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RTO India Complaints & Reviews

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Updated: Nov 27, 2025
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RTO India reviews & complaints page 361

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M
Mehul Pancholi
from Bhavnagar, Gujarat
Jan 6, 2018
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Address: Ahmedabad, Gujarat, 380058

My name is mehul pancholi. Got to renew my license at ahmedabad rto. Tried for online appointment but found that data is unavailable. Reason while migrating server all data prior to 2015 has been lost by rto.
I want to take online appointment for dl renewal and central repository is showing as no data available.
Why a loyal india citizen should suffer because some culprit has lost the data during server migration.
I mailed on [protected]@nic.in but there is no solution provided to me. I have submitted all my docs to above id as proofs but there is no solutions given.
I will be approaching grievance redressal forum now.
RTO India customer support has been notified about the posted complaint.
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    R
    RohitDesh
    from Gurgaon, Haryana
    Jan 6, 2018
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    Address: Pune, Maharashtra, 411058

    Application number :-.[protected]

    Applicant name :- supriya shingare

    I have submitted and uploaded documents on 25th december 2017.
    Currently, it is pending at pune rto level

    Since 2 weeks i am getting message :- application is under processing at rto level
    Scrutiny counter : jrclrkcnt2
    I would appreciate quick help on this. Please reach out to me incase of any clarification.

    Please help. I need it urgent.
    RTO India customer support has been notified about the posted complaint.
    Jan 06, 2018
    Updated by RohitDesh
    Hello RTO INDIA,
    PLZ help me in above case, let me know how much time it will take to process.

    Thanks in advance.
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      S
      sekar_p
      Jan 4, 2018
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      Address: Bangalore, Karnataka, 560038

      Application no: 5903617
      License no : ka[protected]

      Dear sir,
      I have given test on sept 18th 2017 and passed. I have learnt and given test through danush driving school. License still not received. I need help to get it. I have bought new car and unable to drive due to license. Please help me to find a way to get my license. Thanks in advance.
      RTO India customer support has been notified about the posted complaint.
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        A
        Ashwini Sakelu
        from Vasai-Virar, Maharashtra
        Jan 4, 2018
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        Address: Thane, Maharashtra, 401303
        Website: sarathiservice

        Dear sir,
        As i have given my driving test for four wheeler at virar rto on[protected] & passed the test at first attempt. And it was informed by rto agent that license will come directly through postal service within 30 days. It has passed 2 months now but i am not able to track my license till now and even the agent is refusing to answer since there is no tracking system for license.
        Earlier rto agents use to ensure proper delivery of license since it was hand delivered to them. But now neither agents are taking responsibility nor our rto authority have any information centre regarding the same. People are suffering & struggling.

        Request your help.

        Attached my e-receipt for online driving license.
        RTO India customer support has been notified about the posted complaint.
        Dear sir,
        As I have given my driving test for 2 wheeler at Ranchi and passed the test in first attempt and it was informed by the RTO officer that the licence will be delivered to postal address within 30 days.but now it has been more than two months and I haven't received my licence yet. And I am facing much difficulties due to the licence issue.

        Sir I request you to do the needful at the earliest. I am attaching my learning licence with this.

        Thankyou..

        driving license not yet received. - Comment #3375699 - Image #0
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          N
          neeraj sandeep
          from Gudivada, Andhra Pradesh
          Jan 3, 2018
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          Address: Krishna, Andhra Pradesh

          My rc book was still not received to me
          I have paid two times fine to the police men without rc book, i dont know what govt is doing.
          The rto people in vijayawada was not responsible to there work, how can they take their salaries without irresponsible work
          My details
          Registration no:ap16ej9997
          Date of vehicle purchase : 05/10/2017
          Vehicle: two wheeler (Vespa)
          RTO India customer support has been notified about the posted complaint.
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            R
            Rajeevswe
            from Noida, Uttar Pradesh
            Jan 3, 2018
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            Address: Gopalganj, Bihar, 841423

            Dear sir,
            I bought bike from agent leaving in gurgaon harayana hr 10 basically sonipath harayana. Agent provided me noc for bihar gopalganj according to my submitted id proof. Once i visited to gopal ganj rto will all required document them send me to one of agent every once there sitting in rto office suggested me to contact with agent once i went to contact to agent then he suggest me to pay 4-5k for registering bike in gopalganj rto once even i agree to pay that amount after 1 month he again told me to it is not possible to register your bike here i was really frustrated and then stop visiting gopalganj rto once i came back to gurgaon to contact bike agent he refuse that and told me i am only responsible for noc that i already has been provided you so sir can you please help me what can i do in this case.
            RTO India customer support has been notified about the posted complaint.
            Hi Team,

            Mu application number is [protected] and I have submitted fees and application by[protected]. Still application status is "Application is under processing at RTO Level".

            Can you please let me know when I can have slot for DL test ?

            Please connect with me on vikrantsaxena.[protected]@gmail.com

            Regards,
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              P
              pumps
              from Bengaluru, Karnataka
              Jan 3, 2018
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              Address: Bangalore, Karnataka, 560097

              I have purchased two wheeler vehicle in the month of january, 2017. I suppose to receive my rc smart card, by the time rto dispatched my vehicle rc smart card i have shifted my house from the previous location. The post man has returned the smart card back to rto department.

              Kindly advise me how can i collect my rc smart card from the rto department, bangalore.
              +1 photos
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                R
                rpdobhal
                from Dehra Dun, Uttarakhand
                Jan 2, 2018
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                Address: Dehradun, Uttarakhand, 248001

                I am the holder of dl no. Uk[protected] which was renewed on 10.02.2016 vide no. Uk-07/dlr/2191/2016.in this dl, the address of chandigarh is mentioned where as all documents including the address proof of dehradun i. E. Upper sarthi vihar, lane-03 via-rajeev nagar, dehradun were submitted. A complaint about wrong address was also lodged but in vain. Please look into the matter at the earliest.

                (R p dobhal)
                RTO India customer support has been notified about the posted complaint.
                Auto rickshaw(MH 12 FC 0617) driver refuses to ferrying passenger since ride was of only ₹ 40.
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                  A
                  Avinash Potdar
                  from Nashik, Maharashtra
                  Dec 29, 2017
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                  Address: Nashik, Maharashtra

                  Dear sir/madam,

                  I have applied for ll test which i failed on 16/12/2017 and according to process i have to re pay the fees for my second attempt for ll test but when i login to the portal it shows the status as fees payment pending but when i click pay option it prompts message as fees already paid
                  The rto officer said that it is system problem and will be solved in couple of days it has turned 1 week still it is not solved.

                  What should i do?

                  Application id: [protected]
                  +3 photos
                  RTO India customer support has been notified about the posted complaint.
                  Dec 29, 2017
                  Updated by Avinash Potdar
                  i have mailed so called "sarthi" system 3 times still no reply is been given when i call to the contact number [protected] it is 24X7 busy. what should i do?
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                    M
                    Muazzum
                    from Akot, Maharashtra
                    Dec 29, 2017
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                    Address: Ahmednagar, Maharashtra, 414001

                    Dear sir/mam
                    I, muazzum shaikh writing this mail to inform that i bought a second hand two wheeler in month of november 2017, i was told that i will get my rc book within 17 to 20 days.
                    It's been a month and half i havent recieved any msg related to my rc book nd haven't got rc book too.

                    I request you to please look into the matter as soon as possible.

                    It's an humbel request to you.

                    Thank you for your time and concern

                    Regards,
                    Muazzum
                    RTO India customer support has been notified about the posted complaint.
                    I haven't recieved my licence yet for which i applied two monts ago nd now i m unable to carry out my new scooty as i hvnt the licence
                    Dear Sir/Madam,

                    Good evening, Rto employees like junior assistants collecting extra charges at the time of related licence renewal/Second LLR/Duplicated licence Etc with comparing actual fees displaying in official website. So I am requesting please resolve the problem.

                    Thanks & Regards
                    Gopinadh
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                      D
                      from Mumbai, Maharashtra
                      Dec 29, 2017
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                      Address: Hooghly, West Bengal, 712409

                      Dear sir,

                      I purchased a honda livo dr on[protected] with engine no. Jc71et1052409, chasis no. Me4jc715fht033509 from (New tibya automobile) (Basubati) but i haven't recieved vehicle number and blue book (Rc book) till date. Please look into the matter and try to slove as soon as possible. Will be highly obliged for doing the needful.

                      Yours truly,

                      Suman dey

                      [protected]
                      RTO India customer support has been notified about the posted complaint.
                      Jan 01, 2018
                      Updated by [email protected]
                      Dear Sir,

                      I purchased a HONDA LIVO DR on[protected] but I haven't recieved Vehicle Number and blue book (RC BOOK) till date. Road Tax RECEIPT/APPL NO. WB15D[protected]/WB[protected] ON[protected]. with Engine no. JC71ET1052409, chasis no. ME4JC715FHT033509 from (NEW TIBYA AUTOMOBILE)(Basubati )Please look into the matter and try to slove as soon as possible.Will be highly obliged for doing the needful.

                      Yours Truly,

                      Suman Dey

                      [protected]

                      Jan 04, 2018
                      Updated by [email protected]
                      Dear Sir,

                      I purchased a HONDA LIVO DR on[protected] but I haven't recieved Vehicle Number till date. ENGINE NO JC71ET1052409, CHASIS NO ME4JC715FHT033509, ROAD TAX RECEIPT/APPL NO WB15D[protected]/WB[protected].

                      Yours Truly,

                      Suman Dey

                      [protected]

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                        T
                        Thebhangrarocker
                        from Lonavla, Maharashtra
                        Dec 29, 2017
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                        Address: Mumbai City, Maharashtra, 400074
                        Website: RTO WADALA

                        Sir,
                        I have given my driving test for four wheeler and two wheeler at wadala rto on 27-sept-2017 & passed the test. And it was informed by rto agent that license will come directly through postal service within 7 days. It has been 3 months now but the license status is still pending, even the agent is refusing to answer and also tried calling on the customer care helpline number several times of wadala rto but they didnt responded positively.
                        Earlier rto agents use to ensure proper delivery of license since it was hand delivered to them. But now neither agents are taking responsibility nor our rto authority have any information centre regarding the same. People are suffering & struggling. Please ensure the delivery of the license at the earliest as we are in need of driving and cant do without a license.
                        Application number[protected]
                        Reference license no - mh03/0036633/2017
                        Dob[protected]
                        Request your help.

                        Regards
                        Gurvinder singh
                        RTO India customer support has been notified about the posted complaint.
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                          S
                          shrad24
                          from Gurgaon, Haryana
                          Dec 29, 2017
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                          Address: New Delhi, Delhi, 110092

                          Hi,

                          I had applied for learner licence online for rto delhi and paid fees of rs 1000, (500 each for me and my mother) but the test wasn't conducted at that time. And now i have to apply for licence again online and pay rs 1000 again, so please refund my previously paid fees.

                          I can prove that the test wasn't conducted for the application as other documents were fully verified and application process was completed.

                          Attached are the details regarding the same. Please let me know if you need any information.

                          Hope i will get my money back.

                          Thanks
                          +2 photos
                          RTO India customer support has been notified about the posted complaint.
                          Yesterday i saw my Wallet and i found there is no my Driving License . So i am here to inform and complian about my Lost Driving License . For which any other can't use it unnecessarlly
                          I have recently purchased house and electricity bill is still in the name of builder. But My aadhar card has the new address printed on it. RTO Surat is not accepting aadhar card as valid ID proof.
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                            V
                            vikasand
                            from Delhi, Delhi
                            Dec 28, 2017
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                            Address: New Delhi, Delhi, 110058

                            Sir,
                            By mistake i have applied for learner licence for light motor vehicle non transport but i have to apply for endorsement licence.
                            But their is no option mention on your website for refund.
                            I have applied again for endorsement licence and paid rs. 950/- for that.
                            Please refund my money back for learner licence for lmv-non transport rs. 500/-.
                            Transaction number-lup[protected]

                            Thank you

                            Vikas anand
                            [protected]
                            RTO India customer support has been notified about the posted complaint.
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                              K
                              KishorSinghRawat
                              from Chennai, Tamil Nadu
                              Dec 28, 2017
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                              Address: Gurgaon, Haryana, 122001

                              Hi sir,

                              The status of my driving license application is pending for months now and i'm unsure of the reason. I was told that it will be mailed to my current address in a couple of weeks, however, it's been way more than weeks.
                              I submitted my adhaar card's copy which has the local address 198/9 2nd floor, neki ram marg, sector 9, gurgaon-122001, haryana but nothing received by far.

                              Inline image 2

                              Inline image 1

                              Kindly look into the issue and prolonged delay once and please advice what needs to be done from my end as i'm in need of the physical license for few urgent requirements now.

                              Thank​ ​you in advance!

                              Regards,
                              Kishor singh rawat
                              [protected] (M)
                              RTO India customer support has been notified about the posted complaint.
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                                naveensingh43
                                from Chennai, Tamil Nadu
                                Dec 27, 2017
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                                Address: 560066

                                Hi,

                                While doing the payment it was unsuccessful. Now if i am trying to make the payment i am getting error " Payment is Pending... Please Wait for 30mins for the Confirmation from the Bank OR Please contact RTO Office". Can you please guide me what is the issue already i have booked the slot on 6th DEC 2018. If will go to RTO should they will allow me to make payment and do the Licence Test or not.
                                +1 photos
                                RTO India customer support has been notified about the posted complaint.
                                Dear sir,

                                i am trichy sir iam driver i haved licence but not include badge
                                my own car driver leave so i have drive rto driver arested my cell phone and give 1000 rupees get your phone he is tell it me. .
                                Hi, i am facing same issue. plz tell what should be done.
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                                  rohit1005
                                  from Vasai-Virar, Maharashtra
                                  Dec 27, 2017
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                                  Address: Pune, Maharashtra
                                  Website: parivahan.gov.in

                                  Application number=[protected]
                                  I have applied for duplicate driving license dated:[protected], as i lost my original driving license. It will be almost 2 months now, still not received my duplicate driving license
                                  Whenever i check my application status online it shows application is under processing at rto level. I have submitted all documents required.
                                  RTO India customer support has been notified about the posted complaint.
                                  Hello sir /madam my complain is regarding I have given the request to transfer the normal license to transport license till yet I haven’t received the license I have got the receipt and I don’t know were it is from u r end or agent end

                                  duplicate driving license not issued even though I applied for it online - Comment #2958572 - Image #0
                                  I had park my in no parking.
                                  They towed bike to the rto office dombivli east.
                                  They demand me 300rs i had paid the fine n i had receipts regarding that..
                                  Kindly take strict action on them
                                  Dear Sir/Madam,

                                  It has been almost an year but I have not rec'd the RC book. The car number is MH04CZ5129.

                                  I had recieved the messages earlier from the RTO Vaahan regarding the RC getting processed and completed.

                                  Need your help.

                                  Thank you very much.

                                  Best Regards,
                                  Junaid...
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                                    Address: New Delhi, Delhi, 110086

                                    I have purchased a a new bike on 29th october 2017 and vehicle registered on 2nd november 2017 and showroom agent said rc will be come on your address. On 18th dec i got a sms from vahan tha my rc dispatched through speedpost and also a tracking number given by them which is ed[protected]in.
                                    But from 18th dec to till now this tracking number not available to track and speedpost office said that with this number there is no booking and...
                                    +1 photos
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                                    JigarThakker
                                    from Mumbai, Maharashtra
                                    Dec 27, 2017
                                    Resolved
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                                    Resolved

                                    Website: parivahan.gov.in/sarathiservice

                                    Dear team,

                                    I have applied for driving license for non gear vehicles for which i have followed several procedures defined by rto and successfully completed. On 7th oct'17 i have conducted driving test and which i have successfully completed. Post which i was informed that my driving license would be delivered to me in next 1 month through post but still on portal it is reflecting that it is in printing process from last one month at least. For i have sent i collected their customer care mail id and sent them my request but response. Request you to intervene and help to get my license at the earliest.

                                    Application no.[protected]

                                    Cheers,
                                    Jigar thakker
                                    +91 [protected]
                                    Mar 9, 2018
                                    Complaint marked as Resolved 
                                    I have received my license. Thanks for support.
                                    RTO India customer support has been notified about the posted complaint.
                                    Dec 27, 2017
                                    Updated by JigarThakker
                                    Thanks team for forwarding my complaint...
                                    Two wheeler purchased december 2016. Visited rto 4 times and also the dealer but no response.

                                    Been trying to call them still no response

                                    very poor treatment from their end.

                                    Yet they expect citizen to follow rules as per them.
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                                      S
                                      s.k. auto
                                      from Mumbai, Maharashtra
                                      Dec 26, 2017
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                                      Address: 421201

                                      Sir i am from kalayan area maharashyra thana i jave purchased 11, two wheller vehicle from salasar baja authorised dealer of bajaj at bhiwamdi thama. Iam following from last maonth for passong the vehicle till date they have regisyer six vehicle till 5, vehicle is pending though my pay ment is cleared i have cleated my payment by cheque and balance payment i have paid to salluddin amsari by cash 199000 now they are troublig me by telling that ypur payment is pending. Pls help me
                                      RTO India customer support has been notified about the posted complaint.
                                      Dec 26, 2017
                                      Updated by s.k. auto
                                      Maharashtra*
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