Claimed

RTO India Complaints & Reviews

1
Updated: Nov 27, 2025
Complaints 8294
Resolved
847
Unresolved
7447
Contacts

File a complaint to RTO India

Having problems with RTO India?

File a complaint and get it resolved by RTO India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

RTO India reviews & complaints page 342

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
L
lnbc007
from Gurgaon, Haryana
Sep 20, 2018
Report
Copy

Address: Pune, Maharashtra

I had purchased my tvs vehicle mh12pb2084 in jan 2017 for which i have not received the rc book from the rto, pune till the date.

Receipt no: mh12d[protected] dated 27-mar-2017.

I went to collect the same to rto office. They sent me to gpo pune to collect the rc book but instead the gpo officer told us that we should fill up a complaint form to speed post as the rc book was failed to be delivered by them and can't be found at their office. I then went to submit the complaint form at speed post office near parcel office - pune station. Where again i was given a letter written that my complaint was "time barred" as they preserve record only for 6 months. This letter i should again in rto where they are now asking me to fill form no.26 which is for duplicate rc book.

My question is when i purchased the vehicle each and every information is submitted to the dealer at the time of purchase so how can i not receive the rc book for such a long period. Second if the courier sent by speed post was returned then why i was not informed at that time though they have all records (Mobile number is always submitted to the dealer at the time of purchase).

And last if i have not received the original rc book due to mistake of rto and gpo why should i apply for duplicate book and pay for it also go to the police station to complaint about the loss of rc book. Why should i pay for the negligence and inappropriate duties performed by the rto pune, gpo pune and even the dealer who sold us the vehicle.

Though, in frustration, i had applied for duplicate rc at online, again for which no update i have been received. App no: mh180829v8764478, receipt no: mh180829c3778030

I request you to please inform at the earliest what can i do in such matter.

Sagar patil,
[protected]
RTO India customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    M
    malwikagautam27
    from Boisar, Maharashtra
    Sep 17, 2018
    Report
    Copy

    Address: Pune, Maharashtra, 411027
    Website: pimpri chinchwad RTO, pune maharashtra

    I have brought my vehicle activa, ka-03jf1260 from bangalore karnataka to pune maharashtra.

    After a long painful procedure i paid the tax and submitted all documents for new rc at pune, without the help of any broker. It took me almost 6 months. The staff at rto is not at all cooperative and simple do the work for brokerage money. But still did not receive my rc, at parivahan website it is showing below status, when will i receive my new rc.

    Please assist
    +1 photos
    RTO India customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      J
      jignesh.mehta
      from Ahmedabad, Gujarat
      Sep 16, 2018
      Report
      Copy

      Address: 380051
      Website: RC BOOK NOT RECD

      I have not recd rc book. My tracking nos is eg[protected]in. I has received msg on 23/7/18 that ur rc book is dispatch. But till today is 16/9/2018 i have not received rc book. I check the status that address is insufficient. But i have given sufficient address proof. I can't understand whr is rc book. Plz check it and soon dispatch my rc as early as possible. Do kindly
      RTO India customer support has been notified about the posted complaint.
      Sep 16, 2018
      Updated by jignesh.mehta
      my postal address is B208, shrinadnagar part-1 vejalpur. shrinadnagar is very famous flat, what is ur postman is want some thing from us. postman is fraud person check as early as possible.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        atul28kadam
        from Badlapur, Maharashtra
        Sep 16, 2018
        Report
        Copy

        Address: Kolhapur, Maharashtra, 416012
        Website: Indian consumer complaint forum

        I lost my rc book of my bike in kolhapur. Bike is registered in kolhapur. Now i live in bombay. So i gave a job of duplicate rc book to an agent named raosaheb desai in rto office kolhapur. He got the form 26 filled and took xerox of pan card, aadahar card, residential proof from me. Took the chassis number. He got the form signed from the officials inside the rto office. Now he is stalling me since 8 months. How can i know about the progress of my duplicate rc book. I m frustrated... Plz help
        RTO India customer support has been notified about the posted complaint.
        I bought motorcycle five months back but they are not provide number display plate.It is inconvenience in journey.

        an agent named raosaheb desai in rto office kolhapur - Comment #3211563 - Image #0
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          anuj0909
          from Allahabad, Uttar Pradesh
          Sep 15, 2018
          Report
          Copy

          Made a payment regarding issuing new learner licence on 14/12/2017 but after payment when i going to book slot then dates will not shown for free slots. Due to this problem i am getting late and my payment receipt got dead after 6 months. So, i request you to please refund my money ₹200/- that i paid to transport department (U. P.).
          Application no:[protected]
          Bank reference no:- cpc0010684
          Transaction id:- up2017uc946792
          Receipt no:- 1304098
          RTO India customer support has been notified about the posted complaint.
          Sep 15, 2018
          Updated by anuj0909
          Made a payment regarding issuing new LEARNER LICENCE on 14/12/2017 but after payment when I going to book slot then dates will not shown for free slots. Due to this problem I am getting late and my payment receipt got dead after 6 months. So, I request you to please refund my money ₹200/- that I paid to Transport Department (U.P.).
          APPLICATION NO:[protected]
          BANK REFERENCE NO:- CPC0010684
          TRANSACTION ID:- 2017UC946792
          RECEIPT NO:- 1304098
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            P
            Pritisahu
            from Pune, Maharashtra
            Sep 15, 2018
            Report
            Copy

            Address: Pune, Maharashtra, 411057

            Hi,
            I am hitesh sahu. I registered my vehicle 2 years ago having chassis no md2a74bz3gwc03410, engine no jhzwgc43229. I was given registration number mh14fr3023. I have the receipts while doing registration. But i never received rc book. If i search this registration number online, it shows different owner name. Can you please check what happened to my application.
            RTO India customer support has been notified about the posted complaint.
            Https://parivahan.gov.in/payments/ site does not accept the online payment.

            when ever I try to pay, I am getting same error message.

            Token number mismatch, Plaese wait for 15 minutes and proceed with VERIFY PAY STATUS

            I tried on multiple days and multiple times after 15 minutes but no luck.

            vehicle registration - Comment #3213415 - Image #0
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Sonam Donkar
              from New Delhi, Delhi
              Sep 14, 2018
              Report
              Copy

              Address: New Delhi, Delhi, 110070

              As working professional with all correct documents, we had earnestly applied for new dl (As earlier dl was issued from another state & we didnt wish to apply for noc). However, the rto office refuses to take any other address proof other than aadhaar card which due to typo error had "c/o" mentioned in my address section. While all facts remained correct, the rto official just didnt want to accept any other address proof (Passport or property papers or phone bill). While aadhaar updation is in itself another challenge for working people who cant take off on working days for sarkari office visits, we have been desperately trying to reach helpline to figure an alternate solution. To out utter dismay, it seem none of the customer care numbers work
              -driving license customer care 24×7 toll free number[protected]: they only cater to queries for up region (As per the person on other end)
              -[protected] : they dont look into driver's license related queries, only transport related queries
              [protected]: again, the automated option doesnt give you chance to connect with customer care officer

              This is ridiculous as aam janta cannot reach for clarification for processes which are dependent on the babu sitting on the other end. Only making a strong case for touts & agents to prosper as going through direct route will only burn you down.

              If there is any way i can get help to understand if passport address can be accepted (And this is also passed onto rto office personnel), i will be able to get my dl renewed peacefully without making too many rounds of the rto office.
              RTO India customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                V
                Vanshaj Rai
                from Pune, Maharashtra
                Sep 14, 2018
                Report
                Copy

                Address: Pune, Maharashtra, 411014

                Vehicle Number :MH14 0881
                Associated with Pune RTO
                I met with an accident from this vehicle in shivaji nagar, pune, people should stop during red light signal i did the same thing but the owner of the above mentioned number he was in speed and bang on me, kindly take the necessary action and let me know if anything required.

                Regards,
                [protected]
                RTO India customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  M
                  MRsanju
                  from Bhubaneshwar, Odisha
                  Sep 12, 2018
                  Report
                  Copy

                  Dear sir/madam,
                  I am Sanju Paul who have applied for 2wheeler driving license, my application no.[[protected]]at Diamond Harbour RTO(WB97)& I have passed for mcwg driving test on dt.07.09.18, but till the date its shows status pending for all-
                  1)Approval of DL
                  2) printing of dl in form 7 (Smart card)
                  3) dispatch of the dl and psv badge.
                  Its my humble request to you please help me to resolve thiks issue as early as possible...
                  +1 photos
                  RTO India customer support has been notified about the posted complaint.
                  Sep 17, 2018
                  Updated by MRsanju
                  As per Government rule, we do not buy a motorcycle without licence.So, I tried for a licence from 12/07/2018.Now I passed all tests.But the process of licence is very slow.They only approved my DL.But, "printing of dl in form 7 (Smart card) and dispatch of the dl and psv badge" are still Pending.So, please help me to complete this process faster by WB97.

                  Dear sir/madam,
                  I am mr. Parikshit singh, i have applied for 2 wheeler (Mcwg) and 4 wheeler (Lmv) driving license, my application no. Is [protected] at kr puram rto, bangalore
                  I have passed for mcwg and lmv driving test on dated 6th july 2020.
                  But till the date its shows status pending for
                  1) approval of dl
                  2) printing of dl in form 7 &
                  3) dispatch of the dl & psv badge pending.

                  So kindly request you to speed-up the process for my application[protected]

                  late process, approval of dl - Comment #3726818 - Image #0
                  late process, approval of dl - Comment #3726818 - Image #1
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    V
                    VR Ulva
                    from Bharuch, Gujarat
                    Sep 11, 2018
                    Report
                    Copy

                    Address: Porbandar, Gujarat, 360570

                    Application No. [protected]
                    Name:Virabhai Rajabhai Ulva
                    Contact:[protected]
                    RTO Name: Assistant Regional Transport Office Porbandar

                    I have applied for learning license, i pad Rs.1800 for fees through Net banking and when i check there was not show for money paid, so i paid again Rs. 1800 for new LL. When i seen in my bank account there was money deducted two times. So i want to refund my money. What i have to do for refund money from Rto.
                    +1 photos
                    RTO India customer support has been notified about the posted complaint.
                    My Application Number is: [protected]
                    Date of Birth:[protected]
                    I gave my DL test on[protected] & it's almost 2 months & I have not been issued the DL. The status is still showing pending. Please Help.
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      AnshuGGP
                      from Meerut, Uttar Pradesh
                      Sep 11, 2018
                      Report
                      Copy

                      Address: Bareilly, Uttar Pradesh, 243006

                      My application number for DL renewal is [protected] submitted at RTO, Bareilly, Uttar Pradesh. All procedure?processeses/requirements were completed and the online Application Status on Govt. of India site (Parivahan) Sarathi (https://parivahan.gov.in/sarathiservicecov8/sarathiHomePublic.do) is showing that printing of DL in Form 7 (Smart Card) was completed on 28.8.2018 but even after two weeks of that it has not been dispatched as yet.
                      RTO India customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        M
                        mainak.mitra
                        from Mumbai, Maharashtra
                        Sep 11, 2018
                        Report
                        Copy

                        Address: Thane, Maharashtra, 401208

                        Dear sir/madam,
                        I mr. Mainak mitra who have applied for 2wheeler driving license my application no.[protected] at vasai rto mumbai & i have passed for mcwg driving test on dt.31.07.18, but till the date its shows status pending for
                        2) printing of dl in form 7 (Smart card)
                        3) dispatch of the dl and psv badge.
                        Its my humble request to you please help me to get it as early as possible.
                        RTO India customer support has been notified about the posted complaint.
                        Driving license has not been received even after a lapse of reasonable period of time. Application no [protected] deposited at Rto office Bareilly.
                        Kindly ensure immmediate delivery of the same .
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          V
                          Vibhor Vaish
                          from Hyderabad, Telangana
                          Sep 10, 2018
                          Report
                          Copy

                          Dear sir
                          Applied for my wife driving license with the help of so called rto agent kuldeep who took rs 2700 from us for license. Now, i m calling and want to meet him but he refused to meet and block my number. He is fraud agent which took our hard earned money. Now a days again seen him in the office of rto office.

                          I am writing all this for getting my hard earned money back.

                          Attaching photo and contact detail of this fraud.

                          Kindly help

                          Agent name - kuldeep nagar
                          Ph no -[protected], [protected]
                          RTO India customer support has been notified about the posted complaint.
                          My DL no. DL[protected] stated to have dispatched vide Speed Post tracking No. ed[protected]IN on 21 Aug 2018 from RTO Loni still not delivered at my address.
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            M
                            ManishMoni
                            from Mumbai, Maharashtra
                            Sep 10, 2018
                            Report
                            Copy

                            driving licence applied

                            Address: 421002

                            I have applied for driving licence and get passed on test dt.[protected]. But, on the website is showing that "application is under processing at rto level" under counter "imvcnt12". Application processing stage "scrutiny - (Document verification)"

                            Please let me know what is meaning of this stage and how to get update.

                            My applicaton no. [protected]....
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy
                            R
                            rajmvj
                            from Mumbai, Maharashtra
                            Sep 6, 2018
                            Report
                            Copy

                            Address: Bangalore, Karnataka, 560010

                            Hi,

                            My vehicle number : ka 02 ja 5485

                            I had applied for hypothecation removal for my two wheeler in rajajinagar rto a month ago. I traveled for two times and the distance from my place to rajajinagar is around 30 kms.

                            Though i went there and applied, it's been more than a month and i still not received my original rc card.

                            I called them and asked but the lady from rto picked the call and said "you need to come to our office and enquire". They have to deliver it to my address but they say we don't have any information about your application and disconnected the call.

                            Government service is becoming too worst now a days.

                            Please do the needful

                            Regards,
                            Nagaraj
                            RTO India customer support has been notified about the posted complaint.
                            My license has been suspended for 3 months. Now after completion of this time when I went to the license authority office mohali sector - 82 they said we dont have your license yet . From last three week they are replying the same answer. Now i have no other option so i want to file a complaint against them.
                            Auto Rekasha driver Given Rs. 100 aur more Rupees of customers. With using metor. This is Fraud given one customers 100 rupees. For the 5 km. This not fare.
                            Helpful
                            Found this helpful?
                            2 Comments
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              W
                              Wani123
                              from Srinagar, Jammu and Kashmir
                              Sep 6, 2018
                              Report
                              Copy

                              Address: Pauri Garhwal, Uttarakhand

                              I applied for driving licence from rto kashmir. My driving test was taken on 6/9/2018. I passed the test and the result was also uploaded on the portal. Since then i am checking the status of my application and it is showing "under process for approval at rto level.
                              Printing of driving licence pending.
                              Please help me to get my driving licence.
                              With regards
                              Iftikhar ahmad wani
                              RTO India customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                R
                                Raja1288
                                from Noida, Uttar Pradesh
                                Sep 6, 2018
                                Report
                                Copy

                                Address: Etawah, Uttar Pradesh, 206001

                                I have purchaged activa 125 at date 03/06/2018 from honda rahul motors, etawah-206001,
                                But still i have not received rc of my vehicle in about 3 month while i have receipt a massage from e - vahan of receipt of my registration application as
                                “[up[protected]]
                                Received rs.6378/- against new registration vide receipt no up75d[protected] dated 03-aug-2018.
                                Thanks m/s prakash vehicles pvt ltd
                                -courtesy:morth””
                                If i contact to the honda rahul motors dealer then he is not responding and giving the status of my rc of my vehicle. So you are requested to do the needful action to provide rc of my new vehicle as early as possible. Due to without vehicle rc i am facing many type of difficulty to use my vehicle.
                                +1 photos
                                RTO India customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  H
                                  hspanicker
                                  from Ahmedabad, Gujarat
                                  Sep 5, 2018
                                  Report
                                  Copy

                                  not able to pay the fees for retest

                                  Address: Ahmedabad, Gujarat, 380051

                                  My application no. [protected]. I have been trying to pay my retest fees since yesterday. I am not able to make the payment. The page gets redirected directly saying the payment failed due to token mismatch. For the last two days i and my son have been trying to submit the payment every 15 minutes. We approached the staff at rto office near judges bunglow, ahmedabad and rto, sabarmati. But there was no help extended. The refused to accept...
                                  Helpful
                                  1 other people found this review helpful
                                  1 found this helpful
                                  Write a comment
                                  Report
                                  Copy
                                  G
                                  from Mumbai, Maharashtra
                                  Sep 5, 2018
                                  Report
                                  Copy

                                  Address: Madhepura, Bihar

                                  I have applied online for renewal of driving licence in the month of july. Payment online completed. All paper submitted in hard copy to rto madhepura, bihar, in the same month but still awaiting for licence. I visited several times at counter but no proper reply.
                                  Pl make corrective measures so i could obtain renewed dl.
                                  Even when on-line portal is there, patna rto is not taking payment. Staff on seats make there own rules.
                                  RTO India customer support has been notified about the posted complaint.
                                  My truck no mh04hd3558 updated m parivahan and all paper ok and driver hold color copy but gurugram traffic police Holt my tempo from 28 august at police chouky Gurgaon Delhi e way sector 75 a truck loaded metetial of maruti and this is very urgent consinment all original paper with me at Mumbai what can I do please help me sir. Thanking you
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    shamsher12345
                                    from Delhi, Delhi
                                    Sep 4, 2018
                                    Report
                                    Copy

                                    Address: 110009

                                    Kindly inform me regarding the status of my r. C. Details of which are given below.
                                    Application number - dl180729t9115035
                                    Application date - 29-jul-2018
                                    Appointment id - dl[protected]
                                    Vehicle no - dl8san7930
                                    Owner name - shamsher singh
                                    Vehicle type - moter cycle
                                    I have not received my rc yet even after paying all the necessary charges.
                                    Kindly update me
                                    RTO India customer support has been notified about the posted complaint.
                                    Driving Licence No.MH[protected]
                                    Approval Date-06th February 2018

                                    Till time I am waiting for Driving License but not reached my address by speed post.Please urgent dispatch My License.
                                    Please kindly solve this issue as early as possible .

                                    Regards
                                    Ganpati Deshpande
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit