| Address: 122103 |
| Website: parivahan.gov.in/sarathiservice |
I applied for Learner Licence Test online from https://parivahan.gov.in/sarathiservice for Haryana state. It was scheduled for Jan 5, 2018(which was Saturday for slot 9am to 1pm). When I arrived at the test center on Jan 5, the employee here said that learner licence tests are not conducted on Saturdays and that I have to come in weekdays(Mon- Fri). I tried to assured him that Saturday slot was marked available at the time of booking and also I showed all the documents(the application, receipt) but instead he denied to conduct the test. He said that I could come on Monday. So on Monday(Jan 7), I came here at 9:00am, but no one in the office. These employee came late. I requested them to conduct the test, so that I could go to my work on time, but he said, a lady junior programmer has to come and conduct it and she would be here around 10:30am. I requested again that It would be too late for me to wait for another hour. Later, he asked me to show my documents including my address proof, etc which I did. Looking at my address he said that this is not valid for this test center and that I have to go another center. I requested him, that this test center was auto selected for my pincode 122103 but he denied it. Please do something regarding this issue. These employees don't seem to value someone's time. My application no. is [protected]. I've already paid for my test online and have all the required documents. My transaction id is HR2018HC8382387
RTO India customer support has been notified about the posted complaint.
I am too facing the same issue. Have applied for DL from RTO Electronic City (KA-51) and even after 2 months of passing the test, licence have is not dispatched and the status shows "application pending at rto level".
I have raised a complaint ticket on this customer complaint website same as you did and i also got the same reply from them- "RTO India customer support has been notified about the posted complaint".
i guess they do not even read the problem and just paste the same template for every query.