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RTO India Complaints & Reviews

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Updated: Dec 10, 2025
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RTO India reviews & complaints page 46

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M
maulin123
from Ahmedabad, Gujarat
Nov 24, 2022
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Hello Comminsor,

Ami Desai is my wife's name, and I renewed her driving license on July 28, 2022, with application number [protected].

It is almost 3 to 3.5 months old; we have done this procedure at the Ahmedabad RTO, but still we haven't received a smart card via postal service at my home.

So I request that you please try to solve my issue as soon as possible so I can get a smart card of my wife's driving license at home, even though her driving license date is expired.

I am expecting a positive and fast response.

Thanks

Maulin Desai
[protected]
RTO India customer support has been notified about the posted complaint.
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    D
    dspandya
    from RAJKOT, Gujarat
    Nov 23, 2022
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    Website: privahan

    Complaint marked as Resolved
    e-Receipt For Online Driving License Government of Transport Department Gujarat Office Name Applicant Name Date of Birth License No Application No Application Date RTO, RAJKOT PANKAJ GANDHI[protected] GJ03 [protected]|DL [protected][protected] Receipt Date Receipt No Bank / Gateway Bank Reference No Transaction ID[protected] GJV/1519248 SBIePay[protected] [protected] Transaction Name Class of Vehicles Fee Amount Additional Fee / Fine Total ISSUE DUPL DL. 200.00 0.00 200.00 FORM-7 FEE 200.00 0.00 200.00 Total Amount 400.00 Total Amount (In Words) Four Hundred and Rupees only Note: Visit the Concerned Office with Required Forms and Documents along with this Receipt SOWRCP001
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      M
      Mankeshwar Vishwakarma
      Nov 23, 2022
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      Address: RTO padrauna Uttar Pradesh

      I was applied for change for address of my Licence, it is delivered somewhere else not on my address, after complaining several times to sarthi portal
      nothing is happen, now it is more than 6 month gone. please help me to get my licence .

      Application number :[protected]
      licence no :MH[protected]
      Date of Application :20/04/2022
      RTO name : RTO padrauna Uttar Pradesh
      RTO India customer support has been notified about the posted complaint.
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        T
        Tanya_05
        from DELHI, Delhi
        Nov 23, 2022
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        Resolved

        My application for LL renewal# [protected] has been pending for 3 weeks now.

        It is showing the same status as "APPROVAL OF LL BY LICENCING AUTHORITY" AT COUNTER APP1.

        Please confirm the action required or the timeline by when I should expect the LL to be renewed as my application is complete and I am exempted from most of the step as it it just renewal still it is taking so much time


        Thanks

        Tanya Malhotra
        +1 photos
        Nov 30, 2022
        Complaint marked as Resolved 
        RTO India customer support has been notified about the posted complaint.
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          P
          Pan_Kush
          from Mohali, Punjab
          Nov 22, 2022
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          Address: RTA, SAS Nagar, Sector 82

          I have applied for learning licence for MCWG, LMV through contactless mode and passed the self Online test on 31st October 2022. It has been more than 21 days but the approval of LL by licensing authority is still pending. My application is under the juridiction of RTA, SAS Nagar, Sector 82, Punjab 160055, India

          My LL application number [protected]
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            A
            Armaan Nebhnani
            Nov 22, 2022
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            I had given my test on the 11 of November and still haven't received my licence I wasn't even given any driving licence receipt by the RTO to use as a temporary licence
            My application number is [protected]
            RTO India customer support has been notified about the posted complaint.
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              B
              Bhushankumar Patil
              from Jalgaon, Maharashtra
              Nov 22, 2022
              Nov 21, 2023
              This thread was updated on Nov 21, 2023
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              Address: Amalner,Dist-Jalgaon,Maharashtra

              Hi I have applied for the online learning license, upload my documents, paid mentioned fees, watched full video, but in the application status, its showing
              " Please visit the concerned RTO Office with all original documents as you have changed address fields or uploaded Medical Certificate - Form 1A."
              and iam confused if we complete with addhar authentication, then why we are facing this massage?
              Please help me here. What is the solution on this???
              RTO India customer support has been notified about the posted complaint.
              hey, i am facing same issue, can you pleas guide me how to resolve this issue ?
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                D
                dspandya
                from RAJKOT, Gujarat
                Nov 22, 2022
                Resolved
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                Resolved

                Address: BLOCK NO.7-78 NR PARIMAL VIDHYALAY KALAWAD ROAD RAJKOT-360005 Gujarat
                Website: parivahan.gov.in/rcdlstatus

                DRIVING LICENCE DUPLICATE RELATED ALL READY PAID SO MANY TIME NO ISSUE PL HELP

                Application No : [protected], Transaction ID : [protected]
                Applicant Name : PANKAJ GANDHI

                OLD LICENCE NO IS : GJ03 [protected]|DL

                Office Name : RTO, RAJKOT,

                Government of Transport Department, e-Receipt For Online Driving License Gujarat,
                Receipt No : GJV/1519248,
                Bank / Gateway : SBIePay, Bank
                Reference No :[protected],
                Application Date :[protected]
                +1 photos
                Nov 23, 2022
                Complaint marked as Resolved 
                e-Receipt For Online Driving License Government of Transport Department Gujarat Office Name Applicant Name Date of Birth License No Application No Application Date RTO, RAJKOT PANKAJ GANDHI 02-04-1969 GJ03 19950304068|DL 3417796322 25-08-2022 Receipt Date Receipt No Bank / Gateway Bank Reference No Transaction ID 25-08-2022 GJV/1519248 SBIePay 223753033106 092022234147628 Transaction Name Class of Vehicles Fee Amount Additional Fee / Fine Total ISSUE DUPL DL. 200.00 0.00 200.00 FORM-7 FEE 200.00 0.00 200.00 Total Amount 400.00 Total Amount (In Words) Four Hundred and Rupees only Note: Visit the Concerned Office with Required Forms and Documents along with this Receipt SOWRCP001
                RTO India customer support has been notified about the posted complaint.
                Complaint marked as Resolved
                e-Receipt For Online Driving License Government of Transport Department Gujarat Office Name Applicant Name Date of Birth License No Application No Application Date RTO, RAJKOT PANKAJ GANDHI[protected] GJ03 [protected]|DL [protected][protected] Receipt Date Receipt No Bank / Gateway Bank Reference No Transaction ID[protected] GJV/1519248 SBIePay[protected] [protected] Transaction Name Class of Vehicles Fee Amount Additional Fee / Fine Total ISSUE DUPL DL. 200.00 0.00 200.00 FORM-7 FEE 200.00 0.00 200.00 Total Amount 400.00 Total Amount (In Words) Four Hundred and Rupees only Note: Visit the Concerned Office with Required Forms and Documents along with this Receipt SOWRCP001

                Duplicate driving licence related complaint - Comment #4072281 - Image #0
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                  L
                  Lipi Gandhi
                  from Ahmedabad, Gujarat
                  Nov 21, 2022
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                  My driving license was expired and the renewal process was completed and approved on 21/07/2022 and it has been more than 3 months and still the driving license is not yet delivered or dispatched.

                  Please resolve this issue as driving license is a mandatory document while traveling and all the required process is completed from our side so what is the issue here
                  RTO India customer support has been notified about the posted complaint.
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                    M
                    Mr Bhanushali
                    from Adipur, Gujarat
                    Nov 21, 2022
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                    Address: Bhaktinagar1

                    Dear sir,
                    My self dilip Bhanushali
                    From : bhaktinagar nagar 1, megapar kumbhardi, anjar, kutch, gujrat

                    Subject : driving license approval pending,
                    Dear sir,
                    I am applied for MCWG for 2 wheeler, an i pass learning license test in
                    date : 7/9/2022 & Driving licence test in date : 13/10/2022 but It's still show driving licence approval is pending and under processing RTO . please review my complaint and help me .
                    Application no. [protected]
                    Date of birth . 17/11/2002
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                      A
                      Abhishek0010
                      from Ghazipur, Uttar Pradesh
                      Nov 21, 2022
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                      My vehicle no UP61AB4589 standing position in front of atm to do something then a rto constable comes and say give 500 rupees if you can't give then I fine you 1000 rupees when I denied . Then I sit on my bike and takes helmet on my he'd he clicked Pic and tak 1000 chalan to me, then I ask for his name he denied
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                        V
                        Vishnu@841
                        Nov 20, 2022
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                        Address: Kanpur Nagar RTO

                        Hello sir/mam,
                        I am Prashansa Shukla, I have applied for learning license of MCWOG, category using contactless service, my RTO office came under RTO KANPUR uttar pradesh, I passed the test on 17/11/2022, Its been 3 days now but approval of LL by licensing authority is still pending.
                        Application no. is [protected]

                        There is no contact available where we can contact the authority, please do the needful.

                        Thanks,
                        Prashansa Shukla
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                          S
                          Shubham_2012
                          from Ghazipur, Uttar Pradesh
                          Nov 19, 2022
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                          Address: Ghazipur Uttar Pradesh- 233001

                          Hello Sir/Ma'am,
                          I'm Shubham Gupta, I've applied for Renewal of Learning License of MCWG, LMV in 30/08/2022, my RTO office is RTO Ghazipur Uttar Pradesh, I got my first Learning License on 29/10/2021, but due to expired soon I was not able to apply for Driving License. So I was applied for Renewal of Learning License. I went to RTO office on 22/10/2022 to submit document but still my Learning License approval is pending.

                          Applicant Name: Shubham Gupta
                          Application Number: [protected]
                          Contact Number: [protected]
                          Applied to Renewal of Learning License on: 30/08/2022

                          There is no contact available where we can contact to Authority, please help me to approve my Learning License.

                          Thanks,
                          Shubham Gupta
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                            H
                            Harmeet24011992
                            from NEW DELHI, Delhi
                            Nov 19, 2022
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                            Hello Sir/mam

                            I have applied for a learning license of MCWG, LMV category using contactless service, my RTO office came under RTO ZONAL OFFICE, NORTH ZONE, MALL ROAD (DL1), I passed the test on[protected].

                            Application No: [protected]

                            There is no contact available where we can contact the authority, please do the needful.

                            Thanks & Regards
                            Harmeet Singh
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                              S
                              Shehan Ahmad
                              from Ghazipur, Uttar Pradesh
                              Nov 19, 2022
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                              I successfully completed my Learning Licence test yet my Learning Licence isn't made. For the slot i almost waited for 90 days ( I made the complaint about this but the complaint is still open and yet not closed/ resolved) and after so many days when my day of test came I gave the test but the authorities at the RTO office of Ghazipur hasn't yet approved my issuance of Learning Licence.
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                                A
                                anweshazchat
                                from Bengaluru, Karnataka
                                Nov 17, 2022
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                                Dear Sir,

                                I made an online payment for "Additional Endorsement" in the RTO portal on 21st September. The money was deducted from my bank account, but the status of the transaction showed "Failed" in the RTO portal. It's been 2 months and I am yet to receive a refund. On contacting the bank they have said that the transaction was successful. Below is the response from SBIePay.

                                Dear Sir/Madam,

                                Greetings from SBIePay!!!

                                The below mentioned transaction is a success & funds have already been transferred to “Merchant” Account.

                                Kindly ask the customer to get in touch with the “Merchant” directly along with the below Order details for any further assistance on the Services/Refund/Receipt.

                                Merchant : Directorate of Accounts and Treasuries Finance Department Government of Maharashtra and Khajane II DOT Karnataka

                                ATRN [protected]
                                Merchant Order No. KA2022V37655853
                                CIN No. [protected]
                                Transaction Date 20-Sep-2022 17:32
                                Settlement Date [protected]:54:06
                                Transaction Amount 1059 INR
                                Posting Amount 1064.90 INR
                                Transaction Status Transaction Paid Out
                                Operating Mode Domestic
                                Country India
                                Currency Indian Rupee
                                Access Medium Online
                                Payment Gateway HDFC Retail Bank

                                Also, the merchant reference number in RTO portal and the one shared by SBIePay for the ATRN[protected] which is present in my account statement) does not match. The reference number in RTO portal is KA2022V37655889.
                                Providing you a few more details

                                Name: Anwesha Das
                                Application Number: [protected]

                                Requesting you to please help in sorting this issue as I am continuously moving between bank, RTO and Khajane helpdesk since last 2 months without any outcome.
                                RTO India customer support has been notified about the posted complaint.
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                                  anweshazchat
                                  from Bengaluru, Karnataka
                                  Nov 17, 2022
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                                  Payment status failed in RTO portal but transaction processed

                                  Dear Sir,

                                  I made an online payment for "Additional Endorsement" in the RTO portal on 21st September. The money was deducted from my bank account, but the status of the transaction showed "Failed" in the RTO portal. It's been 2 months and I am yet to receive a refund. On contacting the bank they have said that the transaction was successful. Below is the response from SBIePay.

                                  Dear Sir/Madam,

                                  Greetings...
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                                  M
                                  Mayur Kakkad
                                  Nov 17, 2022
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                                  Address: Sunrise apt E n F wing chs Ltd nallasopara west 401203 palghar district

                                  One of the resident of our neighbouring society is parking his vehicle ( 4 wheeler) on daily basis infact we have already informed him about this issue but he is not removing his vehicle from that area which is located in our society vehicle no. DD 03 F. 2864
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                                    A
                                    Arvindk2022
                                    from Khatauli, Uttar Pradesh
                                    Nov 17, 2022
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                                    Address: Muzaffarnagar RTO (UP12)

                                    Respected sir/madam,
                                    I am Arvind kumar. I have applied for learning license on 02/11/2022 in muzaffarnagar RTO (UP 12), uttar pradesh and passed the LL test on 03/11/2022 using contactless service.it has been 15 days since and it is still showing pending at RTO level. I received a message that "Application Submitted for Contactless Service. No need to visit RTO office". There is no use of sending these type of messages if approval is not done in time.
                                    There is no contact number available of RTO muzaffarnagar. Kindly do needful..
                                    Application no-[protected]
                                    Date of application- 02/11/2022
                                    LL test pass date-03/11/2022
                                    RTO- Muzaffarnagar RTO( UP12), Uttar Pradesh
                                    RTO India customer support has been notified about the posted complaint.
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                                      U
                                      Utkarshrock
                                      from Mau, Uttar Pradesh
                                      Nov 16, 2022
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                                      On mparivahan website while applying for learning licence through adhar authentication i am unable to select rto and proceed further. The website shows an error saying that pincode mapping not available. Please contact RTO. And rto employees say that we can't do anything.
                                      RTO India customer support has been notified about the posted complaint.
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