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RTO India Complaints & Reviews

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Updated: Nov 27, 2025
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RTO India reviews & complaints page 334

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S
Shubham.mvp
from Jalalpur, Gujarat
Dec 28, 2018
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Address: Agra, Uttar Pradesh, 282007

I got my dl from agra rto 7 years ago, i went there few days back to get my dl extract, but they told me that rto has issued license to someone else also on same dl number as i have.

The dl issued to me was hand written and in hindi language, my dl entry is only available in rtos offline records and not in online ones

Now i have travelled to canada and need dl extract very urgently.
RTO India customer support has been notified about the posted complaint.
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    S
    Sudang
    from Maham, Haryana
    Dec 26, 2018
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    Website: sarathi.parivahan.gov.in/sarathiservice7/sarathiHomePublic.do

    I applied online for new learner license filling all my details and paying online a sum of rs.200, recipt attached as picture. I needed to edit my address a little bit & upon selecting edit application option it showed error of cannot be edited . Later I tried to cancel my application so that I may apply with a correct fresh details but there is No provision of refund for my amount . My Learners license Application no. Is [protected] . I needed a minor edit in my my application so as to edit my present Address after payment of fees without further proceeding . The website donot allows editing application after payment of license fee nor it refunds online payment if on cancellation of my application submitted.

    On the surprise, there is a provision to cancel the application but NO REFUND of payment will be given .

    This is stealing public money in one way & violation of consumer protection rights . Please help me refund my hard earned money on cancellation of application after online payment of rs.200

    There should have been a provision of refund if there is a provision of cancellation of application . This is a case of exploitation of poor consumer or applicant whose consumer rights are violated and exploited . Please help .
    +1 photos
    RTO India customer support has been notified about the posted complaint.
    Dec 27, 2018
    Updated by Sudang
    https://sarathi.parivahan.gov.in/sarathiservice6/applCancelStatus.do

    Here is a proof . Upon cancellation of application, the customer is deprived of his refund . It's one form of a stealing the poor by govt portal like https://sarathi.parivahan.gov.in/

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      richa mattoo
      Dec 26, 2018
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      Address: 411057

      I have submitted and application for reissue or driving license and have registered under Pune RTO (Bund Garden Road).

      It is more than 1 year and 5 months and we didn't get the new one. The application number which we have got in the message is[protected].
      I have dropped so many mails to sarthi helpline mail but no response received.
      Can I expect a reply for the same.
      +1 photos
      RTO India customer support has been notified about the posted complaint.
      I had given my final Driving Licence test on 4th-sep-2018 to Barrackpore RTO kolkata & passed the same and i also received a approval msg from them of my driving licence on 01.10.2018 still after 76 days i haven't receive the DL. Please look into it...really its a harassment.
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        S
        Sanimagar
        from Gurgaon, Haryana
        Dec 26, 2018
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        Address: 110092

        Application no.
        [protected]
        Hi
        I have submitted a online form for new learners licence online. Also paid the full amount that is 950.00 inr. But due to some error in online form so when i visit the rto mayur vihar ph.1 they said it can't be corrected you need to submit the form again and also again pay the fee. I don't get any option online to edit the information after payment for learners license.
        So i have submitted the form and fee again and apply for new learners licence.

        Now i want my money back because i need to do the payment twice that is 950.00 inr.

        Attached are the details.

        Hope i will get my money refund

        Thanks.
        +1 photos
        RTO India customer support has been notified about the posted complaint.
        I passed test on 1/12/2018 but still not recived my dl
        and my application no is [protected] and DOB 12/06/2000 i want to know whats happening so make sure it has been dispatched and reach my adress
        otherwise i will take action agnst this
        I can not access payment getway It shows error : "Token number mismatch, Plaese wait for 15 minutes and proceed with VERIFY PAY STATUS"
        what should I do ?? I can not understand ? I hop you will help me Today is my driving test so please help me as soon as possible. Can I pay offline?
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          Z
          ZaidKingKhan
          from Sandila, Uttar Pradesh
          Dec 26, 2018
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          Address: 208010

          Sir,
          I mohammad zaid has applied for the duplicate dl in kanpur rto u. P. Sir i have completed up all the stages including the fees from my side and everything in the sarathi website is showing completed but at the last stage that is the dispatch of the dl and psv badge the counter is showing allotment information unavailable and the dispatch stage is pending from rto side sir i am providing you the application number - [protected] and do the needful.

          Regards,
          Mohammad zaid
          +1 photos
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            M
            mehtaakki
            from Delhi, Delhi
            Dec 24, 2018
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            Address: 110091

            Dear sir
            I bhushan jangra c/o anand pur shakarpur east sold my car dl7cl-6495 in the month of october but still i have not received my money and for the same i have file a fir against of it as well to recover my car from them.. And i have afraid of any mishapping from my car
            Request kindly stop transfer my rc with anyone else name.. Request kindly keep it with my name.
            RTO India customer support has been notified about the posted complaint.
            It's 10:49 am on15/12/2018 at rto office rajkot and there is not a single person arrived for documents verification
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              T
              tonymon
              from Idukki, Kerala
              Dec 23, 2018
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              Address: Kottayam, Kerala, 686008

              I am tonymon varghese. I bought one bike (Pulsar rs 200, kl04al295) from a used cars & bikes showroom in arattuvazhy, alappuzha 1 month ago. But even after 1 month they have not transferred the ownership of the bike. I had got the sale letter signed from them, but i am worried.
              They are not attend my calls and 3 times i came there, owner says please wait after 1 year they will clear paper works.
              Please suggest what will i do?
              Remarks: sreedevi used cars & bikes showroom, arattuvazhy, alappuzha
              Shop owner: raveen – [protected], [protected]
              RTO India customer support has been notified about the posted complaint.
              Mai gulam mohammed mai shikayat karta hu ki jo rong route pe bikes auto riksha chalate hai unpe action liya jaye mai chahta hu jo mere sath hua kisi aur ke sath na ho
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                S
                sumitrai
                from Mumbai, Maharashtra
                Dec 22, 2018
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                Address: Mumbai Suburban, Maharashtra, 400093

                I have passed driving license on date 06/04/2017 for that i have also received license number mh[protected] but even after 20 months i have not received my license. For obtaining my license i had also given application for change in biometrics on 31/01/2018 by paying rs.500 but even i have not got my license. I have approached many times to rto but no one is helping me. Anyone out there, please help me to get my license. Please help. My application number is[protected]. Please help.
                +2 photos
                RTO India customer support has been notified about the posted complaint.
                I given the DL test on 07-DEC-2018 at RTO BANGALORE (SOUTH), JAYANAGAR(KA05),

                But i see no update till today on online sarathi website, it is showing Application is under processing at RTO Level.

                Application number: [protected]
                DOB: 09-Feb-1990

                Requesting concern Authority to update anything happening on my application
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                  N
                  nims972
                  from Ahmedabad, Gujarat
                  Dec 21, 2018
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                  Address: 387370
                  Website: sarathi.parivahan.gov.in/payments/PayStatusVeri.jsp

                  I had to pay 150rs for my ll licence, when i initiated my process, my internet went down and could not make payment successfully, but not its showing me
                  "payment made through the selected gateway is failed due to
                  Token number mismatch, plaese wait for 15 minutes and proceed with verify pay status"

                  And i cannot create another application too for my ll licence, i already hold dl licence for mcwg, and i want to take dl licence for lmv category now, but my earlier ll licence got expired so i needed new one.

                  Please help me to solve this as soon as possible, its has taken more than 5-6 days already
                  RTO India customer support has been notified about the posted complaint.
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                    V
                    vettiguru
                    from Delhi, Delhi
                    Dec 21, 2018
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                    Sir,
                    I am passenger from arcot to vellore. I travel this route daily by using bus no 7j at time of 7.00am at bharathinagar stop.
                    The correct timing of this bus is 7.10 am at sipcot to reach, but always departure in late (Almost 15 min late). Because of this bus put stand on esi bus stop or inbetween to pick up one lady on esi bus stop or inbetween place (To reach near sipcot bus stop).
                    Suppose that lady coming late by walk on street lifting hand means bus driver and conductor stop our running bus until she had come.
                    That lady also regularly coming late and stop our running bus (Not only one day regularly doing this on that bus stop that lady also taking advantage to coming late because her thought was bus will stop and wait for me).
                    Its not good and particularly always the bus shift late frequently, because of his irresponsibility.
                    Most of passengers get difficult to travel to the destination at correct time. Particularly i always affect by late arrival to my work area.
                    So please take any action on him to solve the problem.
                    Sir, please take action and give instructions to driver and conductor ready to take passengers only on bus stop not at inbetween place. Dont wait for any passengers its not private bus. Passengers should pick up at correct route time.
                    Wheather somebody stop the bus on inbetween place is possible only for one day it is allowed. But not at all the day.

                    Please i request you sir to take action immediately.

                    Expecting your early response in this regard.
                    RTO India customer support has been notified about the posted complaint.
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                      G
                      gauravtmi
                      from Hapur, Uttar Pradesh
                      Dec 20, 2018
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                      I paid my fees for driving license and after paying i am not getting a slot suitable for me. Being a student i live in pune and i cannot go to dehradun for my dl test as my exams are going on and after my exmas my learning licence will expire as well. So i wanted the fees i paid to be refunded. I paid 1020 rupees. I contacted them and they say that fee cannot be refunded now
                      My application number is [protected]
                      RTO India customer support has been notified about the posted complaint.
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                        M
                        mahi
                        from Noida, Uttar Pradesh
                        Dec 20, 2018
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                        Address: New Delhi, Delhi, 110092

                        Transfer RC not received.
                        Hi,

                        I had applied online for change of ownership of vehicle no. DL9CAG9555 through online application no. DL180628T0638024 by submitting online fee and uploading all the required documents. I was given appointment for submission of all required documents and original RC which were submitted by me in RTO office Palam on 03.07.2018 but did not get any sms or email. More than 60 days and still don’t know when will I get new transferred RC. I have tried to contact RTO Palam/Dwarka on Telephone no. [protected] so many times but no one asnwered. Hence it is requested to instruct RTO Palam (DL 09) Authority to change the ownership of vehicle no. DL9CAG9555 immediately and send RC on my address and give status on my mobile no. [protected] & Email id- [protected]@rediffmail.com immediately.

                        Thanks
                        Mahi Srivastava
                        +1 photos
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                          sunil7126
                          from Bengaluru, Karnataka
                          Dec 20, 2018
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                          Address: Ahmedabad, Gujarat, 382345
                          Website: parivahan.gov.in

                          Hi dear,
                          From last 20 days i am trying to book slot for driving test. But when i select date and click to confirm date. It redirect to blank screen, which from last 20 days getting same error. We request you to resolve issue. Also we have tried to inform rto officer but they are not understanding,

                          Please call me for more information
                          +91 [protected]
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                            robert anikumar
                            from Chennai, Tamil Nadu
                            Dec 20, 2018
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                            Address: Chennai, Tamil Nadu, 600060

                            I am anikumar resident at plot no 137 kkr garden 1 st main road madavaram chennai 60, people are not parking their vehicle properly though they have parking space instead of that they park their vehicle in front of my plot which cause many problems sometimes it get converted in fights if you can do something regarding this kindly take strict action.
                            Please visit during late evening hrs and you can see the how peoples are parking in front of my plot.

                            Rto chennai 18
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                              G
                              greatashu9
                              from Nashik, Maharashtra
                              Dec 19, 2018
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                              Hi team,

                              I am himalay from agra and my father has applied for learning licence and we did everything as per govt rule but our licence put on hold because we didn't give money (Risvat) to that babu.
                              So he put our application on hold. He is very very currept babu. His name is prashant and this incident from rto agra.

                              All details i have attached.
                              Please go through that.
                              +1 photos
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                                Malay Kodal
                                from Kolkata, West Bengal
                                Dec 18, 2018
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                                Address: 721134
                                Website: WWW.consumercomplain

                                Sir, i submitted my appointment on 17/11/18. After than i deposited my money to the office. Aftet that i am unable to get a appointment for learning licence. So many l have try it. At night 12 p. M when i opened it, the appointment date would green but they messaged me that, appointment time will start from 1 a. M. When i opened it at 1 a. M, they messaged me that all slat are booked. I think there is something happening. I am giving my all derails. Please see the matter. Otherwise the appointment for learning licence would not possible for me without agent.
                                +3 photos
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                                  S
                                  Scparse
                                  from Pune, Maharashtra
                                  Dec 18, 2018
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                                  Address: Bulandshahr, Uttar Pradesh, 431007

                                  I received sms of driving licence approved on 16 november 2018 but not received at my address yet. So where should i contact for it. Can i get contact number of it. I have applied for driving licence in rto office jalgaon. Also if i will have to visit rto office inform me. I visited online for driving licence status and it showed me active from 16th november 2018.
                                  RTO India customer support has been notified about the posted complaint.
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                                    Vipin Vyshakh
                                    from Idukki, Kerala
                                    Dec 17, 2018
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                                    Address: Thiruvananthapuram, Kerala, 695009

                                    I went to regional transport office, fort, thiruvananthapuram on 17.12.2018 to book a vehicle registration number for a vehicle which i am going to buy. Accidentally i approached joint rto n. Thankarajan. When i expressed my purpose of visit, he got irritated and shouted at me "have you got any reference number or token?" when i said "no", he got more irritated and again shouted. So i went out and inquired another employee at counter. He guided me to motor vehicle inspector (Mvi). This time i was "lucky" and he helped me.

                                    The office was tremendously rushy. Maybe that's the reason why mr. Thankarajan lost his mental health. Other employees i approached for the process - the mvi, the guys at main counter and counter 8- seems very polite, civilized and professional. I recommend either the crazy employees like mr. Thankarajan should be taught how to behave properly or they should be sent to some advanced asylum.
                                    RTO India customer support has been notified about the posted complaint.
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                                      Mangeshmagar03
                                      from Mumbai, Maharashtra
                                      Dec 17, 2018
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                                      Address: 413736

                                      This is mangesh magar from maharashtra actually i bought two wheeler in oct 2017 and yet i did not get the rc book.
                                      I went to the rto office and they told me to check into the post office as well as in show room so i checked there but rc book was not present with them.
                                      Also in the rto office they dont have any information about my rc book.
                                      So please look into this because its been a year or more that i do not get the rc book.
                                      Bike number. Mh17 ca 8720
                                      RTO India customer support has been notified about the posted complaint.
                                      Hi,
                                      My application no [protected] is pending at RTO Level for more than 2 months. It is about renewal of license and change of address
                                      Below is the link
                                      https://sarathi.parivahan.gov.in/sarathiservice7/applViewStages.do?applNum=[prot...

                                      My license is now almost on the verge of getting expired. Please expediate
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                                        sandeshprithvi
                                        from Bengaluru, Karnataka
                                        Dec 15, 2018
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                                        Address: 560065

                                        As i'm staying in government hostel of gkvk bengaluru, rto officer refused to give the ll test claiming that he will not give for hostel students, and he was rude enough for that. I'm staying in the government university recognised in india, why i can't get licence as i was staying in that university. If so they can't give for hostel students. How come they give for the students who will go from driving school. It's a kind of corruption by rto officials. I went for ll test dated 15: 12: 2018. Kindly enquire about it. I went to rto yelhanka, near singanayakanahalli, north bengaluru
                                        RTO India customer support has been notified about the posted complaint.
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