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I purchased vw-ameo from volkswagen palace cross, bangalore and the same was registered on 13th dec, 2019 vide challan no cp5183458. The car no allotted is ka04mv7174.
When i repeatedly asked volkwagen palace cross for last over one month why i did not receive rc, for few occasions they told that rto might be busy or the card might have gone back to rto undelivered. I asked proof of despatch to which they gave me the tracking number of speed post as ek[protected]in and upon tracking on website, i find that the same is delivered to on 3rd jan, 2019 to some one else but not me. I am unable to get proper response from rto, volkswagen and post office. The rc is delivered and not to me and rc belongs to me. How can rto send to wrong people or post office deliver to some 3rd person whom the paper does not belong. This has become mystery. I need this to be resolved in next 10 days maximum.
I am attaching for proof the copy of challan no issued by rto, and tracking record of speedpost.
I am further surprised to see that my name in challan is wrongly mentioned. It should be mohan karkun and not mohan karun. The invoice provided by volkswagen palace cross is correct and stats mohan karkun.
RTO India customer support has been notified about the posted complaint.