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RTO India Complaints & Reviews

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Updated: Dec 10, 2025
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RTO India reviews & complaints page 335

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R
rahulkuranjan
from New Delhi, Delhi
Dec 31, 2018
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Address: New Delhi, Delhi, 110046

Sir my application no is [protected] for today slot in between 8:30 am to 9:30 am but when i reached rto office where i see my date of birth in application form is wrong then i ask to help desk member he told me your date of birth is wrong in application form so u ll not able to process then i asking for refund or correct my date of birth he deny an tel me that it not possible. Please look after it either you refund my money or correct my application form and give me a another slot for test. Thank you.
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    Rajesh1889
    from Delhi, Delhi
    Dec 30, 2018
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    Address: New Delhi, Delhi, 110075

    Respected sir,
    I purchased a new car on 30 july 2018 and i was told that the rc of my baleno car bearing no. Dl9caq3996 will receive me with in 90 days of purchased. But mourning that till date i have not received the rc after a long time of 05 months. When i went to the dwarka authority they gave me a tracking no. Ed[protected]in dated 30/08/2018 and said that you should go to the post office of dwarka sec 06. Then i went to the post office but they said me that the tracking no. Is older than one month that so they couldn't do anything for me. I am tired. Pls look into the matter and do something helpful.
    Thanks
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      J
      Jitendra Mali
      from Mumbai, Maharashtra
      Dec 29, 2018
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      Address: Thane, Maharashtra, 401101
      Website: sarathi.parivahan.gov.in

      I am trying to book slot from last 60 days but every time i visit site, it says no slots are available. Please tell me what is the procedure to give dl test offline.
      I can see camp slot available but option is grayed out (Not selecting).
      You can contact me [protected]
      Otherwise my ll validity will be expired.
      Name:- jitendra mali
      Ll no :- mh04 /0068605/2018
      RTO India customer support has been notified about the posted complaint.
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        C
        CAnand11
        from Bengaluru, Karnataka
        Dec 29, 2018
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        Hi, my driving license was issued in 10/12/1998 from delhi rto [sheikh sarai]. At that time i was residing in delhi. Recently the same dl got expired on 09/12/2018. I shifted to bangalore in 2012 and since then have not gone back to delhi as there are no relatives there. On 27th dec'18 i visited bangalore kr puram rto to get the dl renewed. They said i have to get the noc from delhi rto and only then it would be processed further for renewal. I checked on parivahan portal and found my dl details. I applied for dl services - issue of noc however, the portal clearly says that one has to visit the rto physically.in my case now it is not possible for me to visit delhi. Please suggest an alternative.
        RTO India customer support has been notified about the posted complaint.
        Hi Anand, I am in a similar position as yours.. It seems we have two options:
        1) send a registered mail (with acknowledgement) with the required documents along with some stamps for the dept to send back the NOC
        2) Send some friend in Delhi to the RTO office
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          M
          Manish K. Rout
          from Hyderabad, Telangana
          Dec 28, 2018
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          Address: 500056
          Website: transport.telangana.gov.in

          I have passed the driving licence test on 14th december 2018, i even received a receipt for the confirmation for the test and it shows passed.
          I took my driving test in the uppal test track, but till now i have not received my driving licence.
          My learners licence number is llrts[protected].
          My application number is ts108/96760/2018/l
          If i try to search for the status of my licence it shows no data found.
          RTO India customer support has been notified about the posted complaint.
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            S
            Shravan kashyap
            Dec 28, 2018
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            Address: Chennai, Tamil Nadu, 600056

            I have appeared for dl test and passed the same. My application status shows completed for scrutiny, record test results, capture biometrics. But it is struck with approval of dl for a week now. I want to know the reason for the same as i don't have any proof to drive vehicle

            Here are my application details:
            Application no: [protected]

            Please do the needful
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              S
              Shubham.mvp
              from Jalalpur, Gujarat
              Dec 28, 2018
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              Address: Agra, Uttar Pradesh, 282007

              I got my dl from agra rto 7 years ago, i went there few days back to get my dl extract, but they told me that rto has issued license to someone else also on same dl number as i have.

              The dl issued to me was hand written and in hindi language, my dl entry is only available in rtos offline records and not in online ones

              Now i have travelled to canada and need dl extract very urgently.
              RTO India customer support has been notified about the posted complaint.
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                S
                Sudang
                from Maham, Haryana
                Dec 26, 2018
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                Website: sarathi.parivahan.gov.in/sarathiservice7/sarathiHomePublic.do

                I applied online for new learner license filling all my details and paying online a sum of rs.200, recipt attached as picture. I needed to edit my address a little bit & upon selecting edit application option it showed error of cannot be edited . Later I tried to cancel my application so that I may apply with a correct fresh details but there is No provision of refund for my amount . My Learners license Application no. Is [protected] . I needed a minor edit in my my application so as to edit my present Address after payment of fees without further proceeding . The website donot allows editing application after payment of license fee nor it refunds online payment if on cancellation of my application submitted.

                On the surprise, there is a provision to cancel the application but NO REFUND of payment will be given .

                This is stealing public money in one way & violation of consumer protection rights . Please help me refund my hard earned money on cancellation of application after online payment of rs.200

                There should have been a provision of refund if there is a provision of cancellation of application . This is a case of exploitation of poor consumer or applicant whose consumer rights are violated and exploited . Please help .
                +1 photos
                RTO India customer support has been notified about the posted complaint.
                Dec 27, 2018
                Updated by Sudang
                https://sarathi.parivahan.gov.in/sarathiservice6/applCancelStatus.do

                Here is a proof . Upon cancellation of application, the customer is deprived of his refund . It's one form of a stealing the poor by govt portal like https://sarathi.parivahan.gov.in/

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                  R
                  richa mattoo
                  Dec 26, 2018
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                  Address: 411057

                  I have submitted and application for reissue or driving license and have registered under Pune RTO (Bund Garden Road).

                  It is more than 1 year and 5 months and we didn't get the new one. The application number which we have got in the message is[protected].
                  I have dropped so many mails to sarthi helpline mail but no response received.
                  Can I expect a reply for the same.
                  +1 photos
                  RTO India customer support has been notified about the posted complaint.
                  I had given my final Driving Licence test on 4th-sep-2018 to Barrackpore RTO kolkata & passed the same and i also received a approval msg from them of my driving licence on 01.10.2018 still after 76 days i haven't receive the DL. Please look into it...really its a harassment.
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                    S
                    Sanimagar
                    from Gurgaon, Haryana
                    Dec 26, 2018
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                    Address: 110092

                    Application no.
                    [protected]
                    Hi
                    I have submitted a online form for new learners licence online. Also paid the full amount that is 950.00 inr. But due to some error in online form so when i visit the rto mayur vihar ph.1 they said it can't be corrected you need to submit the form again and also again pay the fee. I don't get any option online to edit the information after payment for learners license.
                    So i have submitted the form and fee again and apply for new learners licence.

                    Now i want my money back because i need to do the payment twice that is 950.00 inr.

                    Attached are the details.

                    Hope i will get my money refund

                    Thanks.
                    +1 photos
                    RTO India customer support has been notified about the posted complaint.
                    I passed test on 1/12/2018 but still not recived my dl
                    and my application no is [protected] and DOB 12/06/2000 i want to know whats happening so make sure it has been dispatched and reach my adress
                    otherwise i will take action agnst this
                    I can not access payment getway It shows error : "Token number mismatch, Plaese wait for 15 minutes and proceed with VERIFY PAY STATUS"
                    what should I do ?? I can not understand ? I hop you will help me Today is my driving test so please help me as soon as possible. Can I pay offline?
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                      Z
                      ZaidKingKhan
                      from Sandila, Uttar Pradesh
                      Dec 26, 2018
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                      Address: 208010

                      Sir,
                      I mohammad zaid has applied for the duplicate dl in kanpur rto u. P. Sir i have completed up all the stages including the fees from my side and everything in the sarathi website is showing completed but at the last stage that is the dispatch of the dl and psv badge the counter is showing allotment information unavailable and the dispatch stage is pending from rto side sir i am providing you the application number - [protected] and do the needful.

                      Regards,
                      Mohammad zaid
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                        M
                        mehtaakki
                        from Delhi, Delhi
                        Dec 24, 2018
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                        Address: 110091

                        Dear sir
                        I bhushan jangra c/o anand pur shakarpur east sold my car dl7cl-6495 in the month of october but still i have not received my money and for the same i have file a fir against of it as well to recover my car from them.. And i have afraid of any mishapping from my car
                        Request kindly stop transfer my rc with anyone else name.. Request kindly keep it with my name.
                        RTO India customer support has been notified about the posted complaint.
                        It's 10:49 am on15/12/2018 at rto office rajkot and there is not a single person arrived for documents verification
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                          T
                          tonymon
                          from Idukki, Kerala
                          Dec 23, 2018
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                          Address: Kottayam, Kerala, 686008

                          I am tonymon varghese. I bought one bike (Pulsar rs 200, kl04al295) from a used cars & bikes showroom in arattuvazhy, alappuzha 1 month ago. But even after 1 month they have not transferred the ownership of the bike. I had got the sale letter signed from them, but i am worried.
                          They are not attend my calls and 3 times i came there, owner says please wait after 1 year they will clear paper works.
                          Please suggest what will i do?
                          Remarks: sreedevi used cars & bikes showroom, arattuvazhy, alappuzha
                          Shop owner: raveen – [protected], [protected]
                          RTO India customer support has been notified about the posted complaint.
                          Mai gulam mohammed mai shikayat karta hu ki jo rong route pe bikes auto riksha chalate hai unpe action liya jaye mai chahta hu jo mere sath hua kisi aur ke sath na ho
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                            S
                            sumitrai
                            from Mumbai, Maharashtra
                            Dec 22, 2018
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                            Address: Mumbai Suburban, Maharashtra, 400093

                            I have passed driving license on date 06/04/2017 for that i have also received license number mh[protected] but even after 20 months i have not received my license. For obtaining my license i had also given application for change in biometrics on 31/01/2018 by paying rs.500 but even i have not got my license. I have approached many times to rto but no one is helping me. Anyone out there, please help me to get my license. Please help. My application number is[protected]. Please help.
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                            RTO India customer support has been notified about the posted complaint.
                            I given the DL test on 07-DEC-2018 at RTO BANGALORE (SOUTH), JAYANAGAR(KA05),

                            But i see no update till today on online sarathi website, it is showing Application is under processing at RTO Level.

                            Application number: [protected]
                            DOB: 09-Feb-1990

                            Requesting concern Authority to update anything happening on my application
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                              N
                              nims972
                              from Ahmedabad, Gujarat
                              Dec 21, 2018
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                              Address: 387370
                              Website: sarathi.parivahan.gov.in/payments/PayStatusVeri.jsp

                              I had to pay 150rs for my ll licence, when i initiated my process, my internet went down and could not make payment successfully, but not its showing me
                              "payment made through the selected gateway is failed due to
                              Token number mismatch, plaese wait for 15 minutes and proceed with verify pay status"

                              And i cannot create another application too for my ll licence, i already hold dl licence for mcwg, and i want to take dl licence for lmv category now, but my earlier ll licence got expired so i needed new one.

                              Please help me to solve this as soon as possible, its has taken more than 5-6 days already
                              RTO India customer support has been notified about the posted complaint.
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                                V
                                vettiguru
                                from Delhi, Delhi
                                Dec 21, 2018
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                                Sir,
                                I am passenger from arcot to vellore. I travel this route daily by using bus no 7j at time of 7.00am at bharathinagar stop.
                                The correct timing of this bus is 7.10 am at sipcot to reach, but always departure in late (Almost 15 min late). Because of this bus put stand on esi bus stop or inbetween to pick up one lady on esi bus stop or inbetween place (To reach near sipcot bus stop).
                                Suppose that lady coming late by walk on street lifting hand means bus driver and conductor stop our running bus until she had come.
                                That lady also regularly coming late and stop our running bus (Not only one day regularly doing this on that bus stop that lady also taking advantage to coming late because her thought was bus will stop and wait for me).
                                Its not good and particularly always the bus shift late frequently, because of his irresponsibility.
                                Most of passengers get difficult to travel to the destination at correct time. Particularly i always affect by late arrival to my work area.
                                So please take any action on him to solve the problem.
                                Sir, please take action and give instructions to driver and conductor ready to take passengers only on bus stop not at inbetween place. Dont wait for any passengers its not private bus. Passengers should pick up at correct route time.
                                Wheather somebody stop the bus on inbetween place is possible only for one day it is allowed. But not at all the day.

                                Please i request you sir to take action immediately.

                                Expecting your early response in this regard.
                                RTO India customer support has been notified about the posted complaint.
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                                  gauravtmi
                                  from Hapur, Uttar Pradesh
                                  Dec 20, 2018
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                                  I paid my fees for driving license and after paying i am not getting a slot suitable for me. Being a student i live in pune and i cannot go to dehradun for my dl test as my exams are going on and after my exmas my learning licence will expire as well. So i wanted the fees i paid to be refunded. I paid 1020 rupees. I contacted them and they say that fee cannot be refunded now
                                  My application number is [protected]
                                  RTO India customer support has been notified about the posted complaint.
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                                    M
                                    mahi
                                    from Noida, Uttar Pradesh
                                    Dec 20, 2018
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                                    Address: New Delhi, Delhi, 110092

                                    Transfer RC not received.
                                    Hi,

                                    I had applied online for change of ownership of vehicle no. DL9CAG9555 through online application no. DL180628T0638024 by submitting online fee and uploading all the required documents. I was given appointment for submission of all required documents and original RC which were submitted by me in RTO office Palam on 03.07.2018 but did not get any sms or email. More than 60 days and still don’t know when will I get new transferred RC. I have tried to contact RTO Palam/Dwarka on Telephone no. [protected] so many times but no one asnwered. Hence it is requested to instruct RTO Palam (DL 09) Authority to change the ownership of vehicle no. DL9CAG9555 immediately and send RC on my address and give status on my mobile no. [protected] & Email id- [protected]@rediffmail.com immediately.

                                    Thanks
                                    Mahi Srivastava
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                                      sunil7126
                                      from Bengaluru, Karnataka
                                      Dec 20, 2018
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                                      Address: Ahmedabad, Gujarat, 382345
                                      Website: parivahan.gov.in

                                      Hi dear,
                                      From last 20 days i am trying to book slot for driving test. But when i select date and click to confirm date. It redirect to blank screen, which from last 20 days getting same error. We request you to resolve issue. Also we have tried to inform rto officer but they are not understanding,

                                      Please call me for more information
                                      +91 [protected]
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                                        robert anikumar
                                        from Chennai, Tamil Nadu
                                        Dec 20, 2018
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                                        Address: Chennai, Tamil Nadu, 600060

                                        I am anikumar resident at plot no 137 kkr garden 1 st main road madavaram chennai 60, people are not parking their vehicle properly though they have parking space instead of that they park their vehicle in front of my plot which cause many problems sometimes it get converted in fights if you can do something regarding this kindly take strict action.
                                        Please visit during late evening hrs and you can see the how peoples are parking in front of my plot.

                                        Rto chennai 18
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