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RTO India Complaints & Reviews

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Updated: Oct 5, 2026
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RTO India reviews & complaints page 335

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K
KrishKishore
from Mumbai, Maharashtra
Mar 25, 2019
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Address: 560023

On the payments page for Learner's License, I entered the required details, and hit "calculate fee", it came to a total of Rs.210. Selected "SBI" as the payment gateway and proceeded to the payment page. Selected Debit card as the mode of payment, and entered my card details. After a long time (around 20 minutes) nothing happened, and It did NOT redirect me to the Verified by Visa/ OTP page too.
Hence I started the payment process again but got the below message:

"Application is verifying with BANK.Please press OK to continue"

After pressing OK, it does not show the payment page. I have tried making the payment a couple of times but every time I get the same message. Please tell me whom to contact for this issue asap. I have an LL appoint in a week hence need help urgently.

Kindly let me know if online payment is not going through can I make the payment at the RTO.
RTO India customer support has been notified about the posted complaint.
My dl was not receive can you check my mob no [protected]
I am a female from kalyan. I was in this auto rickshaw and the driver was driving harsh also he hit me and ran away by his auto
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    Siddharath9490
    Mar 24, 2019
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    Address: desu wali gali, 110037

    Dear team,
    My brother has submitted ownership transfer application form along with all required documents with rto fees at 28th nov. 2018. Yet rc not transferred by rto seikh sarai delhi. Kindly look in to the matter and do the needful for me. Your cooperation will very helpful for me.

    All required details are attached here please for necessary actions.

    Warm regards
    Siddharth rai.
    RTO India customer support has been notified about the posted complaint.
    Dear Sir,

    I have applied for renewal of driving license in May 2018. Application number[protected].
    I have yet to receive the renewed driving license.

    I tried to follow up on the local phone numbers listed. However I could not get a response.

    Sincerely
    C. M. Ramesh
    C.M.Ramesh's reply, Mar 22, 2019
    The application for renewal of driving license was submitted online to Directorate of Transport, North Goa.
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      P
      PIPENDRA KUMAR
      from Chennai, Tamil Nadu
      Mar 24, 2019
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      Address: RTO OFFICE ALIGARH UP 202002, Aligarh, Uttar Pradesh, 202001

      Dear sir my money refund inr 700 rs, new licence fees apply by mistake, but fees only pvc card print apply..

      Regards
      Pipendra kumar
      Vpo-govind pur fagoi disst aligarh up 202002

      My licence number up81 [protected]
      Receipt date 19/09/2017
      Receipt number 1055093
      Bank reference number cp97316481
      Transaction id 2017uc658235
      RTO India customer support has been notified about the posted complaint.
      I am unable to book slots for driving skill test. Could you please help me as I just have one month left. When trying to book slot at Sarathi website, the error message seen is 'Application number is approved. Unable to book slots'

      Also I observed this is a common problem faced by many other users. Please help!
      I made two payments for the vehicle transfer fee. Once on 03/13/19. Then again on 03/14/19. But only the second payment generated BARCODE. Hence I want complete refund on the first payment.
      Its only 1 vehicle I have been trying to transfer.
      KA18W7862

      With regards
      Rehan syed
      I purchased bike before 45 days but still didn't get bike number from Solapur rto.
      I frustrated and no responce from showroom.
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        A
        aarav2580
        from Lucknow, Uttar Pradesh
        Mar 22, 2019
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        Address: E-317, Jawahar Vihar Colony, Raebareli, Uttar Pradesh, 229001

        Dear Sir/Madam,

        I have given driving test for Two Wheeler & Four Wheeler permanent license on 25/02/2019 at Raebareli RTO (UP-33).
        However, I have not yet received the Driving License.
        My Application No. is [protected]

        When i check the application status on Parivahan Site it says Application is under processing at rto level.
        Record test results of driving test :- Pending.
        Approval of endorsements on dl :- Pending.
        Printing of DL in Form-7 (Smart card) :- Pending.
        Dispatch of the DL and PSV Badge :- Pending.

        I request you to please do the needful.

        Thanks,
        Shivam Singh
        RTO India customer support has been notified about the posted complaint.
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          R
          rajnraj
          from Kolkata, West Bengal
          Mar 22, 2019
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          Address: BARRACKPORE, North 24 Parganas, West Bengal, 700120

          Sir,

          My driving licence mcgw test was on 12/03/2019
          I have passed the dl test on 15/03/2019

          Current status
          1. Approval of endorsements on dl pending. 2. Printing of dl in form 7 (Smart card) pending. 3. Dispatch of the dl and psv badge pending.

          Also i have a four wheeler licence which i have submitted with attachment on the day of two wheeler driving test.

          For every step they are taking too much time

          Rto: l. A. Barrackpore (West bengal)

          Driving test application number :[protected]

          Dob 03/11/1976.

          It is very urgent to get two wheeler licence soon and also i can’t use my four wheeler licence as i submitted.

          Thanking you

          Your early action will be highly appreciated
          RTO India customer support has been notified about the posted complaint.
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            M
            Mababendra Malakar
            Mar 20, 2019
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            Address: Amingaob, near State bmBank of India, on Hajo Guwahati Road, Kamrup Metropolitan, Assam, 781031

            I am a driving license holder being no. Nt/as-25/k/13192/2015/amg validity up to[protected]. I approached before the dto, kamrup, amingaon for obtaining smart card driving license for third time, but i found most of the employees absent till 11:30 a. M. On the other hand the dto is also found till 1:00 p. M. Further i like to inform that the application for obtaining smart card driving license has not taken by the authority as the same is not signed by concerned dto. I would further like to inform that, i being an employee of judicial department, it is very much difficukt for me to visit the dt office for several time. Taking signature of concerned dto is not a duty on my part. Further the dto, kamrup, amingaon is full of dalal. The employees of the said office do not give importance to the public the give importance to dalal. Therefore people like me is facing lot of problems in this office. Therefore i request you kindly to take investigation and to punishe the inobident employees.

            Thanking your honour
            RTO India customer support has been notified about the posted complaint.
            I had applied for DL in August 2018. I appeared the test at RTO, Bargarh, Odisha, paid the fees, all steps are completed. My DL status is still pending and it is still not approved. Heres my application number is[protected]. Please help me
            Hi,
            Sir my DL is approved but next process is pending for post tracking number pls help me

            Pls help me
            My bike was stolen form kasganj up in February 2109 .. i am working in kasganj as a assistant manager in gramin bank...i am from east champaran bihar..police found my bike in may 2019...and now for getting my bike court ordered to verify my registration card of bike from bihar dto..but dto is not verifying my rc..i have all my original documents but i can't getting my own bike from court..
            Dalals are taking money for driving license in RTO office dhenkanal. But work is not getting done... Please take action against them and have a raid...
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              A
              Amarjot Sharma
              from Chandigarh, Chandigarh
              Mar 20, 2019
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              Address: 152101

              Dear sir/madam
              While applying for dl i am facing a major problem, i have paid the fee rs. 1390 but when i go for dl slot booking it says ll expired! But the last date is 31st of march 2019, so kindly help me in resolving this issue or refund my money. As a proof i have pasted text msg from rto below:-
              Your learner licence :pb60 /0001525/2018 is going to expiry on[protected]. Please convert to driving licence with in[protected]. If expired, you need to take fresh learner licence. Please ignore if already applied.

              Thanks and regards
              Amarjot sharma
              [protected]
              RTO India customer support has been notified about the posted complaint.
              Sir, I'm trying to book my slot for driving licence test. But when I enter my details it shows that " Entered application number is approved. Slot booking is not allowed." Please help . Only 1 month left for my slot limit as 5 months have already passed.
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                P
                Priyansh Modi
                from Mumbai, Maharashtra
                Mar 20, 2019
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                Address: Ahmedabad, Gujarat, 380009

                I have submitted all relevant documents and paid the fees. Yet from over 2 weeks, the status of my application for modification of address is being shown as "application under processing at rto level" at application stage of scrutiny - (Document verification) at counter "scrutinyg2"

                Trying to see how i can ensure its approved quickly so i can plan my appointment for new licence

                Need help to get same updated and pushed.
                RTO India customer support has been notified about the posted complaint.
                Haven't received my driving licence yet after three months of giving driving test. And I am in a urgent need of it.
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                  R
                  ranjunu
                  from Purushottampur, Odisha
                  Mar 19, 2019
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                  Address: PARALAKHEMUNDI, Gajapati, Odisha, 761200

                  Respected sir/mam,
                  I am a service holder in a a psu. I want to draw your kind attention towards very poor service provided by paralakhemundi rto. I had my test driving on 19.03.2019 at 11.15 am, i reached there before my sesulued time. After all documentation work they told me to give rs.500 /- for redcross unit, i paid that amount. Then one of the madam suggested me to go for biometric verification. I went there but minimum 20 people already there for biometric, i stood in the queue and at that time the time was 10.45 am. After waiting for 2 hr 15 minutes in the queue, one of the counter staff told that there is no link kindly come after had an hour. Then i had been waiting there as i got a leave from my office after much difficulty. All rto staff went for lunch except security guard, no one was there to listen public. At 3.45 staff members came when we ask regarding the biometric one of the staff told that plz come tomorrow as we are unable to open the rto sites. But in all other system everyone was working except that biometric system, then how could it is possible that in a particular system link is not available. The person who always do biometric work he was on leave that's why other staff didn't want to do his work. But the higher authority should arrange someone else to do public work on behalf of him. But no was there to listen anything. The behaviour of some staff was very ridiculous. The whole day of time we all waste there. I as a citizen request you to give them some lessons so that they can understand the value of time and will attend the public properly.

                  Thank you.
                  RTO India customer support has been notified about the posted complaint.
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                    I
                    Indhu Jayaram
                    from Chennai, Tamil Nadu
                    Mar 19, 2019
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                    Address: 560058

                    Hello sir, i want driving license for me and for this i have registered online in sarathi but at the time of payment by mistake it has been cancelled by me and now every time when i used to login with application number and dob and doing payments it is showing that payment is pending... Please wait for 30mins for the confirmation from the bank or please contact rto office.
                    This is happening from 2 days and every time it shows wait for 30 mins. Sir please help me what should i do
                    RTO India customer support has been notified about the posted complaint.
                    My DL is expired on dated 2017 i have renwal on line my application no deatales as given below

                    application no.[protected]
                    amount sbi bank ref.no ---[protected]
                    amount---2700/-
                    dated[protected]
                    changed of address ---G7 /373, 2nd floor sector -16, rohini, new delhi -110085

                    please send the DL
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                      A
                      Anusha Vuppala
                      from Khanna, Punjab
                      Mar 19, 2019
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                      Address: 8-18-073,risala bazaar, Bolarum, sec-bad-500010, Hyderabad, Andhra Pradesh, 500010

                      Bus number ap20z 4825 is not stopping at bus stop in padmarao nagar instead of stopping in different places nd conducter is not allowing us to enter into the bus everyday. This is for ur information sir i request you to kindly take action.. Against.. Because this we are facing lot of problems.. Everyday in padmarao nagar bus stop at 2.30pm they don't stop the 20p bus.


                      Thanking you,
                      Anusha
                      RTO India customer support has been notified about the posted complaint.
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                        S
                        Suheb qureshi
                        Mar 18, 2019
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                        Address: 3163 kucha tara chand daryaganj delhi 110002, near to golcha cinema, New Delhi, Delhi, 110002

                        6 months has been passed but my two wheeler rc name is not been changed 3 times i have visited the rto suraj mal vihar and they always say your rc will be delivered soon they all are making me fool i dont think rto office executives do their work properly i am facing so much problem of not having two wheeler rc i cant even drive my scooty please help me to get my rc i have applied for rc owner name changed
                        RTO India customer support has been notified about the posted complaint.
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                          P
                          pds1984
                          from Panaji, Goa
                          Mar 18, 2019
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                          Address: AT Dhanagarwadi, post narayangoan-tal junner, dist pune, 410504, 410504

                          Dear Sir,
                          pls help me for getting Driving licence, we are applied for Driving licence for renovation dated 28/06/2017 at RTO Pimpari Chinchwad, pune office.
                          Licence renew done but still time i, m not getting DL from Currier Or speed post.
                          im continually follow up with Speed post office but no any response received about Currier Delivery,
                          in follow up with last 2 ysr for getting DL form RTO & Speed post.
                          pls intervention for getting DL from RTO Or Speed post office.

                          Pls refer my DL application NO:- [protected]
                          Application Date:[protected]
                          DL No:- MH[protected]
                          RTO India customer support has been notified about the posted complaint.
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                            R
                            Rohanmankad
                            from Vadodara, Gujarat
                            Mar 18, 2019
                            Resolved
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                            Resolved

                            Address: Vadodara, Gujarat, 390023

                            I passed lmv and mcwg test on 2/3/2019. It has been more then two weeks but I still haven't got my driving licence. There has been no kind of communication from RTO about the status. I have to travel in a short time so I was relying on my driving licence so I can drive the vehicle at my convince. Now I have to leave in two days but I still don't have my licence
                            Mar 26, 2019
                            Complaint marked as Resolved 
                            I recieved my licence 7 days after complaining
                            RTO India customer support has been notified about the posted complaint.
                            I passed my test 2 months ago and i still haven't got my license. I dont know what to do please guide me where i can complain or check my status...
                            I passed lmv and mcwg test on . It has been more then 3 months but I still haven't got my driving licence. There has been no kind of communication from RTO about the status. I have to travel in a short time so I was relying on my driving licence so I can drive the vehicle at my convince. Now I have to leave in two days but I still don't have my licence
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                              R
                              Rajen Modi
                              from Surat, Gujarat
                              Mar 18, 2019
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                              Address: ARTO, VYARA,Dist TAPI, Gujarat., Tapi, Gujarat, 394650

                              I have applied for my name correction in my driving licence with rto gujarat vyara with applications number[protected] date 01/02/2019. My correct name in all goverment documents like aadhar card, pan card, ration card, election card, school leaving certificate etc is rajendraprasad dhirajlal modi.
                              But only in driving licence my name is rajendra dhirajlal modi. So i visited vyara rto and contected to pro (Head clerk) on dt 18/03/2019 at @11:00am. For correction of my name. But he demanded me gazette published name by government of gujarat.
                              If my name changed form original rajendraprasad dhirajlal modi to other then i have to go for gazetted publication.
                              In this case my original name remain same but in rto written as short rajendra dhirajlal modi.
                              I want know that why rto demand gazette published name?. All government of india correction by only done on line with out gazette (Like pan, aadhar, election etc)
                              Please needful action in this case.
                              My driving licence no is gj19 [protected]
                              Regards
                              R d modi,
                              Mob no [protected]
                              Email address: [protected]@gmail.com
                              RTO India customer support has been notified about the posted complaint.
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                                K
                                Krutikp
                                Mar 18, 2019
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                                Application no -:[protected]
                                Application date-: 23/02/2019
                                I have submitted and uploaded documents on 23/02/2019
                                Currently, it is pending at rto level - scrunity

                                Since last 1months i am getting message :- application is under processing at rto level

                                I would appreciate quick help on this. Please reach out to me incase of any clarification.

                                Please help. I need it urgent.
                                RTO India customer support has been notified about the posted complaint.
                                Mar 29, 2019
                                Updated by Krutikp
                                There is no change after complaning
                                It has been more than 8 days after driving test which i cleared but still no update on website it shows SCRUTINY- (Document Verification) RTOAUTH1.my app number is [protected]
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                                  R
                                  from Pune, Maharashtra
                                  Mar 17, 2019
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                                  Address: Pune, Maharashtra, 411047

                                  I cleared my permanent driving license test on 25 feb 2019 at pune rto - itdr. The status even after 4 weeks shows: scrutiny - (Document verification). I was told by driving school and people at the itdr track that i would receive my dl in 3 weeks. The status has not changed. The application number is [protected]. Please help and advise. My learner license has already expired and i’m using the final application receipt for driving purpose.
                                  RTO India customer support has been notified about the posted complaint.
                                  I have a driving license issued by RTO Chikhli, Pune and the License is expiring in just 2 years of issue date. When I inquired at the counter in RTO they were unable to answer and said you need to renew after 2 years. can someone please suggest where can I complaint about this as the license would be expiring on 13.06.2020 and again I have to pay renewal fees and again it shows that the license will be renewed for only 2 years.
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                                    Sanjay Binwani
                                    from Jaipur, Rajasthan
                                    Mar 17, 2019
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                                    Address: Faridabad, Haryana, 121001

                                    Hi team,

                                    I have applied for driving licence with application id[protected] for rto location as follows.
                                    Rla faridabad (Nt) - rla-cum-sdm faridabad, ist floor, a block, mini sectt., sector-12, faridabad[protected]

                                    When i visited the rto office on my schedule date and time rto office was closed, i again visited there on monday and i was told that your address where you are staying currently has moved into different rto office now hence you need to revise this form with rto office badkhal – hr87.

                                    I have called to customer care as well and they have mentioned that they can’t make the changes in rto office in application now so i need to cancel this request and submit the new form, also the amount i have deposited will not be refunded.

                                    Please help me to get my money back for this application.
                                    RTO India customer support has been notified about the posted complaint.
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                                      Chirag B Thakar
                                      from Rajkot, Gujarat
                                      Mar 17, 2019
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                                      Address: Ahmedabad, Gujarat, 382345

                                      I was applying for driving skil exam online on the parivahan website, i paid the required amount of rs.1000/- at 15 feb 2018.

                                      The amount is debited from my account, but i have not received the receipt.

                                      But ll last date in may month.

                                      Have called the sarathi helpline numbers multiple times, have emailed them as well but to no response.

                                      The online application for a license was to made life easier for people, but this is a really big inconvenience, and my trust in government organizations has further reduced.
                                      RTO India customer support has been notified about the posted complaint.
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                                        Debasishdas1121
                                        from Kolkata, West Bengal
                                        Mar 16, 2019
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                                        Address: kolkata, 700102

                                        Hi,

                                        My application number is[protected] and date of birth[protected]. After first payment got failed, i am unable to make payment again as it is show bellow error message every time.
                                        'payment is pending... Please wait for 30mins for the confirmation from the bank or please contact rto office'. I had mailed it to '[protected]@gov.in' but still now no one did reply to the mail.

                                        Please look into the issue and solve it asap. Waiting for your reply.

                                        Thanks & regards
                                        Debasish das
                                        RTO India customer support has been notified about the posted complaint.
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