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RTO India Complaints & Reviews

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Updated: Oct 5, 2026
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RTO India reviews & complaints page 352

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A
anuj0909
from Allahabad, Uttar Pradesh
Sep 15, 2018
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Made a payment regarding issuing new learner licence on 14/12/2017 but after payment when i going to book slot then dates will not shown for free slots. Due to this problem i am getting late and my payment receipt got dead after 6 months. So, i request you to please refund my money ₹200/- that i paid to transport department (U. P.).
Application no:[protected]
Bank reference no:- cpc0010684
Transaction id:- up2017uc946792
Receipt no:- 1304098
RTO India customer support has been notified about the posted complaint.
Sep 15, 2018
Updated by anuj0909
Made a payment regarding issuing new LEARNER LICENCE on 14/12/2017 but after payment when I going to book slot then dates will not shown for free slots. Due to this problem I am getting late and my payment receipt got dead after 6 months. So, I request you to please refund my money ₹200/- that I paid to Transport Department (U.P.).
APPLICATION NO:[protected]
BANK REFERENCE NO:- CPC0010684
TRANSACTION ID:- 2017UC946792
RECEIPT NO:- 1304098
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    P
    Pritisahu
    from Pune, Maharashtra
    Sep 15, 2018
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    Address: Pune, Maharashtra, 411057

    Hi,
    I am hitesh sahu. I registered my vehicle 2 years ago having chassis no md2a74bz3gwc03410, engine no jhzwgc43229. I was given registration number mh14fr3023. I have the receipts while doing registration. But i never received rc book. If i search this registration number online, it shows different owner name. Can you please check what happened to my application.
    RTO India customer support has been notified about the posted complaint.
    Https://parivahan.gov.in/payments/ site does not accept the online payment.

    when ever I try to pay, I am getting same error message.

    Token number mismatch, Plaese wait for 15 minutes and proceed with VERIFY PAY STATUS

    I tried on multiple days and multiple times after 15 minutes but no luck.
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      S
      Sonam Donkar
      from New Delhi, Delhi
      Sep 14, 2018
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      Address: New Delhi, Delhi, 110070

      As working professional with all correct documents, we had earnestly applied for new dl (As earlier dl was issued from another state & we didnt wish to apply for noc). However, the rto office refuses to take any other address proof other than aadhaar card which due to typo error had "c/o" mentioned in my address section. While all facts remained correct, the rto official just didnt want to accept any other address proof (Passport or property papers or phone bill). While aadhaar updation is in itself another challenge for working people who cant take off on working days for sarkari office visits, we have been desperately trying to reach helpline to figure an alternate solution. To out utter dismay, it seem none of the customer care numbers work
      -driving license customer care 24×7 toll free number[protected]: they only cater to queries for up region (As per the person on other end)
      -[protected] : they dont look into driver's license related queries, only transport related queries
      [protected]: again, the automated option doesnt give you chance to connect with customer care officer

      This is ridiculous as aam janta cannot reach for clarification for processes which are dependent on the babu sitting on the other end. Only making a strong case for touts & agents to prosper as going through direct route will only burn you down.

      If there is any way i can get help to understand if passport address can be accepted (And this is also passed onto rto office personnel), i will be able to get my dl renewed peacefully without making too many rounds of the rto office.
      RTO India customer support has been notified about the posted complaint.
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        V
        Vanshaj Rai
        from Pune, Maharashtra
        Sep 14, 2018
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        Address: Pune, Maharashtra, 411014

        Vehicle Number :MH14 0881
        Associated with Pune RTO
        I met with an accident from this vehicle in shivaji nagar, pune, people should stop during red light signal i did the same thing but the owner of the above mentioned number he was in speed and bang on me, kindly take the necessary action and let me know if anything required.

        Regards,
        [protected]
        RTO India customer support has been notified about the posted complaint.
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          M
          MRsanju
          from Bhubaneshwar, Odisha
          Sep 12, 2018
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          Dear sir/madam,
          I am Sanju Paul who have applied for 2wheeler driving license, my application no.[[protected]]at Diamond Harbour RTO(WB97)& I have passed for mcwg driving test on dt.07.09.18, but till the date its shows status pending for all-
          1)Approval of DL
          2) printing of dl in form 7 (Smart card)
          3) dispatch of the dl and psv badge.
          Its my humble request to you please help me to resolve thiks issue as early as possible...
          RTO India customer support has been notified about the posted complaint.
          Sep 17, 2018
          Updated by MRsanju
          As per Government rule, we do not buy a motorcycle without licence.So, I tried for a licence from 12/07/2018.Now I passed all tests.But the process of licence is very slow.They only approved my DL.But, "printing of dl in form 7 (Smart card) and dispatch of the dl and psv badge" are still Pending.So, please help me to complete this process faster by WB97.

          Dear sir/madam,
          I am mr. Parikshit singh, i have applied for 2 wheeler (Mcwg) and 4 wheeler (Lmv) driving license, my application no. Is [protected] at kr puram rto, bangalore
          I have passed for mcwg and lmv driving test on dated 6th july 2020.
          But till the date its shows status pending for
          1) approval of dl
          2) printing of dl in form 7 &
          3) dispatch of the dl & psv badge pending.

          So kindly request you to speed-up the process for my application[protected]
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            V
            VR Ulva
            from Bharuch, Gujarat
            Sep 11, 2018
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            Address: Porbandar, Gujarat, 360570

            Application No. [protected]
            Name:Virabhai Rajabhai Ulva
            Contact:[protected]
            RTO Name: Assistant Regional Transport Office Porbandar

            I have applied for learning license, i pad Rs.1800 for fees through Net banking and when i check there was not show for money paid, so i paid again Rs. 1800 for new LL. When i seen in my bank account there was money deducted two times. So i want to refund my money. What i have to do for refund money from Rto.
            RTO India customer support has been notified about the posted complaint.
            My Application Number is: [protected]
            Date of Birth:[protected]
            I gave my DL test on[protected] & it's almost 2 months & I have not been issued the DL. The status is still showing pending. Please Help.
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              A
              AnshuGGP
              from Meerut, Uttar Pradesh
              Sep 11, 2018
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              Address: Bareilly, Uttar Pradesh, 243006

              My application number for DL renewal is [protected] submitted at RTO, Bareilly, Uttar Pradesh. All procedure?processeses/requirements were completed and the online Application Status on Govt. of India site (Parivahan) Sarathi (https://parivahan.gov.in/sarathiservicecov8/sarathiHomePublic.do) is showing that printing of DL in Form 7 (Smart Card) was completed on 28.8.2018 but even after two weeks of that it has not been dispatched as yet.
              RTO India customer support has been notified about the posted complaint.
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                M
                mainak.mitra
                from Mumbai, Maharashtra
                Sep 11, 2018
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                Address: Thane, Maharashtra, 401208

                Dear sir/madam,
                I mr. Mainak mitra who have applied for 2wheeler driving license my application no.[protected] at vasai rto mumbai & i have passed for mcwg driving test on dt.31.07.18, but till the date its shows status pending for
                2) printing of dl in form 7 (Smart card)
                3) dispatch of the dl and psv badge.
                Its my humble request to you please help me to get it as early as possible.
                RTO India customer support has been notified about the posted complaint.
                Driving license has not been received even after a lapse of reasonable period of time. Application no [protected] deposited at Rto office Bareilly.
                Kindly ensure immmediate delivery of the same .
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                  V
                  Vibhor Vaish
                  from Hyderabad, Telangana
                  Sep 10, 2018
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                  Dear sir
                  Applied for my wife driving license with the help of so called rto agent kuldeep who took rs 2700 from us for license. Now, i m calling and want to meet him but he refused to meet and block my number. He is fraud agent which took our hard earned money. Now a days again seen him in the office of rto office.

                  I am writing all this for getting my hard earned money back.

                  Attaching photo and contact detail of this fraud.

                  Kindly help

                  Agent name - kuldeep nagar
                  Ph no -[protected], [protected]
                  RTO India customer support has been notified about the posted complaint.
                  My DL no. DL[protected] stated to have dispatched vide Speed Post tracking No. ed[protected]IN on 21 Aug 2018 from RTO Loni still not delivered at my address.
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                    M
                    ManishMoni
                    from Mumbai, Maharashtra
                    Sep 10, 2018
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                    Address: 421002

                    I have applied for driving licence and get passed on test dt.[protected]. But, on the website is showing that "application is under processing at rto level" under counter "imvcnt12". Application processing stage "scrutiny - (Document verification)"

                    Please let me know what is meaning of this stage and how to get update.

                    My applicaton no. [protected].
                    RTO India customer support has been notified about the posted complaint.
                    Dear Sir

                    I have applied for DL & have completed all formalities from my end. Application is stuck at smart card printing & dispatch stage at the RTO. Can you help?

                    Appl No.:[protected]
                    Appl Date:[protected]
                    RTO Name:RTO, KR PURAM
                    Name: Ashish Kumar Vidyarthi

                    Thanks,
                    Ashish
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                      R
                      rajmvj
                      from Mumbai, Maharashtra
                      Sep 6, 2018
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                      Address: Bangalore, Karnataka, 560010

                      Hi,

                      My vehicle number : ka 02 ja 5485

                      I had applied for hypothecation removal for my two wheeler in rajajinagar rto a month ago. I traveled for two times and the distance from my place to rajajinagar is around 30 kms.

                      Though i went there and applied, it's been more than a month and i still not received my original rc card.

                      I called them and asked but the lady from rto picked the call and said "you need to come to our office and enquire". They have to deliver it to my address but they say we don't have any information about your application and disconnected the call.

                      Government service is becoming too worst now a days.

                      Please do the needful

                      Regards,
                      Nagaraj
                      RTO India customer support has been notified about the posted complaint.
                      My license has been suspended for 3 months. Now after completion of this time when I went to the license authority office mohali sector - 82 they said we dont have your license yet . From last three week they are replying the same answer. Now i have no other option so i want to file a complaint against them.
                      Auto Rekasha driver Given Rs. 100 aur more Rupees of customers. With using metor. This is Fraud given one customers 100 rupees. For the 5 km. This not fare.
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                        W
                        Wani123
                        from Srinagar, Jammu and Kashmir
                        Sep 6, 2018
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                        Address: Pauri Garhwal, Uttarakhand

                        I applied for driving licence from rto kashmir. My driving test was taken on 6/9/2018. I passed the test and the result was also uploaded on the portal. Since then i am checking the status of my application and it is showing "under process for approval at rto level.
                        Printing of driving licence pending.
                        Please help me to get my driving licence.
                        With regards
                        Iftikhar ahmad wani
                        RTO India customer support has been notified about the posted complaint.
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                          R
                          Raja1288
                          from Noida, Uttar Pradesh
                          Sep 6, 2018
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                          Address: Etawah, Uttar Pradesh, 206001

                          I have purchaged activa 125 at date 03/06/2018 from honda rahul motors, etawah-206001,
                          But still i have not received rc of my vehicle in about 3 month while i have receipt a massage from e - vahan of receipt of my registration application as
                          “[up[protected]]
                          Received rs.6378/- against new registration vide receipt no up75d[protected] dated 03-aug-2018.
                          Thanks m/s prakash vehicles pvt ltd
                          -courtesy:morth””
                          If i contact to the honda rahul motors dealer then he is not responding and giving the status of my rc of my vehicle. So you are requested to do the needful action to provide rc of my new vehicle as early as possible. Due to without vehicle rc i am facing many type of difficulty to use my vehicle.
                          RTO India customer support has been notified about the posted complaint.
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                            G
                            from Mumbai, Maharashtra
                            Sep 5, 2018
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                            Address: Madhepura, Bihar

                            I have applied online for renewal of driving licence in the month of july. Payment online completed. All paper submitted in hard copy to rto madhepura, bihar, in the same month but still awaiting for licence. I visited several times at counter but no proper reply.
                            Pl make corrective measures so i could obtain renewed dl.
                            Even when on-line portal is there, patna rto is not taking payment. Staff on seats make there own rules.
                            RTO India customer support has been notified about the posted complaint.
                            My truck no mh04hd3558 updated m parivahan and all paper ok and driver hold color copy but gurugram traffic police Holt my tempo from 28 august at police chouky Gurgaon Delhi e way sector 75 a truck loaded metetial of maruti and this is very urgent consinment all original paper with me at Mumbai what can I do please help me sir. Thanking you
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                              S
                              shamsher12345
                              from Delhi, Delhi
                              Sep 4, 2018
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                              Address: 110009

                              Kindly inform me regarding the status of my r. C. Details of which are given below.
                              Application number - dl180729t9115035
                              Application date - 29-jul-2018
                              Appointment id - dl[protected]
                              Vehicle no - dl8san7930
                              Owner name - shamsher singh
                              Vehicle type - moter cycle
                              I have not received my rc yet even after paying all the necessary charges.
                              Kindly update me
                              RTO India customer support has been notified about the posted complaint.
                              Driving Licence No.MH[protected]
                              Approval Date-06th February 2018

                              Till time I am waiting for Driving License but not reached my address by speed post.Please urgent dispatch My License.
                              Please kindly solve this issue as early as possible .

                              Regards
                              Ganpati Deshpande
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                                Y
                                yadavdilip83
                                from Mumbai, Maharashtra
                                Sep 2, 2018
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                                Resolved

                                Address: Mumbai City, Maharashtra, 400709
                                Website: transport.maharashtra.gov.in

                                A mistake was done by the officials of rto office, vashi. As they issued the noc with incorrect vehicle no mh43 y260 (Instead of mh 43 y0260). Due to which jalgaon rto officials were not able to find the details of vehicle no. This process is stuck from last 2months and rto officials, vashi is not finding a resolution to this. Every time they say, we are not getting any email reverts from ministry of road transport and highways, delhi - since last 20 days. And we are not able to re issue a new noc.
                                Sep 16, 2018
                                Complaint marked as Resolved 
                                Who the hell have marked it as resolved.? Nobody even looked into my issue and marked it resolve. Just tell me who have marked it as resolved.?
                                RTO India customer support has been notified about the posted complaint.
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                                  Riddhi Dingankar
                                  from Mumbai, Maharashtra
                                  Sep 1, 2018
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                                  Address: Thane, Maharashtra

                                  Dear sir,

                                  I had registered my two wheeler pept scooty under kalyan west rto office, registration no mh05/bb-9908. On 27/6/2018 and also applied for rc book on 28/6/2018 and also visited rto office many times for enquiry. But there is progress still today.
                                  So kindly help /guide me to get my rc book as earlist as it is pending since 2 months...

                                  Thanks
                                  RTO India customer support has been notified about the posted complaint.
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                                    dhaval.soni2006
                                    from Chandrapur, Maharashtra
                                    Aug 31, 2018
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                                    Address: 380061
                                    Website: parivahan.gov.in

                                    Dear Sir,

                                    Application Number - [protected]
                                    Place - Ahmedabad, Gujarat.

                                    Application was placed on the Parivahan Website on 16.08.2018 and fees were paid on the same date.

                                    Still the Application is showing Status - "Application pending at RTO Level - Scrutiny"

                                    This application was for issuing duplicate DL, so currently I am not having DL (Old DL was Lost).

                                    Please do needful.

                                    Regards,
                                    Dhaval Soni
                                    RTO India customer support has been notified about the posted complaint.
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                                      Ganpati Deshpande
                                      from Akot, Maharashtra
                                      Sep 6, 2018
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                                      Address: Kolhapur, Maharashtra, 416507
                                      Website: Www.parivahan.gov.in/sarathiservice12

                                      Driving Licence No.MH[protected]
                                      Approval Date-06th February 2018

                                      I have given driving licence test dated 06th february 2018 at RTO, Kolhapur.I have passed Driving Test, I also SMS received on mobile no that your Driving Licence is approved and your Driving Licence No is MH[protected]
                                      Six months has already gone but till time I am received any driving licence document from speed post.
                                      Till time I am waiting for Driving License but not reached my address by speed post.Please urgent dispatch My License.
                                      Please kindly solve this issue as early as possible .

                                      Regards
                                      Ganpati Deshpande
                                      RTO India customer support has been notified about the posted complaint.
                                      Hello,
                                      Auto no. MH14 GC0319. This auto driver charged me double the fare while coming back with my daughter from doctor's clinic without even telling before and was very rude.. Please take strict action against him. These people do not fear of any law or regulations.
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                                        Shamoyel
                                        from Mumbai, Maharashtra
                                        Aug 28, 2018
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                                        Address: Mumbai City, Maharashtra, 400059

                                        My rc card was undelivered. On inquiring i came to know that there is some error due to which my card was not activated. Hence my card was sent to engineer to check and his name was sarfarz but when ever i went there to follow up. It seem that my issue is not resolving and they just ask me to keep wait until next week. I am frustrated its been 8 months now please help.

                                        Vehicle number: mh02ev0809 mobile number: [protected] email id: [protected]@gmail.com
                                        RTO India customer support has been notified about the posted complaint.
                                        We had obtained NOC to transfer scooter from Chennai to kolkata in 2008.however we did not shift the vehicle..now we want to cancel the noc in order to sell the vehicle..however, our RTO in tiruvanmiyur, Chennai is refusing to cancel the noc..kindly advise..
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