| Address: East Delhi, Delhi |
Dear Sir / Ma'm,
I had purchase Hero Honda Splendor+ Bike from M/s Himgiri Automobiles Pvt. Ltd. on 31.03.2010 as per details given below :-
- Regn. No. of Bike : DL-13SG-2934 Dated 21.04.2010
- Registering Authority : Surajmal Vihar, Delhi.
- Model : Hero Honda Splendor+ (Black Color)
- Chasis No. : MBLHA10EJA9C14517
- Engine No. : HA10EAA9C29297
- Month & Year of Mfg. : March 2010
- Name of Buyer : VIPIN BANSAL, 860, Main Road, Gautam Gali, Jwala Nagar, Shahdara, Delhi - 110032.
- Hero Honda Dealer (Seller) : M/s Himgiri Automobiles Pvt. Ltd., E-6, Jyoti Colony, 100Ft. Road, Shahdara, Delhi - 110032.
Sir, I was told by the dealer that the Original Registration Certificate (Smart Card) will be handed over to me after 90 days from the selling date. Sir, I am regularly doing follow-ups with the dealer but every time I got the answer that it will take another 15-20 days since there is some problem in the Surajmal Vihar Authority.
Sir, approx. 8 (Eight) months have passed since the purchasing date but I have not received the Original Registration Certificate (Smart Card) for my vehicle. Last Sunday (21.11.2010) when I made call to M/s Himgiri Automobiles (P) Ltd., again I got the answer that it takes another 15-20 days because there is data loss in the Surajmal Vihar Authority and therefore it is taking too much time to issue the Original RC's. M/s Himgiri Automobiles told me since June 2010 that they have received the Original RC's (Smart Cards) for DL-13SG-1500 only and for balance it takes 15-20 days but till the writing of this email these 20 days never comes.
I would therefore, request you to please confirm when should I get my Original Registration Certificate (Smart Card). Sir, I am facing lots of problems due to non-availability of my Original Registration Certificate (Smart Card). I am enclosing herewith scanned copy of Temporary R.C. (Road Tax Receipt) + Delivery Receipt + Cash Receipt for your ready reference.
I had sent repeated reminder emails to Transport Ministry also but till date I have not received any reply.
I would request you to please help me in getting the same urgently or ADVICE ME WHO CAN REIMBURSE THE TRAFFIC CHALLAN IF ANY, PAID BY ME DUE TO NON-AVAILABILITY OF MY BIKE'S ORIGINAL REGISTRATION CERTIFICATE (SMART CARD).
I would request you to please help me in getting my Original Registration Certificate (Smart Card) as soon as possible.
Thanking you,
Best Regards,
Vipin Bansal
Aug 13, 2020
Complaint marked as Resolved