| Address: Bikaner, Rajasthan, 334001 |
| Website: Saarthi |
This is to bring to your notice that when i was applying for learners license online on the parivahan website, in the fee payment column, i paid the required amount of rs.200, on 19 august by 7.40 am.
The amount is debited from my account and i have got a receipt number as well for the same. The status of the application is completed in all the fields.
But the payment is still in pending status, the the epayment "status of payment" section, due to which i am not able to get my ll.
I have visited the rto twice as well and they informed me that they have not received the payment and cannot proceed with the ll, even though all documents and payments are done as required.
Have called the sarathi helpline numbers multiple times, have emailed them as well but to no response.
I have waited 3 days but nothing seems to have happened.
There is no one who can help me on this as well, as all complaints have fallen on deaf ears.
The online application for license was to made life easier for people, but this is a really big inconvenience, and my trust on government organizations has further reduced.
Plz do the problem solve it... As i have tommorrow have the test
RTO India customer support has been notified about the posted complaint.
licence number -hr[protected]
the message for which received in[protected] and yet not received my licence copy.
kindly look into the matter and do the needful asap.