mera diving license borivali rto se 4 mahine se nahi bheja hai.
                        [protected] ko maine 50 ru aur jama kiyaa hai post karne ke liy.
                        Aur kitna time lagegaa??😢

                        not issuance of my driving licence - Comment #3418871 - Image #0
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                          Mohammed_sohail
                          from Hyderabad, Telangana
                          Apr 25, 2019
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                          Address: Hyderabad, Telangana, 500055

                          Dear Sir/Madam,

                          I took an second hand Hero Maestro and the owner of the vehicle given his RC ownership to transfer on my name through his agent in RTA MEDCHAL HYDERABAD. As shown in the picture my RC is printed on[protected] but still didn't dispatched.

                          When I contacted that agent PRAVEEN he used abusive language on me

                          My Vehicle number is AP28BV 4792 And Application number is shown in picture

                          Please help me!

                          Thank You!
                          +1 photos
                          RTO India customer support has been notified about the posted complaint.
                          Apr 25, 2019
                          Updated by Mohammed_sohail
                          And before that the agent made me come and go from January to get done with Picture click and on March 13 2019 I got my picture clicked for the RC and then it approved on April[protected] that too after I made complaint against him in the rta but no one said anything to him as he has political support
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                            S
                            Siddik Sarkar
                            from Delhi, Delhi
                            Apr 25, 2019
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                            Address: ARTO SALT LAKE, CSTC Depot, Salt Lake, Kolkata-700091, 700091

                            I have paid the fees of arto l. A salt lake (Wb-07) on 24 april 2019. Receipt no. Wb07s/16053493. I had reserved the slot on 25 april 2019 and went for test and suddenly i was told to scrutinize/ check my documents. I went inside the office and they asked me about the address proof. There are two different addresses. One is 1. Permanent address - (For this i have proof of voter id, aadhar etc.). Then there is another address call temporary/ official address, if any. Since my office is located near to l. A. Salt lake, and i have the id employee card issued by central govt, i showed them the proof along with the letter written in the official letter head, i have opted for this location. But the officer (On duty on 25 april 2019, l. A salt lake) said that the official address can't be used for learner's license and he refused or not allowed me for the test.
                            I even told him that in the form it self there is the provision of temporary/ official address, if any. But he is adamant and doesn't listen to me. I told him that i have all the address proof of my home (Voter's card, pan card, passport, etc), along with this office address.

                            I have couple of questions?
                            Can i issue driving license using my office address as proof?
                            Can i issue driving license on my permanent home address which is in the same state but located distantly from the rto, which is more located near my office.
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                              S
                              sansinnarkar
                              Apr 25, 2019
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                              Address: 411028

                              On 19th april 2019, i received the message from vm-vaahan that:

                              [mh[protected]] received rs.12121/- against new registration vide receipt no mh12d[protected] dated 19-apr-2019. From gems automobiles pvt ltd thanks pune - courtesy: morth

                              But till today i haven't received my vehicle number. There is no online provision to check the status as well.
                              RTO India customer support has been notified about the posted complaint.
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                                Jignesh Pankhania
                                from Mumbai, Maharashtra
                                Apr 25, 2019
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                                Address: Vadodara, Gujarat, 390016

                                I am not able to take online appointment for dl driving licence through online rto portal sarathi. The error which i am getting is "application number is approved but slot booking not allowed". Please help as early as possible.
                                I tried to call customer care number as well as vadodara rto office. But no one is receiving my call. This is the worst response from department.
                                RTO India customer support has been notified about the posted complaint.
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                                  piyush_123
                                  from Bengaluru, Karnataka
                                  Apr 24, 2019
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                                  Hi,

                                  I have applied for dl with mcwg & lmv with rto - ka01. However i own only a lmv, so i rented a commercial mcwg and provided the rto with rc, insurance and the puc for both vehicles.

                                  The rto has refused to take my test on the commercial vehicle and requested me to loan a mcwg from a 'friend'. I am new to the city and do not have a friend who will loan me a mcwg with all documents. Also i cannot see how the commercial vehicle prevents the rto from judging my driving capabilities.

                                  Please let me know how to proceed, as my ll will soon expire.

                                  Thanks
                                  RTO India customer support has been notified about the posted complaint.
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                                    Rahulk11
                                    from Mumbai, Maharashtra
                                    Apr 23, 2019
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                                    Hello sir/madam,

                                    I gave my dl test on 23 feb 2019 at rto kasturi nagar, bangalore. The dl got approved on 15 march 2019. But since then, it is stuck at "printing of dl in form 7". Now my learner's license is also going to expire soon. Why is it taking so late. Is 2 months not enough to provide some one dl? Very disappointed with the system here.

                                    Please look into my issue.
                                    My application number is [protected].
                                    RTO India customer support has been notified about the posted complaint.
                                    I applied for my driving license address change at RTO Rajajinagar Bangalore West. KA-02.

                                    My application number is[protected] and the status is showing pending "Approval of Endorsements on DL" at RTOAUTH1 since 2 weeks. I tried calling them but nobody picks up phone. Very poor experience. Please expedite
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                                      Salimk616
                                      from Ahmedabad, Gujarat
                                      Apr 23, 2019
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                                      Address: Mumbai City, Maharashtra, 400072

                                      Dear Sir/Madam,

                                      My Name is Mohammad Salim Khan My DL approval is pending since 7th March 2019.
                                      My application number is[protected].
                                      Further Action(s) to be Completed
                                      APPROVAL OF DL ( PENDING)
                                      PRINTING OF DL IN FORM 7 ( SMART CARD ) (PENDING)
                                      DISPATCH OF THE DL AND PSV BADGE (PENDING)

                                      Its been a month and still it is not approved. All the test has been cleared and updated on website.

                                      Please help me out with this.
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                                        zuberakia
                                        from Vadodara, Gujarat
                                        Apr 23, 2019
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                                        Address: Mumbai City, Maharashtra, 400015

                                        Respected Sir/Madam, I had purchased a New Bullet Royal Enfield 350cc Classic on 19th Oct 2017 vehicle no. MH-01 CX 7066 and till date i haven't received my RC book, I had also made a Complaint many times to the Dealer from where I had purchased my bike but they are saying that RC book responsibility is not into there scope. Also I had went many times to the Tardeo RTO Office where in there system it is showing Already Delivered but I had Still Not Received, Imagine more than 2 years without paper, since last 5 to 6 month am not riding as got harassed many times by cops, please look in to the matter.
                                        RTO India customer support has been notified about the posted complaint.
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